Reviews of local pros in Ruskin, Florida
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Had a plumbing problem had 2 plumbing services come out and went with Trust EB. Here's why. They explained everything to me.
Then the owner came over checked everything out exained it and and he also called my husband over the phone and explained everything to him also
They came out, did a nice job of making an access did their thing cleaned up and everything is working great.
Eli also came out during the repair.
If I could give a 10 star I would. They will be my go to plumber from now on. The entire staff is friendly. -
The toilets were backing up dirty water into the showers. The pipe was clogged outside the house. Eddie was the plumber who attended the emergency. Very experienced. He was careful with the floors and bathroom furniture. Quick and accurate response Excellent service.
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I'm very happy with Trust EB Plumbing Services. They removed an existing water softener and installed a new one. They are easy to reach, came out promptly, did a great job at a fair price, started up the new softener and left everything clean. It was a very good experience, I would hire again.
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My kitchen faucet finally went out and was leaking water from the base all onto the counter and underneath the deck plate. I called about six local plumbers requesting next day service and this was the first place that was available. I was very pleasantly surprised at the professionalism and preparedness shown by Angel when he arrived. He installed the new faucet in a reasonable amount of time and even cleaned up all of the old stains underneath my cabinets. The communication was great, he arrived on time and left them place in better shape than he found it. I highly recommend!
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Eddie and Chris did an excellent job. They were very competent and personable, and worked efficiently. There were some complications (not their issue: some faucets required extensions to hook up to existing supply lines), but they sourced the necessary items and stayed with the job through completion.
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I contacted Trust EB Plumbing to install a new bathtub and deck mounted faucet set. I specifically requested Eli (the owner) to do the job. I was told I would have to pay an additional $100 to which I agreed because I was told Eli is a licensed plumber. The tub enclosure was empty and cleaned ready for their work. Eli told my husband he was going to install new brass fittings under our bathroom sink (where the tub plumbing originates). I gave Eli the faucet set with the directions, which he didn’t want to bother reading. We had the brand new tub and drain kit for them to install. After about an hour Eli told me he was leaving his assistant to do the job. I told him to take his worker with him and was angry because at that time I was still under the impression Eli was a licensed plumber. He remained with his worker. They completed the job. I paid by check. I used the tub about 5 days later and noticed the water pressure was quite low and was concerned there might be a leak under the tub. Eli returned with a different assistant Dewey. I asked Dewey if he was a licensed Plumber and he said no he works under Eli’s license. Eli believed the pressure to be ok. After realizing there was a problem and knowing my husband just installed new faucets in both bathrooms and our kitchen sink I searched how to test water pressure. The answer - get a one liter bottle and timer it should fill in 6 seconds. All my other faucets did however the faucet Eli installed took 9 seconds. They put painters tape on the tub surround, disconnected the top portion of the faucets and left. Realizing Eli seemed stumped I then looked up his licenses to learn that he is NOT a LICENSED PLUMBER, as he told us numerous times, but only has a business license with Hillsborough County. His guarantee is useless as he refuses to refund my money, able to fix the problem or return my calls. I gave him a week. I have since had a LICENSED PLUMBER review his work and no surprise Eli installed cheap plastic fittings under my bathroom sink (not brass as he told us he would use) and the hookups to the tub faucet set were not changed out as he said he would do (they are 20 years old). Honesty seems to be nonexistent with this company. Worst of all he drilled holes in the tub deck putting the diverter and handheld shower in the front and the faucet and hot/cold knobs far from the diverter on the side. Had he read the directions I gave him that came with the faucet, he would have realized how it works and that the layout he used would create a problem. The reason we hired a plumber is so that my husband wouldn’t have to do the work and I wouldn’t have to spend countless hours searching for solutions to the problem Eli and Trust EB Plumbing foisted upon us. I paid $1,366 to Trust EB Plumbing, $1,010 for the faucet and $2,200 + for the tub and drain kit. All this money, time and aggravation all because I wanted to believe Eli and the 5-star reviews I saw online. SAVE YOURSELF AND HIRE A REAL HONEST LICENSED PLUMBER.
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Excellent service and installation. Needed an old water heater replaced. Elijah was patient and thorough in examining my needs and recommending the appropriate tank option for size and function. I would recommend Trust EB Plumbing to anyone and plan on using them again.
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After 3 sleepless nights of my shower dripping and tub running nonstop, I called Trust EB Plumbing Services. Came Eddie.R. He was a professional who knew his Job. Thanks, Mr. Eddie for a wonderful job well done.
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The first time I used them I was a little skeptical because this company was new but as a person that loves to sponsor small business I gave them a try. Their service was exceptionally good, they were on time and they did a great job installing a water softener tank. (By far the best price I was able to find), after that I use them to replace a shower in my downstairs bathroom and they did another exceptional work. Their prices are fair and I would definitely recommend this company to take care of your plumbing needs.
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Great Service, On time, Eddie was an amazing help, Precise analysis of the area & situation. Pin pointing the location and root of the issue, Very professional and engaging. Recommend their service to anyone looking or needing help.
Will be using this company again if needed in the future. -
From the start Joe , Customer Service, was professional in taking my call and asking detailed questions and fit in appointment to my work schedule.
Eddie arrived at 5:30 pm, did the estimate and told me the issue I had with both toilets that were not repaired properly last year by another company. Once I agreed to the estimate he immediately went to work and completed the job by 8:00 pm. Great same day service!! -
I had to get my mother's water heater replaced. My mother could have called another company as EB was booked up and it would take them about 5 days for them to get to her but she liked them so much from the first job that she decided to wait. The guys were great. They were friendly and professional, my Mother really enjoyed them. They did everything in power to not have to cut the baseboard to remove and replace the heater but it was unavoidable, they also made sure to clean up any mess that was made. This is the second the time we use them and they were great both times.
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Eddie came out same day, quickly zeroed in on the plumbing issue, corrected it quickly and at great cost. Will definitely recommend and use the great services they provide again! Thanks Eddie!
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I had a hot water tank that was leaking. The tank was located in a very odd spot in the kitchen which made it very challenging work on. Theo worked incredibly hard to replace the ancient hot water tank. And Eli chipped in to make sure everything was done 100%.
Everyone I spoke with at Trust ED told me when they would contact me and/or arrive at my house and then followed through on those commitments.
Since I was in a hurry to get the work done, I did not do any shopping around, so I cannot comment on the price/value. I expect I paid a premium for the rush services that I received.
Thank you to everyone who I interacted with for your professionalism, dedication and clear communications. -
Highly recommend Trust EB Plumbing. They've been our one and only plumbing service since we moved here last August. Eddie and his apprentices (Michael and Jose) are top-notch, professional, respectful and very pleasant and upbeat people. We also love the follow up photos of the completed job and the friendly folks who answer the phone
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We had an unexpected leak from our water heater and couldn’t find any plumbers who were willing to come check out the issue on a Saturday. We contacted Trust EB Plumbing and the customer service was incredible. Eli was here super quickly and quickly discovered the issue and provided us with options. Eli is very knowledgeable and installed brand new water heater. We will be sharing the information to everyone we know to use Trust EB Plumbing for any and all plumbing necessities. We 110% recommend Trust EB Plumbing.
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Trust EB Plumbing is my go to from now on!! They always respond quickly and do a fantastic job and I trust them. That’s huge!!Eddie Rivera has worked on about three jobs for me over the past few months and I can’t say enough positive things about his service & his work. Always leaves a job clean & is totally professional with me as well as my tenants or owners and it’s obvious he takes pride in his work.
ELI & his staff at Trust EB Plumbing handle their business like true professionals & being in Real Estate & property management, you don’t always get that so I really appreciate how hard they work. True professionals,prompt service & fast. -
I had an emergency plumbing issue around midnight and Eddie came right out and worked on it til 2 in the morning and did an excellent job, enabling us to get our water back and running and not having to worry about it again. Can’t thank him enough for his professionalism and workmanship. Anything plumbing these are your guys no matter the job ! Will definitely be using Eddie and his team in the future for everything and anything plumbing related !
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Had a toilet leak that damaged the unit downstairs.Called Trust EB in the morning by 3:30pm the problem was fixed. Eddie came out on time quickly diagnosed the problem and fixed it. He was very professional- explained the issue and gave me an estimate.
I would highly recommend TrustEB and especially Eddie. Thank you for the excellent service! -
I had what I would consider a more unique project in my main bathroom, and Eli and his team made it happen. Eli was very accessible, professional, and knowledgeable on what needed to be done. He returned my calls quickly, and was always able to answer my questions and accommodate my requests. The site of the project was left clean, and the follow up post the project was also great. The office called to check in and see how everything was going and if I was still satisfied with the work. I highly recommend!
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As many parents have dealt with, kids like to flush toys down the toilet. With barely 12 hours to go before I had a full house of ABA therapists for my son, and the guest toilet out of commission, Eddie at Trust EB Plumbing Services came out, had the problem identified, resolved, and had our toilet flushing again in less than 30 minutes. Definitely recommend Trust EB Plumbing Services if you're in a bind. Fast, professional, and friendly! Thanks Eddie!