Plumbing reviews in Riverview, Florida

4.9 based on 365 reviews Back to the listing
    5

    I had Goat Plumbing Company come out to snake my bathtub. The price of $365 is a bit high in my opinion; however, they do offer a one-year warranty, which initially gave me peace of mind. Josh came out today and he was absolutely amazing. He explained everything clearly, was very professional, and truly did his best to work with me. I really appreciated how patient, thorough, and respectful he was throughout the visit.
    I have had an ongoing issue with the tub continuing to back up, and I was told it was due to hair. When the service was originally completed, I was informed that the work was covered for a year; however, it was never disclosed at that time that the warranty only includes one revisit. That detail wasn’t made clear upfront, which is something I feel customers should be aware of when making a decision.
    That said, Josh’s professionalism and customer service were top-tier, and for that reason I highly recommend him. Just be sure to ask detailed questions about the warranty terms before proceeding.

    5

    Excellent service! Troy was very knowledgeable and informative. He explained exactly what he believed to be the problem and gave me options of what I wanted him to do. I never felt pressured to have any service done that I did not need. I was also lucky enough to meet the owner, Alex, who was so personable and very knowledgeable. You can clearly tell that this company understands the importance of professionalism and customer service. I would highly recommend and would definitely use this company again!

    5

    I researched several plumbing companies including ones I have previously used and made my decision to go with the GOAT based upon overwhelmingly positive feedback related to their service and quality (as they were not the cheapest estimate I got). Pete was absolutely fantastic! He was knowledgeable and professional and answered all my questions in a genuine and caring way. The installation was perfect and I can’t be happier with my decision to go with GOAT Plumbing. Thank you for making it a positive experience!!!

    5

    GOAT Plumbing is an awesome company and my Technician Peyton was the absolute best. He was knowledgeable and professional and he made sure to answer any questions we had. He kept us informed throughout the process and was always friendly and kind. Everything he said he would do he actually did. He kept his word. We couldn’t have asked for anyone better. I would recommend GOAT Plumbing to everyone.

    1

    I feel significantly overcharged for this service. The technician replaced a small section of galvanized pipe (under $50 in material) and completed the job in less than 20 minutes, yet I was charged $700.

    I was told they would dig and review the condition of the pipes, but they only dug approximately 5 inches into the sand before stating everything looked great. This did not seem like a thorough inspection.

    For the amount of work performed and the limited time on site, the pricing felt unreasonable. I strongly suggest getting other estimates before moving forward with this company.

    5

    I have never been more excited to give someone my money then I was today! I received astronomical quotes from other plumbing companies. With respect to their skill and expertise, they were trying to upcharge and take advantage of a possible client. I didn't have to deal with that with Pete from The Goat Plumbing. The initial phone call was clear and I was able to get an appointment that worked with my schedule. The company sends reminders and pictures of employees for safety. Pete came in with a great attitude and clear pricing. I was able to do three plumbing issues for a great price that was under what the the other companies priced for just two items. Not only was the work quality but Pete was constantly cleaning up after his work. In addition he didn't speak to me like I was ignorant. I knew what to do I just didn't want to do it, lol. He showed me the issues, advised on next steps to maintain and AGAIN....kept everything clean. Call the Goats and ask for Pete!

    5

    The GOAT Plumbing has earned the business of Girl Scouts of West Central Florida! We had an issue with our hot water heater having corrosion build up and The GOAT Plumbing team , specifically Natalie, came to our rescue! Everyone from the beginning to end was extremely professional. Communication was everything a busy organization like us could ask for! Appointment times to fit our needs as well as quick responses to ensure we not only had our issue resolved but met our non profit processes for repair work. Pricing was fair, repair was fast and thorough, and it was a pleasure having Natalie on our side! Highly recommend The GOAT Plumbing Co!

    5

    I needed to replace my pretty old water heater (Insurance mandated) and got about three quotes for replacement on three different systems (tank-less, Essence, and traditional electric).

    The GOAT came in as the lowest bid for all three and Natalie (our bidder and installer, at separate times) was absolutely the most knowledgeable and professional of all three reps.

    We went with the Essency to get the benefits of tank-less like cost savings without having to up my breaker and change pipes.

    Natalie answered literally every question I had through the bidding and install processes and seriously helped me make the best decision of the options.

    Then she showed up and installed it. Not much to say about that except she was great at maneuvering though my crowded garage, completed a perfect and professional installation (expected, I know, but it is Florida...), and also handled disposal and cleanup so well, you'd never know she was there (except it's cleaner than the rest of my garage). All this and she took time to talk me about the uses and benefits of reciprocating saws.

    Straight 10/10. I could not be more satisfied with every step of this process.