House Cleaning reviews in Sarasota, Florida
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The experience with Two Maids Sarasota has been great. The initial consultation with Andrianna was easy and thorough. She was very kind and responsive. The people who performed the clean did a truly wonderful job. The condo looks amazing! Very pleased with the whole experience.
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This company operates in a very professional manner and is always thorough, prompt and responsive. The few times we needed to address an issue it was corrected swiftly and we received resolution from management who was sincerely concerned in ensuring our satisfaction. The two women who typically provide our cleaning, Keeanna and Align, keep our home fresh and spotless! I always look forward to their visits as they are friendly and work efficiently and quickly with a smile on their face. They are both detail oriented and go the extra mile to leave us with a clean and sparkling home. I highly recommend them!
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I had a wonderful experience! The two ladies were very friendly and their cleaning was excellent! The staff was very friendly and the communication was great. Returned my call immediately and communicated all the way. I will be using them whenever I need cleaning done! Highly recommend
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Everything looks fantastic, dare I say brand new. I am blown away by the outcome. The service was excellent. Regina did such a fantastic job and she was super friendly and so great to work with. I will be contacting Two Maids & A Mop for all future jobs. Don’t look anywhere else. There are no second thoughts about this, 5 Stars all the way!
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I LOVE this business. It’s such a relief to come home from work to a freshly cleaned house. Also knowing it’s not something I have to do on the weekend but get to spend time with my family… YES. Karen and her team does such a great job, I highly recommend them!
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Very happy to recommend Two Maids and a Mop. Naty and Samara arrived on time and did a splendid job. They both were friendly, enthusiastic, and most competent. It was a pleasure meeting them. Highly recommend.
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We were extremely pleased and highly recommend this cleaning service. We were having some remodeling work done on our home and we had to reschedule several times due to the process taking longer than anticipated. Regina was understanding and flexible which we very much appreciated. Connie and Jennifer were polite and thorough cleaners and Regina made sure all was in order. Our house has never been so clean! We are VERY happy with the results!
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Both ladies were very professional, efficient, and very polite. They did an amazing job and the house looked great! It was awesome coming home to a clean house. I've been recommending them to everyone I can. I am very happy with my experience. Thank you!!
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The first time we used this company the service was excellent!! The 2nd time, not even close by comparison to the 1st time. We asked for the First Ladies to come back. They did a great job, but still short of the 1st cleaning. Today, the service was awful…sticky vanities, barely wiped any surfaces, didn’t wipe cabinets, stove top not cleaned, fingerprints left on glass doors. Needless to say very dissatisfied. My husband works extra hours to provide this help for me as I was stuck on weekends cleaning the entire home. We found another company, same price, who include more services in their quote, and offer a 100% guarantee!
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I was a little nervous about a new crew doing my cleaning but WOW! Kristen and Cal where on time and professional. Kristen had already been to my home on a previous visit and knew exactly how I liked everything. I came home to a beautifully clean house, freshly vacuumed carpet lines, shining services, and a small collection of some little toys and figurines the baby must have tucked away in nooks and crannies that would have taken me months to find! No detail was missed, and no surface left untouched. Thank you Cal and Kristen! I know my home will be in excellent hands with you two and two maids and a mop. I have been through multiple companies and many would call out the day of my cleaning. Two maids has always shown up for the appointments and always reconfirms a few day ahead of schedule with I appreciate! Thank you so much!
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This is the most reliable, professional thorough cleaning company I have ever used. Arielle and Keeana just left after performing my twice a month clean. The house is spotless. All the employees that I have had the pleasure of meeting with this company are very pleasant and all provide top notch service. The house cleaners all make a huge effort to return items to exactly where they were after cleaning. My husband and I love that! I would and do highly recommend this business.
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I have had a great experience with Two Maids & A Mop of Sarasota. They come every other week and I've had them 2 months. They are professional, friendly, and do a great job. I love how Marilyn is the team lead and is always here, the rest of the crew is pretty consistent, sometimes different ladies. I think having a team lead like that is what provides consistent, high quality cleaning. They are very competitively priced. I will continue using their service and highly recommend them.
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This Two Maids team is awesome. They will always do their best to do an incredible job for you and go above and beyond to ensure your home is as clean as possible. Highly recommend if you're in the market for a cleaner.
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I would like to preface this by sharing I have never written a negative review. But since I was asked via text and email and a card left at my house to leave a review, here we go. I was ecstatic to invest in a professional cleaning service. As a full-time nurse in grad school with an infant, my life is very busy. I started thinking of ways to outsource some of the stressors in my life and housekeeping was the first idea. I signed up for a deep clean to be followed by biweekly premium cleans. I signed up for a 2-5pm arrival time and was surprised by the nicest guy you could ever want to meet…at 930. I work night shifts and purposely scheduled a later appointment. But he was here, and I am not one to be rude so with no sleep and a baby who had just been woken up we started the deep clean. Let me start with the things Cal did an amazing job. As mentioned, his personality is top-notch, he made the oven look brand new, and took the time to address dog hair behind the couch that has been accumulating for God knows how many months, assuming the five since I had the baby. Before he left, I asked about items not addressed that are listed as items to be cleaned online, the baseboards, cabinets, and shower as the main things and he reassured since I signed up for the premium clean, they would be done following visit. This was said after numerous statements about his wife waiting for him so they could go fishing…. Okay…. I reached out to the owner to ensure arrival times would be accurate in the future who assured me that would not be a problem. On my first biweekly cleans scheduled for 11-1 two gals appeared at 930. I immediately expressed my frustrations to which they rolled their eyes blaming the company and owner for frequent mishaps with arrival times, again, I invited them in. These girls again had amazing personalities, but it threw me off when they found items not done by Cal they dramatized taking pictures to send to the owner, one of these was dusting a door frame and being “mortified” he did not do it. When they were finished with what was supposed to be a premium clean in 35 minutes I again inquired about items missed, specifically baseboards and cabinet fronts, “that is done in a deep clean” after telling them that not only did I had one done two weeks ago and it was not done then it says on the checklist that is included in the clean they were doing today, they said it was not, and left. I then took the time to look around my home and was immediately upset with the lack of cleaning that occurred. The items I mentioned from the list, are not done again. This time there were added frustrations in that everything they touched was literally worse than when they arrived, smudged mirrors and shower doors, the bathroom countertop was still dirty, the toilet uncleaned, fridge fronts smeared, and they vacuumed around the one item on the bedroom floor, flips flops and as icing on the cake, I checked the door frames in other areas of the house and they were not dusted. I would have never checked there but since they made a huge deal about the previous cleaner missing it, why was the only one done the one they wanted to take a picture of. I reached out to the owner requesting to not only cancel services but requesting not to pay for services not rendered and sent pictures. She said not paying was not an option and sent another team to fix the issues, Jennifer and Amanda, who were very nice and reassured me they would help ensure the premium clean was completed. They did do a good job addressing the specific items.
The good, in the three visits I met very friendly staff. The bad, in three visits my home is no more clean that I have been doing myself and have I paid almost $600 for that….if you are looking for a “professional” cleaning service, look elsewhere. -
Debbie & Kalie did a great job today cleaning our house! They were very courteous. I liked their thoroughness and attention to detail. I’m very particular about how I like my house to be cleaned and they made sure to address every request. Thank you!
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Marybeth & Robin did a fantastic job! Very polite, friendly, professional, and thorough with their cleaning. I was happy to see them arrive today for the second time and knew they would do a great job (I was right)! I have monthly cleaning with 2 Maids & Mop and hope to continue to see Marybeth & Robin.
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I have been using two maids and a mop for a few months now and I love them. The girls are so sweet, and I trust them very much. They always do a fantastic job. I have 5 dogs and there will be not one hair to be found when they finish. They take their time and never rush. If I have any questions or need to cancel a week I get a response very quickly. Rebecca and Crystal have come a few times and are wonderful. We have hard water that stains our shower that I have never been able to remove and somehow they did it! Truly a pleasure to do business with.
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Communication with Two Maids has been stellar! They were fair with their pricing & explained what we could expect with our services. Angel & Aubrey made our house sparkle. The last thing I want to do when I get home from work is deep clean everything & the work they did brought me so much peace & happiness when I got home yesterday! Thank you!
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MaryBeth and her trainee did an outstanding job on the deep cleaning of my home since construction was finished. They did every single thing I asked them to do and more. It is always quite unusual to find such a good company, when you choose one unknowingly. I will have them come back again and again!
I particularly love my two sets of sparkling sliding glass doors ❣️- and, I gained a few cleaning tips along the way. Even their manager, Miranda, stopped by and helped in the end. 5 ⭐️⭐️⭐️⭐️⭐️! -
Angel and Nelda were excellent! They always do an exceptional job and I’m very happy with my regular service. Thank you!
I am always very happy with the level of service I receive from everyone at Two Maids and a Mop! They work around my schedule and when I get home everything is tidy and clean and perfect. Thank you!!
Andrianna and her team do a great job every time! Highly recommend!
The team always does a great job! I even refer them to work clients because of their thorough job. Highly recommend! -
Update: I wasn’t gonna make this. So originally I made a review because the first time they came out they were wonderful. Also I was pressed for this review because this is how the girls get paid commission. At least this is what they said. Every week after that, they rushed to get out, faster and faster. Leaving many things behind. I mentioned once how it upset me to see it. The last day they sent out Sara with Veronica. Sara is always great. Veronica was rushing, busting sweeper on my baseboards and doors, missing everything. Just tossed blankets on bed. Didn’t make them. Sara seemed different. It was almost on purpose. I canceled. As I also had family in from out of town. They offered if my needs changed to let them know. I wrote and asked to add they’re services back again as I felt I probably over reacted. They denied me, saying they couldn’t meet my needs. I’ll probably not be 100% happy. You are right, I most definitely won’t be happy, as long as I keep considering this company. On top of that, they explained they needed to take time to retrain staff and work on enhancing. Which in return means, picking the least needy customers for the ease of the company. Instead of working to make things right. Reaching out about some concerns once, must be too overwelming to accommodate. I feel like I should have never even tried to give them a chance. Moving on!
C I want to thank Sara and Lauren for coming out to our home. We hired this company for weekly cleaning. They did the best job we’ve ever had. They cleaned areas we didn’t realize. The ladies answered all of my questions and concerns with very respectful sweet natured attitudes. As well as they double checked their work without a question. These two are highly recommended. I also have children and animals. The company is very pet friendly. I am impressed. I will be keeping two maids and a mop. One thing I was also thinking about, was the supplies, they have a supply for each of your households needs.