Reviews of local pros in Pompano Beach, Florida
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Edcarlos , Fabiano, Evandro , Excellent work, super clean, perfect finish, highly recommended.
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Fernando was very helpful, professional and friendly. He identified and solved the problem we had with the venting for our outdoor grill and indoor stove. I would definitely recommend The Best HVAC for your home.
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We had a 3 month problem and when we called, Camila was able to send the service team out the same day and it was fixed that evening! We are so impressed by Bruno and his helpers professionalism and knowledge we will definitely be using them again!
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I highly recommend this business.Their customer service is amazing , exceeding my expectations. I was completely impressed with their professionalism. I got a brand new A/C and they fixed all the problems that a had. "Quick service & very trustworthy. Fernando Junior thank you so much " The Best A/C company " and I am so glad that I hired them to do the job.
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Fernando was wonderful. He was punctual, pleasant, professional and polite. He examined the site, diagnosed the problem, brought in the equipment he needed, drained, cleaned and restored everything then went up to the roof to ensure everything was in good order. No hesitation in recommending him and this company.
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BEWARE — DO NOT HIRE THIS COMPANY.
What happened to my family is deeply disturbing.
Last month, we purchased what was clearly sold to us as a 2.5-ton HVAC system — the right size for our home. We paid in full. Yet for weeks, we were left in unbearable heat. My 11-month-old baby could not sleep. My dog, a long-haired breed, was showing signs of distress. None of us were sleeping. We were suffering — and we didn’t know why.
After countless technician visits from their team blaming everything but the system itself — including even my roof — I brought in an independent, professional HVAC company. The truth was devastating:
They had installed a 2-ton unit.
It was never the equipment we were sold. It was never going to cool our home. And they knew it.
When I brought this to their attention, I was met with disrespect, denial, and threats.
The owner, Tiago, threatened to leave my home without A/C, knowing there was a baby inside. This, after having already received full payment.
To this day, they’ve refused to provide their Florida HVAC license number, despite multiple requests.
This is not just bad service.
This is a breach of trust, a total disregard for family well-being, and an abuse of power over a paying customer.
Let this review serve as a public warning: be extremely cautious about who you let into your home. -
I had a fantastic experience with this company! Keoma was incredibly helpful and went above and beyond to help us when we had an emergency. He made sure everything was up and running in no time, easing our worries and keeping things moving smoothly. I couldn’t be happier with the service we received, and I would highly recommend them to anyone in need of dependable, top-notch service.
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Amazing company! They had someone go to our house to give us a quote the day after calling and were able to get the work done the same week! The guys did a great job and left everything clean. Camila was very responsive and sweet! Would definitely recommend to anyone.
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Mike came to my house and was able to diagnose the issue with my AC very quickly. My AC was running very well after
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Thanks for the prompt service,
Needed my ac recharged and Fernando took care of it no problem. He also informed me of things I can do to help keep the ac running smoothly.
I Appreciate your work! Thank you and my family thanks you. -
Fernando was absolutely amazing. He explained everything in a great manner. Very friendly and personable. Definitely call for him when we need.
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Fernando came out and was able to get us up and running the same day we called.
He was professional and explained all our options.
We will need to replace both units, and will definitely be using them going forward. -
Very nice, clean and respectful. Explained the process from start to finish. We are excited for our new installation.
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The Techs just finished at my house, installing a new vent, a new return, and spray the entire attic with new insulation. They did a phenomenal job, professional, quick and efficient on time arrive 10min before they were supposed to start.
I would highly recommend them. -
I used this company for several properties I own. Recently they repaired a unit and charged me $500.00 which I paid. I went back in my records afterwards and realized they replaced the same part 7 months prior. I called them and fully expected that I would get a refund for the part since all manufacturer parts have a warranty for 1 year. The owner would not refund me and refused to tell me that warranty at first then after many calls between the secretary she told me there is a three month warranty on parts. That is a lie because I looked up the part and manufacturer and ALL have a one year warranty. I own a business myself and I am a person of principle, if this owner refuses to talk to me like a professional then that speaks volumes. I used them for many projects and this is the respect that I get in return ? They are not honest people so beware. I look forward to a response from them since they wont return phone calls like a real company.
One of the rules in business, your as good as your last job and you failed ! -
Bruno Novais is the best at the Best AC. Thank for all. I recommend!!!
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I had an amazing experience with The Best HVAC LLC! From the moment I contacted them, their customer service was exceptional. They were quick to respond, and their team was able to schedule an appointment at a convenient time for me.
The technician arrived on time, was very professional, and took the time to explain what was wrong with my HVAC system in a way I could understand. They provided me with a clear and fair estimate before starting the work, and the repair was completed quickly and efficiently.
I appreciate their honesty and transparency throughout the process. My HVAC system is now running perfectly, and I feel confident knowing I have a reliable company I can trust for future maintenance and repairs.
I highly recommend The Best HVAC LLC to anyone in need of HVAC services. They truly live up to their name! -
I highly recommend THE BEST HVAC! The experience as first time customer was wonderful! The technician came out on a Friday afternoon (same day) and completed the service/repair to get a condo AC back up and running (we needed a technician asap for an AC service/repair due to a cooling issue right before the holiday). The technician also accommodated a second very much overdue AC maintenance/service for another property located a few miles away and agreed to do it right after the first! Overall, the maintenance/service for both AC units was thorough and professional. The initial appointment was easy to reserve and the fees were very reasonable. Definitely a great find!
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The lady who answers the phone is rude. I called asking if there was someone who spoke Spanish to better explain the problem with my car and what she did was cut me off. All she had to do was say no.
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I had an excellent experience with The Best HVAC! From the initial call to the final installation, their team was professional, knowledgeable, and incredibly courteous. They quickly diagnosed the issue with my system and recommended the best solution without any pressure. The installation crew arrived on time, worked efficiently, and left everything spotless. My home is now cool and comfortable thanks to their great work. Highly recommend The Best HVAC to anyone needing honest, high-quality HVAC service!
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Fernando & Fabiano did a great job. May AC went out and they were at my house 2 hours later. They repaired it in 30 minutes and informed me about everything that I should be aware of in the future to avoid this from happening. They were very thorough and knew what they were doing. They will be my go-to going forward for my HVAC needs. The best.