Reviews of local pros in Punta Gorda, Florida
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Service First performed a timely diagnosis and repair of our pool heater. They were very professional and courteous, we would not hesitate to use their services again.
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Dan did and incredible job. Explained the water heater settings to me and adjusted settings on the pool pump so the heater worked. He really went above and beyond and did it all with a smile!!
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This is the second time I have used Service First. Quality work, price and service. The first time was for me (changed out boards and capacitor on Aqua Cal heater and the second time I arranged them to make a call on an elderly neighbor who had an Aqua Heater that was leaking. They will give you a two hour window for arriving........not like the cable company when they say "between 9 and 5!
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Called for service for pool heat pump problem
Advised service call was $125, however they have a promotion online for $29 SC but failed to advise me till I brought it up.
Additionally, at no time did they suggest there would be a minimum flat rate outside the Service call fee.
Tech came out and suggested it might be water sensor and put one on without discussion of cost. He did repair when I presumed he was still testing and when it worked he made out his bill and asked for payment.
Repair completed in 15 mins and he gave me a bill of $156
I asked for a detail of cost related to parts and labor and he advised I would get it in my email.
When I received email it did not contain any detail other than sensor listed that was replaced. Office continued to offer no option or additional info describing cost
Continued to say they only do flat fee pricing.
When I spoke to owner he suggested it was my fault for not stopping the repair.
Be careful with this company
They failed to properly represent their holiday promotion for service call until caught. And will do repair without discussion with you and then will not give you any detail of cost related to specific issue.
Additionally, I felt the owner when he called me back was condescending and disinterested with my concerns. -
Service First did a great job repairing my heat pump for my pool. From the start it was a pleasure dealing with them! Brandi was extremely honest and helped guide me in the right direction. Installation of the newly converted panel was great! My installer was helpful as well and called me with info since I was out of town. I would highly recommend !!
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Service technician was very nice and knowledgeable. He was able to identify and fix our situation quickly. I would definitely recommend them for pool equipment repairs! Also everything was covered under our warranty! Price paid $0!!
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We are new homeowners in a 13 yr old home on Pine Island that was well maintained but in need of some system maintenance. Service First did full maintenance services on our 3 a/c systems - hooked up a main line for a new barbecue and serviced our pool heater. Our tech Jeremy was professional, courteous and efficient.
Lisa in the office kept me apprised of all work scheduling and was very helpful. I would recommend them to anyone needing help with work described and will keep them under contract to do services in the future.
A great experience. -
The service provided - starting from home visit, options, scheduling to installation - Everything went very smoothly. Jeremy provided the options in 15 minutes. Lisa is a gem and coordinated everything and Chris and Darren installed the unit very efficiently. Cleaned everything after. The great thing I liked was they did not require 50% down payment with the order.
Great employees and wonderful company. -
My controler went bad. Service man came out the next day i called( Thursday) Service man came back on Monday installed new controler helped me get my remote reset. Being here for a short time I expected a two week repair time. 3 working days i was up and running. That's absolutely great Service. Also the repair men where very kind and helpful.
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Had a leak in my pool heater. I pretty much identified the location of the leak and called Service First. They responded within the week. The technician listened to my information and I provided a photo of the area I discovered. The tech zeroed in on the location and made the necessary repair to the outgoing pvc line. The leak is repaired and seems to be successful at this point.
Service First (formerly The Green Team) originally installed my heater and they have made any necessary repairs since that time.
They have been dependable and fairly priced.