Reviews of local pros in St. Augustine, Florida

I have used Molly Maids for a few years. We stop service for a few months and let me tell you I’m SO grateful to have them back they did a wonderful job. Very thorough. They did phenomenal fantastic. I highly recommend this cleaning company. Their employee’s are considerate caring warm and they know how to get the job done. They did A phenomenal job! I highly recommend Molly Maids!

We are having guests over and for many reasons I had fallen way behind on house cleaning. I called Molly Maid and they were able to send a team over on the day I requested (about 5 days out). The team did an excellent job. From baseboard to ceiling fans, including cabinet doors, were cleaned impeccably. They had their own cleaning supplies but when requested in certain areas they used mine. They were pleasant and professional. Best cleaning service I ever used.

We had our initial cleaning today with Kristine R. and Rochelle C., and I am absolutely blown away by the results. This is, without a doubt, the cleanest and most polished my home has ever been. Both Kristine and Rochelle were not only thorough and detail-oriented, but also brought such positive energy into our home—it made the entire experience a pleasure. I can’t speak highly enough of their work and professionalism. I’m officially a customer for life and so grateful to have found Molly Maid!

The team who deep cleaned my house, Rose and Kristine, did a great job. My house sparkles, and smells so nice! I am hoping to have them again when it's time for our monthly cleaning. I have already recommended Molly Maid to a couple friends, and will sing their praises any chance I get!

I am disappointed in the clean I received with Molly Maid. They came highly recommended to me and I am in a crunch because I moved out of my apartment and needed a move out clean. I specified this to two people, which I later found out the person I initially spoke with was an AI bot so be aware of that.
I understood that my unit needed real TLC so the manager, Tina, of my clean called me making me aware that the two hour window would not be enough time for completion for the whole unit so we agreed for the team to only focus on the Kitchen, and two bathrooms (I later saw it was a team of 3 people so I’m really not understanding my resulted clean). It was explained to me that my cabinets and baseboards would be a part of the scrub for those 3 areas. Soon as I walked in the kitchen there’s a huge pink splash of something (I have photos but google won’t accept my review with them) on my kitchen baseboard. I opened the refrigerator, and it has food still inside/ on the sides, the front of the fridge had not been wiped at all, the top cabinets all have crumbs inside of them, the top of the stove still has splashes of stuff I left when I moved out, the eyes on the stove have crumbs/food inside,  the windowsill in the kitchen is horrendous, the stove overhead wasn’t touched. I went upstairs to the bathrooms, and it was surface level things not touched up. The toilets both had little hairs on them and the sides of the toilet still had dust over it. The master bathroom’s inside cabinet wasn’t touched, still had particles/hair/rubberbands and a spill inside. I stopped inspecting from there because by now I’m in utter disbelief.
After taking pictures, I sent a message to Tina, and it was at that point I was advised of my “deal” (No one expressed to me that a move out clean was a $10 price difference so apparently I was getting a “deal”)  and that my unit actually wasn’t “Molly Maid Ready To Be Cleaned” which no one mentioned to me at all so I still have no idea what that means. I contacted Heather in the office Monday morning (my clean took place on a Friday and the office is closed on the weekends). Heather then explains to me that had Molly maid did a Pre- inspection (another procedure that no one mentioned to me was a necessity) they would have advised me they couldn’t clean the unit anyway. So, I was allowed to WASTE $240, Heather made it clear that they do NOT do refunds and I wasn’t expecting one because I know how these type services are. She said she couldn’t tell me what was cleaned in my unit, after asking her twice, even though she stated she had before and after pictures of my unit so how come you can’t tell me? She advised the manager could call and tell me, but I don’t have time for phone tag. I was given the option to have the cleaner come back out, but my unit needed to be ready this week for the Landlord to go in, do the walk through, and get his people in there to complete the unit for re rental, so that’s not an option for me.
Overall, If my unit was something you don’t clean then why allow yourself to charge me for something you typically wouldn’t do? I am very disappointed because, in the end, I will basically pay twice for a clean because now the Landlord will have to get his own cleaners inside and deduct from my deposit. I feel taken advantage of because a lot of balls were dropped on giving me pertinent information on what’s expected for my type of unit. I explained and showed all the pictures to the person who recommended them to me and they will not be using them any longer as well.  Please be cautious and do your due diligence with this cleaning service. Thank you

I wanted to share my experience with Molly Maid. They did a great job cleaning my home!
Before they started, I addressed my concerns, and I'm happy to say that they followed my requests perfectly.
Additionally, the team was very friendly, which made the whole experience even better.
I would definitely recommend their services! (Emily, Racheal, and Karissa are amazing!)

Very impressed with the professionalism and work ethic of the two-person team. The results were better than expected. We will definitely be asking for this fantastic service again in the future.

Thank you to Route 10, Alyse's Team. They always leave our home as dander free as our cats allow.

Provides consistent services for our rentals. I have a calendar I can count on and do not worry about people showing up. Angela is a professional account manager and Cassie leads the MM field team. Thanks for creating a system that works for us. Jess and Charles

Gabby and Emily were outstanding: professional, pleasant, thorough, helpful, hard-working and diligent for my move-in cleaning. They were efficient and worked well together as a team.

We hired Molly Maids for a deep clean of our church and lobby. They were timely, professional and did an impeccable job. Would highly recommend.

Molly Maids are the best. The communication was excellent I love how they customize your clean to exactly How you want it. They did an outstanding job …went above and beyond. I will definitely be using them in the future.

Savannah and Brittany arrived on time , were professional and communicated effectively with me on my expectations. I am 100% satisfied with my one time deep clean service.

I had Molly Maid of St. Johns come and do my last house cleaning and it was the best cleaning I have ever had. Everything was done, nothing left out and I thought it was great how they leave a check-off list with the cleaners names on it. I am going to sign up for a regular service. I highly recommend them!

The Molly Maid ladies were on time and very professional. They did a very thorough job cleaning, even cleaned areas I wasnt expecting them to clean. I would definitely use their service again. Great price for the amount of work they did.

Calling Molly Maid was one of the best decisions I've made. They are incredibly talented and efficient. I really wish I had called sooner.
They take care of my bathrooms and my kitchen every other week.
The people at Molly maid are kind and a very personable. You don't find that everywhere I highly recommend them.

I recently requested Maidpro’s services and was initially disappointed to learn Candela is no longer with them. She was fantastic. Fortunately, Andrea (also amazing) is still there and her new partner, Eva, is great too.
Without hesitation, I recommend Andrea and her new teammate. They are thorough, professional, detail-oriented and kind.

We have been using MaidPro for over 2 years and have been consistently happy with the service! They are thorough and detail-oriented but also efficient. Carlos and Dianelys have been coming for some time now and are always on time, friendly, and do a great job!

Excellent service for my move out clean. Very professional from start to finish. Fair and straightforward pricing. No hidden fees. Seem like honest people. Would definitely use them again.

We recently moved into a new home and MaidPro was absolutely amazing, working with my schedule and closing date - especially Eduardo! I'm so grateful for Gabriela and Kelin, they were professional and helped make our move in experience amazing. They truly did a deep clean, I wish I would have taken before and after pictures! I will definably be calling them again! Thank you so much!

I reached out to MaidPro of St Johns needing a same-day move out clean for a home listing of mine (clients forgot to schedule). They were able to make it happen for me and did a fantastic job at a reasonable rate! Thank you so much! I'll definitely use you again as well as tell my Realtor friends!

Carlos and Dinnelys have provided excellent service for us. They're always on time and have been very professional and thorough.They both are so pleasant and a pleasure to have in our home!