HVAC reviews in Port St. Lucie, Florida
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I first started working with Amtek about a year ago. They nursed my 14 year old machine back into health. Now that it is Failing they were extremely helpful in getting me a great deal on a new 5 ton machine. Their technician Willie was very polite and helpful. So far I am very satisfied with their work and service.. I would recommend them to any of my neighbors or friends.
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Amtek Air called me about a promotion they were having to service my air conditioning. I took them up on the promotion and had it scheduled for the next day. It was explained to Meredith, who was very nice, that I would have someone there to meet them when they came because I work out of town. The next day I had my mother go to meet him and he refused to do the service. I spoke to him on the phone and he claimed that it was a legal issue and that I had to be there just in case there was something I had to see. It was total bullshit to make up for the fact he was being lazy or I needed to be there so he could try to sell me on a new AC even though I just wanted preventative maintenance to be done. I've had other AC companies at my house before with other people to meet the technician and never has this been an issue. It's employees like this who can damage a company's reputation and word of mouth. Unfortunately I didn't think to get the tech's name. I would never use this company again even with the promotion. There are too many better AC companies out there to deal with this.
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My technician was Chris. Very thorough, great personality. He provides excellent customer service and gave great advice. Second time I used Amtek now I have a contract with them. Chris is a good salesman also.
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Greg S was called upon to service my second house. Greg was as good, if not better than Jim. Amtec has some really good technicians on their staff. Greg also was professional, on time, knowledgeable and courteous. He had our system running again in short time.
AMTEC installed a new 4 ton unit in a rainy, hot day, needing outdoor compressor AND hot attic pan, and air handler installation. Terrible conditions but they kept their promise. Highly recommend AMTEC. Bob D -
We had a few AC/HVAC issues and we called Amtek. They were quick, professional, polite and made the process of getting our HVAC work so smooth. We were so satisfied that we had them come back and install a whole home generator/Generac. I would highly recommend them!
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Amtek has been to our house to fix, and now replace our hot water heater. Everyone from the techs to the office staff has been amazing. Professional, courteous service. Thank you to all who were extremely responsive to our needs.
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Tech sent out quickly. Even though very high pressure to increase sales, they are very efficient and knowledgeable. However, they never registered our new A/C unit with Rheem so we only get 5 yr warranty instead of the 10 yr if they had registered it as they are supposed to and said they were going to !! The unit needed a new compressor on4 yrs., just under the 5 yr limited warranty. With the exception of high pressure sale tactics and lack of registering, or giving us ANY info on the unit, they were quite good....
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Today was the 2nd visit to fix a problem they caused, and now my pine ceiling is soaked along with my hardwood floor. The pipe the tech claimed he glued was not connected and there is no glue. Do better. We have been a loyal customer for over 10 years. Very disappointed.
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Our agent was Willie B,very personable and informative.There was never any sales pressure felt by us from Willie. He went over every detail of how the install would be done,permits,equipment and the men who would be installing the new unit. Aside from the fact that Willie and I share the fact that we like stock car racing and restoring cars,it seemed like we had known him for years. We had other businesses come and give us estimates besides Amtek and while they were also very nice and professional,my wife and I decided to go with Amtek. So those of you out there who are in need of a new AC unit,check out Willie B and the boys,you'll be glad that you did.
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We had a tech named Michael come out after hours and he figured out what was wrong quickly. Unfortunately it was a major issue and he had to get the parts the next morning but he didn't leave my kids and wife without air. He went out to the shop and brought us a portable ac to use for the night so we didn't have to get a hotel. Super nice guy and fast response with over the top customer service.
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The sales rep that came to my home was extremely professional. I was very pleased with his services.
When the installers came to my home I questioned him on his work. He was putting the new air conditioner on my old wet board that was to hold up the new air conditioner. The board was to be replaced and was written in the work order. The installer told me they were fitting the air conditioner for size and then would remove it once the fitting was done. I was reassured they would replace the wet board that would be holding the new unit. I was surprised and told them that was a lot of extra work. The installer again reassured me that this is how it was done.
When the work was finished I saw the board had not been replaced I told the installer and he reassured me he changed it because if he did not do what the work odder said he would be fired. I questioned him again and showed him the wet stains that was the same form the old board and told him I did not believe him. He swore to me that he replaced the board. I showed him the same wet stains that were there from the same as it was on the old board. He painted some more wet stain on top of the stain to cover up the water stains and told me he spilled glue on the new board and it was not the water stains. Again I told him I did not believe him and he needed to change the old board to a new board. He told me to trust him and walked away. He swore it had been replaced.
I have pictures of the old board with the same water stains as the new board. The water stains can be seen clearly.
They also damaged my baseboard that goes around the door frame and they did not replace the damaged frame work. I have pictures of before and after.
I called office and told them the whole story. I have yet to hear back from them. -
Amazing company to work with! Excellent, clean, and quick work. My technician Greg did a wonderful job. Will be the only air conditioning company I use from now on
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AMTEK has the best service!! Willie arrived promptly and assisted us with our much needed tune-up. We have three air conditioners in our home and they were in desperate need of servicing as our prior company did a poor job with maintenance. Willie is always fantastic, great energy, and more than happy to help. AMTEK really goes above and beyond.
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Our Air Conditioner was not cooling properly. I called Amtek Air Conditioning. The technician arrived at our home. Danielle, our technician, started diagnosing the problem and discovered that we needed a new thermostat. It was replaced. In addition, we also needed a fan motor which was not discovered until the thermostat had been installed. Danielle was very professional and knowledgeable. She called for the fan motor to be installed and it was installed later that day by John, another technician. She kept me informed in every phase of the repair process. Great job! Thanks, Amtek! Drew-- Palm Bay 727/2021
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We called about our air not cooling the house properly and they got us on the schedule the following day (THANK YOU!). Our tech came out and quickly diagnosed the problem. He performed the necessary tasks and had our air running smoothly again. He showed us and explained to us what happened. We understand how we can try to prevent this issue from reoccurring. We were charged a fair price for the services rendered.
Thank you Amtek Air!! -
I met with Mike who took the time to adjust & explain my thermostat to me. He didn’t charge me for this. He then explained the benefits of a contract. Once he told me the price and that I get a two year contract for the price of a one year I signed up.
Amtek was referred to me by a neighbor’s who is very satisfied with their service. -
Awful workmanship, professionalism and service. Amtek installed the unit in my 95 year old Grandmother’s house five or less years ago and we have a service contract. I am thinking they took advantage of her. My wife and I have been staying with her for the last thirty days and this company has been out four times, about to be five, with no result. Each technician that comes out blames the last technician. On the second visit the lady was unprofessional, threw her company under the bus, as well as the other techs, and told us this was an installation issue. She said she would schedule the installers to come work on the unit. That was weeks ago, we have called twice since then because the system is continuously shutting off and still no installers have come by. My recommendation is to use another company, they will not fix your problems.
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This company installed my AC a couple of years ago, I called today because my unit was not cooling. Lady that answered the phone was very nice. They came out and charged me $472 to change a capacitor. Seems outrageously expensive. Tech was there 20 minutes. Don't know why I had to pay the trip charge of $95 if I had the work done. I asked the tech to waive it, he said no. Will use a different AC company in the future.
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My son just purchased a home 3 weeks ago and the ac started acting up. Called Amtek as they installed the unit and they sent a tech(Greg) the next day. Greg was extremely professional and courteous. He showed me the issues and thoroughly explained what the problems were. They are coming back tomorrow to complete the repairs and hopefully the techs that come out will be just as great
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My elderly fathers has a maintenance contract with Amtek and is VERY happy with this company! They are always available if there is a problem, efficient in their work. Kind and friendly - taking the time to explain thoroughly what needs to be done or what issue they have resolved.
I would highly recommend this company! -
I just want to recognize Monica who has been my service technician for the last 2 visits. She is knowledgeable, professional and friendly. I trust her advice and have the peace of mind of knowing that I have a competent professional providing my service. I have been using Amtek for over 5 years now and have been very satisfied with their service. They have installed new AC units in 2 separate residences as well as a tankless hot water heater. I would highly recommend them to anyone looking for good, competent service.