House Cleaning reviews in Seminole, Florida

After I was ghosted by my previous pool company, Pools Next Door got my pool back in shape in no time and Nick has kept it crystal clear and beautiful ever since. Can't recommend enough, they're awesome!

Although we have only had Josh for a short time for our pool service guy, he is outstanding. Very thorough and professional. Explained things, answered questions and took note of concerns we had. Pools Nextdoor is also very responsive with answering questions and emails. Nice people to deal with. I would highly recommend them.

When we purchased our home our new pool wasn't so new. Pools Next Door was not only responsive to our request for an estimate they provided the best estimate. Our pool underwent such a transformation. Every person who came to our home was kind, respectful, and most important knowledgeable. We enjoyed having them and watching our pool come to life. Definitely recommend. Oh and LED light is definitely worth it.

So far Pools Next Door has been great. They came out twice the week before/of Christmas to get us started and the pool is already looking way better. Terry also came out and was very informative and helpful, answering my questions.

We have used Pools Next Door for repairs and general maintenance and cleanings since 2022. Services they have performed for us include new equipment, a saltwater conversion, pool heater installation, automatic timers and fillers, new tile, and resurfacing. Our regular techs, Calvin and Kenny, do a good job with the cleanings, balancing chemicals, and making sure the pool is looking good and ready for use. They also have no problem explaining what they are doing or answering our questions. We appreciate their work.

Do NOT recommend! PLEASE read my response after owner commented. Bottom line, this company DID NOT follow through with what they said they would do once they had my CC on file. There is loads of room for improvement in communication! There are marks against this company on BBB. Maybe as new customers we had higher hopes with a better outcome. We are wondering how there are so many good reviews but service for us has been disappointing to say the least. We were charged a higher rate of course since the pool was in such poor condition with loads of algae and very dirty. Yes chemicals were added Monday, the sides were brushed but there is unbelievable amounts of debris still sitting in numerous areas of the pool floor. The pool is no where near clear…this is now day 4, they were here Monday. We paid for pool vacuuming, that has yet to be done. We were told our service tech would be back out to check the pool in a couple of days due to the condition. That has not happened! The pool pump was turned on by the service employee and has run continuously without the timer being adjusted because remember he was to return in a couple of days. No one has checked or returned to evaluate. We were told they would have someone out Friday to make repairs on the piping but we are not confident that will happen either. We were interested in having our older pool renovated but with this poor service right off the bat we will look at other companies that may be more customer oriented and have a great work ethic. The old saying, “first impressions” are so important! Can’t wait to see how the owner replies to our review. It is clear from his other responses to negative reviews he quickly places blame on the customer instead of assuring good customer service and delivering excellent pool care. Sadly we would not recommend Pools Nextdoor.
RESPONSE after owner responded on Google***First let me say, Pools Nextdoor open at 9:00 am. I called their office Friday morning at 8:58am, no one answered so I left a message asking for someone to assist with clarifying why the pool looked worse than when they first treated it on Monday and to verify if in fact the repairs would take place. We did not receive a call until 4:23 pm Friday afternoon saying due to my 1 Star Review no one would be out and repairs would not be made. They did offer to refund my money as well as try and make this right. As a consumer I did call BBB today, Friday 06/27/25, there is currently a complaint against this business. Please let me share as well Robbie is excellent at gaining your business but not communicating well nor following through. If there had been better communication and honesty from the start, they may have kept our business.

Pools Next Door has been great to work with. Kenny is professional, knowledgeable, and always shows up on time. He explains what’s going on with the pool and makes sure everything is running perfectly before he leaves. Reliable service and great results every visit—highly recommend Pools Next Door and Kenny.

Next Door Pools have been satisfactory until I was assigned my recent Tech Kristy. Wow! She treats my pool like its her own. Always going the extra effort during these crazy wind events. She arrives no matter the weather treating the task like its sunny and 70. I'm very pleased with her results as well as her pleasant attitude even in the worst conditions. Finally, a PRO!

I had an overwhelmingly positive experience with Pools Next Door. Terry and AJ were outstanding—professional, knowledgeable, and incredibly thorough while repairing my pool. They communicated clearly throughout the process and made sure everything was done right the first time. The quality of their work exceeded my expectations, and my pool looks and functions perfectly now. I highly recommend Pools Next Door and especially Terry and AJ for anyone needing pool repairs.

This company came out to do an acid wash on my pool. Did a decent job on the pool. However, they destroyed the hand rail carelessly. It had rusted dots all over it. Called and asked for someone to clean it up. They said it wasn’t their problem and that ACID would never rust a hand rail. (WRONG) but would send someone out to clean it. They sent someone who didn’t even clean it properly, only cleaned the top and left residue all over our lanai. Called back again, the owner says “He doesn’t care” instead of apologizing. All I asked was for them to come back and clean it properly. Proves my point exactly about being careless. Definitely would not recommend this company. Such a shame. Wish I could give 0 stars! First 4 pictures are before and 4 are after they came out to clean it. Residue left all over. BEWARE!

Our pool is typically inundated with leaves due to the oak trees around our house, it’s been hard to find a pool company that can help us keep up. Pools Next door has been able to do the job! Kristy our tech is absolutely AMAZING! She communicates when she will be arriving so that we can put up our dogs and has helped us to keep our pool in tip top shape. Very happy to be with this company and they are lucky to have such a hard worker in Kristy.

10 star service! They were originally recommended to me by a competitor of theirs. Robert is who I met with initially and did an amazing job explaining things and answering any questions I had. I needed my mom’s pool completely resurfaced as well as a few other things. They were able to take care of everything and make her pool look awesome! The quote they gave me was a far better price than the others I got. I didn’t feel at anytime it was just about the money for them. You can tell the owner here cares about each job they do. Huge thank you to Robert! Also a huge thank you to Michael and Cindy! Cindy was so sweet to me on the phone when I first called in! :) I will definitely be recommending this family owned company to everyone I know!

I finally have a pool company that is the most professional I have had in over four years. Kris is fabulous, constantly helping me to have a cleaner, better pool. She has helped me many times with my pool cleaner and answered my questions, always with a smile. She makes it look effortless, but I know she is working hard. She goes out of her way to make sure I understand everything. Great job!

Absolutely outstanding experience with Pools Next Door! From start to finish, this company goes above and beyond in every way. Owners Michael and Cindy are incredibly professional, responsive, and truly care about their customers and the quality of their work. You can tell they’ve built a company based on integrity and excellence.

Their technicians, Calvin and Kenny, are top-tier—knowledgeable, hardworking, punctual, and extremely thorough. They take the time to explain everything, keep the pool in perfect condition, and never cut corners. It’s rare to find a team this dependable and detail-oriented.

If you’re looking for a pool company you can completely trust, Pools Next Door is it. Exceptional service, amazing people, and consistently flawless results. I can’t recommend them highly enough!

Will definitely use them again, they got my pool looking amazing! Robert was great to deal with as well as Kenny and Calvin. We recommend to all our friends and family !!!!!

We have been using Pools Next Door services for about a year. They helped recover our pool
From Helene. Since then we have been very happy with the weekly services and equipment. Kenny is our current tech visiting weekly and the owner group visits every two or three months as well. One of the best thing about St Pete is living with. Year round pool and that makes life good with their service. Highly recommended.

Update: Funny how on all of their negative reviews it’s never their fault. Please read more than just my review. I’m not the only one with a bad experience on here.

1-Star Review – Pools Next Door (Oakhurst Plaza)

Our experience with Pools Next Door was extremely frustrating and ultimately the reason we ended service.

An O-ring on our equipment failed. This was apparently known during service, but it was never communicated to us. Because we were not informed, the issue escalated and our filter ultimately failed and blew apart. We were then told we were responsible for the cost of the repair, despite the lack of communication that could have prevented the damage.

After being required to pay for the repair, we made the decision to discontinue service. From that point forward, the situation deteriorated further. We experienced what felt like deliberate disregard for our pool once we chose not to continue as customers. Basic professionalism and communication completely stopped.

To be transparent, I did become extremely upset during one conversation and used strong language toward the company out of frustration with how this was handled. While I don’t typically communicate that way, it was the result of feeling unheard and unsupported after being a paying customer dealing with a preventable equipment failure.

Throughout our time with them, communication from technicians was essentially nonexistent. We were even told directly: “We pay our techs to clean pools, not talk to customers.” That statement alone reflects the overall customer service experience.

They are also not BBB accredited, which we later discovered.

If you choose to use this company, I strongly recommend documenting everything and asking very direct questions about your equipment and service visits. Clear communication and accountability were not our experience

We had an amazing experience with Brent and Nick from Pools Next Door! From start to finish, the pool renovation exceeded our expectations. Their professionalism, attention to detail, and clear communication made the entire process smooth and stress-free.

Brent and Nick took the time to explain every step, offered great suggestions, and truly cared about delivering top-quality work. The transformation of our pool is incredible—it looks brand new and has completely upgraded our backyard. The craftsmanship and pride they put into their work really shows.

If you’re looking for honest, reliable, and highly skilled pool professionals, Pools Next Door is the way to go. We couldn’t be happier and would absolutely recommend Brent and Nick to anyone considering a pool renovation!

The team from Surge Dryer Vent Cleaning Seminole arrived on time and worked efficiently. The technician explained each step before starting. The vent was heavily clogged and cleaned thoroughly. Airflow improved immediately. The service felt honest and professional. Great experience.

The service was completed without any complications. The dryer now runs more efficiently than before.

I was impressed by the technician’s attention to detail during the inspection. The vent was carefully checked and a serious clog was found. After thorough cleaning, the dryer performance improved instantly. It now runs quieter and more efficiently than before. The service felt honest and reliable throughout.