House Cleaning reviews in Seminole, Florida

I have been working with Mike Daniel and Blue Honu since I bought my house in Pass A Grille three years ago. Great company!!!! Totally dependable. As an absentee owner service was very important to me. They never miss a service date (even over the holidays) and look after my pool like it was their own. They give me recommendations on care, will go the extra mile without asking me on servicing it and contact me if they think I need some additional maintenance. On top of this, their price is VERY competitive. I would highly recommend Blue Honu if you are looking for a pool company.

They keep my pool looking so beautiful at all times. The service they provide is great and saves me a lot of stress and time. I was really struggling to maintain my pool and finally decided it was time to leave it to professionals. They are great at what they do and I’m thankful to have found this company. They are Always professional and always on time.

Always happy to review a good company, and Blue Honu for sure is a good one! We’ve been very happy with their services for the past 5 years. Our pool always looks great, and they are a reliable and honest company.

I have used Blue Honu pool services since I bought the house four years ago. They are absolutely wonderful. They’re very responsive if I have a problem and their communication is excellent. They call me right back. My pool always looks absolutely beautiful after they are done with it I would use them again and I highly recommend them..

Mark and Michael are WONDERFUL!!!! I love
to support local businesses and always seek them out but I've had so many issues finding a reliable knowledgeable pool company. We went through a few before a coworker recommended Mark. I'm so glad. Mark's always on time, my pool has never looked better, no more worries and they're affordable. I'm not pool capable, they saved my sanity and my family is having fun swimming again. Don't waste your time anywhere else, just go straight to these guys.

They started off as a great company. But then it went downhill. The DE filter wasn’t cleaned in the 2-3 years that we had service with your company. The spa stopped working and the company that fixed it sent me a pic of how dirty it was and how it hasn’t been cleaned… The last two times the tech came out, he didn’t even brush the tiles or pool shelf. We never complained about the increase in price because we want good service. But we weren’t receiving it. Thank you

Its a shame. Was using these guys when they first started and service was great. Now- not so much. So I brought my concerns up to the Owner who responded. "We are bringing on new customers faster than we can manage at $160 a month. We are about to do a price increase for anyone under $130 a month to a minimum of $145. But I just think the price increase right when you are not happy with the service is going to be a non-starter and maybe it's best if you find a new pool service company".

Customer service 101- take care of your existing customers. Especially those who have been loyal to you for nearly 7 years. I had another pool service company in 30 minutes.

Good luck Mike and Mark.

I highly recommend Blue Honu Pool Service. I have never had a pool service, more reliable and informative. Communication is excellent, letting us know if our pump is not turning on or if the water level is too low, etc. We get to enjoy our pool without the headache. They even send me a beautiful photo every time they clean the pool!! so grateful we found this company.

I have been using Blue Honu pool service for about 5 years now. Mark and his staff have treated my pool with the highest degree of care and attention. They are nice, trustworthy and committed to providing quality stress free pool service! I have had zero issues and if I have any questions, Mark has always answered my call/text/email. You will not find a more attentive, quality pool service. 10/10 highly recommend!

I've used Blue Honu Pool Services for many years. They are extremely professional and prompt. Their level of customer service is second to none. I'd rate them higher than 5 stars if I could. Our pool always is perfect. We receive a photo of the completed service every week, including a list of chemicals and amounts used. I've recommended them to a number of friends who are also very happy with their service. I went through a number of pool cleaning companies, and was never satisfied until I found Blue Honu.

Found pools next door after our previous servicer disappointed us. Our pool was a swamp for weeks until AJ showed up! It was back to normal very quickly. AJ is very knowledgeable, entertains all of our questions, is punctual and our pool has looked great since he started coming. No complaints here! We’re loving be able to actually use our pool this summer instead of constantly battling the swamp!

This was our first day with Josh servicing our pool using Pools Next Door. It was great meeting Josh. He’s very personable and he’s very efficient and knowledgeable. We had hurricane debris and needed help. The pool looks clean and clear again. Thanks Josh!

We were referred to Pools Next Door by a friend after the last company we used left us in a mess and we are so glad they did! They were quick to fix our problem and just great all around! We get Ken and he is absolutely fantastic. He comes every week at about the same time like clockwork. Literally our pool has never looked better. We our honestly so grateful for you

Ok service for several months, but one week our regular person was out and they sent a trainee, according to manager. He did a sub-par job. Didn't vacuum pool floor, and didn't properly reinstall prefilter gasket resulting in pool pump pulling air and little water. Not a huge deal, i noticed reduced pump flow and reseated gasket. Just a few hours, hopefully not enough to damage pump.

Not the first time for a gasket seating issue, by the way, but such an easy fix and I mentioned it.to regular guy and no problem since.

Qnyway, called and left a message (they have never answered phone the few times we've called) and asked for a callback from manager.

Manager called back next day and I explained.

He said our regular guy was off and apologized.

Nice! Thank you for the apology.

But it appeared to be ending there, and didn't offer to fix the dirty pool bottom problem.

No offer to get someone.out to fix it.

So I asked for a credit for a week. Tnought that was reasonable , since it aounded like they were shorthanded.

But he hesitated, and stammered a little, and so I said "Before you answer, this makes the difference between keeping me as a customer and not."

He rather abruptly declined. OK. Fine, Im not chasing someone who already dropped the ball to give them.my business.

I closed the call with "have a nice day", which were not exactly the.words running through my brain.

Moving on to someone who wants my business.

Sometimes stuff happens. When you screw up, just make a reasonable effort to fix it.

Disappointing.

Will update with new company once I find one.

UPDATE 7/30/2025:

Dropped from 2 to 1 stars due to owner's lackluster "blame the customer we screwed" response.

Notice: No apology. And certainly no call from the owner to try to straighten things out.

Sometimes thing happen. The true test of a business is what they do when something does go wrong. Do you get excuses, or do you get the problem fixed?

I got excuses from the manager, and now the same company line from the owner (who apparently isn't very in touch with his business, since we've been with them since October 2024 - about 10 months, about 40 service appointments. Pretty sure of my date since we moved into this house right after losing our home to Hurricane Helene.

I don't remember the manager saying anything about sending two guys out, but if they did, that makes it worse, not better, since the experienced guy they sent out dropped the ball, too!

My problem with this situation is the simple lack of willingness to do anything about the problem - the manager certainly didn't offer to send someone out to fix it. Then when I pressed for at least a credit for the week (I shouldn't have even had to ask!), he apparently didn't like my attitude - imagine that - "attitude" from a guy who didn't get the service he paid for dealing with a manager who didn't seem inclined to do anything to fix the problem.

By the way, there is an easy way not to get "bashed" online - JUST SOLVE THE PROBLEM - before it escalates to a bad review.

This could have been solved with two words: "no problem" when I ask for a refund for the week.

But the attitude here is "yeah, we don't need someone as a client who complains when we give them bad service and expects us to actually do something about it."

I didn't yell, I didn't curse, I didn't call anyone names, or offer insults - not my style. I just told them what I wanted them to do if they wanted to keep me as a customer. A week's credit is what, $35 or $40? But the manager got his feelings hurt, apparently and decided to drop us. Fine - but don't expect smiley faces and a five-star review when you choose to handle your business that way.

So, in summary, these guys are were ok until something went wrong. If you decide to use them and you have to call to report a problem, well, watch your choice of words.

Calvin is our guy and I’ve never had the pool more consistently crystal clear. He’s friendly and professional.

April 22, 2025
I had Pool Next Door come to check out my pool pump, Omar Rivero, nice guy , he cleaned the pump and got it to work again. The people at the store are great too, very helpful. I will be going there again.
Thank you Omar!!!

Had conversations with Micheal, explained everything made sure I was comfortable with everything! Kenny kept me update to date with everything! Best place around!

Had Pool Filter replaced 04/25/2025. Service tech was Omar. Omar was very attentive and knowledgeable, but most of all congenial. Work went well, fast, and without a hitch. will always recommend Pools Next Door of Seminole. Thanks Omar!
Regards, Joe Vigil

Terry are new pool tech did a fantastic job. He took the time to explain what he was doing and why!

I tried several pool companies in the region, and in terms of service quality and price, Pools Next Door is by far the best.

Brent has been cleaning our pool for about a month now. He does a phenomenal job every week!!