HVAC reviews in Stuart, Florida

Another great experience with Krauss and Crane! Dan our tech was on time, friendly and got the job done quickly. Been using them for both maintenance and new installation on multiple homes for years. Highly recommended!

I would definitely recommend Kraus and Krane. I had a problem with my AC and called Kraus and Krane first thing in the morning. They had a service technician there within 2 hours. Justin was the technician and he was awesome. He checked everything out from the attic to the outside. He didn't try to sell me unnecessary parts and was very polite and professional. It was way less expensive then expected. They offer a great service contract. Also both ladies I spoke to on the phone were very nice as well. I will continue to use this company from now on for my AC needs. Thanks guys.

We have Krauss & Crane do our semi-annual maintenance visits.
They always are on time, courteous and answer any questions that we have about our unit. On 9/18/23, our AC was not working. Daniel came over and is very knowledgeable and friendly. He diagnosed the issue and had our AC up and running in 30 minutes!
He took the time to call my husband at work and explained what needed to be repaired. The whole process was timely, professional and affordable!
Thank you, Daniel, for all your help, it was most appreciated!
June and Kent

These people communicate extremely well, arrive on time and are always professional. We have always dealt with polite, experienced technicians.
We use them for preventive maintenance as well as necessary repairs. Their rates are reasonable and they never add junk fees!!

I always request John because he installed our new ac so he's familiar with the set up. He's very knowledgeable about HVAC. He's always on time and is very pleasant to work with.

Had Krauss install a new Trane A/C system in 2023. I signed up for 2 service calls for year 2024. I live in a condo so condenser is on bldg roof. Unit cools my apt nicely. So far, I am satisfied. I chose Krauss for their 60 years in business. Also, they are members of BBB. Service personnel are friendly, on time and professional.

On Thursday August 8 I called Krauss and Crane for service. The problem was that I lost all cooling in my home during the night. South Florida is currently experiencing unusually high temperatures so losing A/C was especially uncomfortable for anyone suffering health issues. At 5am I called and left a message asking for someone to call and set up a service call. At around 7:30am I received a call from the service department and a service call was set up for ASAP but no later than 4pm. At 9:15 am I got a call from the service technician "Henry" saying he was on his way. 15 min later he was at my home. The A/C air handler was "iced" up. Henry turned off the system and said it would take a bit for the system to defrost which had to happen before he could diagnosis the system. Henry left for another service call and returned about an hour later. Henry returned a total of 3 times in the next 21/2 hours. Finally, the unit defrosted and could be serviced. Henry was extremely professional and personable. The unit was service and now is performing as good as new. I feel the service was outstanding. It was quick, professional, and done at a reasonable cost. I can also say the Henry returning 3 times to service the unit was above and beyond. I would not hesitate a moment in recommending Krauss and Crane to anyone needing service.

Service is always excellent . I have an annual contract .

I cant say enough about Krauss and Crane. They go above and beyond.
Dan was wonderful. So polite, professional. I just can't say enough how great he was. He didn't rush, he took his time. Just all around nice guy.
The office staff also is a pleasure to work with
Thank you again Dan. We appreciate everything!!

Tracey

With a 20 year old unit that was still running but not at its' peak, deceided to replace. Sought quotes from 3 contractors who quoted 3 different brands. Was surprised to see Krauss & Crane to be more than competitive with a Trane unit that has top reviews from actual customers. Sales person was able to answer all of our questions including that if our old unit broke down, they would respond for a repair. On the day of install, crew arrived on time and quickly started work...each of the 3 installers had specific jobs but yet worked in unision. After 7 hours, job was completed and everything was operational. The install crew were very professional and knowledgable and able to answer any questions. This is our first experience with Krauss & Crane after living in Florida for over 24 years and we couldn't be happier with them and the Trane equipment they installed.

I and my family have used K&C for more than 25 years. They have always taken good care of us. Yesterday I had an issue with our AC and within 40 minutes they came out. The tech was excellent, friendly, knowledgeable and fixed the system in less than 40 minutes. I hadn’t had the system serviced for about 5 months and later that evening my condensate drain was clogged so I had to vacuum it out. I’d recommend using their Maintenance service to keep your system operating efficiently and make it last. I always recommended them, and only them, when I was a home inspector and they never let me down. For peace of mind, have K&C install your new system and/or maintain your existing. You will be glad you did!

Krauss and Crane are awesome!! They are very punctual, professional, and extremely efficient at what they do. And above all, they are very friendly, courteous, and thorough. They have never let us down and I highly recommend them!

Excellent experience from initial contact to final installation! There is a reason a company like Krause & Crane have been in business so long, and that is attention to detail, trained employees and a quality product! Excellent experience on a new system!

I’d give them 6 stars if possible. They’re always very accommodating for appointments and emergencies. When they arrive they’re neat courteous and knowledgeable. It’s a pleasure to know they take care of my HVAC needs. I highly recommend them to anyone in the need. I have recommended them to my neighbors. Each time favorable.

I have been with Krauss & Crane for about 9 years years now in my Stuart Home and now in my Palm City Home and they have been wonderful to me and their quick response calling back and setting up either maintenance or service. They are all very professional from the office to service employees. Debbie and Cameron have always been very helpful, very professional. Daniel has been my service rep for most of my maintenance needs. He’s very informative and professional. He answers any question you have and never feel rushed when speaking with him I would definitely recommend this company. Dan is always on time which is much appreciated.
Thank you Dan you’re Amazing as always.
Thank you Team Krauss & Crane

Prompt service, they even report back to me about the maintenance if I am not at home at the time of service. I’ve used Krauss & Crane for years, purchased new when old died and alway happy with the business. Highly recommend.

Today, May 10, 2024. My latest routine service appointment and....Again, K&C demonstrated why they rank #1 in service, responsiveness and customer satisfaction. Very pleased with "Junior".
Friendly, polite, took care of business.
Like Luke, Jesse, Michael, and all the crew, Junior is a credit to K&C.

They are professional and I gladly continue to recommend K&C to new arrivals to Martin County for impeccable AC service needs. Good job!

Let's be frank: Krauss & Crane are incomparable. There's a reason why they are the longest serving AC Wizards in this area. From the people that take your call to the skilled, young Technicians, they are focused on customer satisfaction.
My new AC was not working well. 😕 l called and was treated politely and with consideration for my plight.
Tech acknowledged the oversight that caused my refrigerant to dissipate and he and his buddy fixed it ASAP. Every business hopes you like them but frankly, at the end of the day, it's about customer satisfaction 😉 Krauss & Crane deserve kudos on valuing their customer base. 👏

This is the second time Jesse has been our service rep. Always informative and giving good advice on keeping our AC system running smoothly. Keep up the good work Jesse!!

Krauss and Crane are true professionals, they were so efficient and handled everything in such a professional manner, Javier even helped my elderly mom with her trash on the way out! Sent pics of their great work, overall great experience. Highly recommend!!

Before the scheduled appointment, the technician called me to inform me that he was on his way, which I appreciated as it allowed me to prepare for his arrival. As promised, he arrived promptly on time, equipped with all the necessary tools and equipment.

He began by conducting a thorough maintenance check, ensuring that all the systems and components were functioning optimally. He was meticulous in his work, and I could see that he was paying attention to every detail, which gave me confidence in his expertise.

After completing the maintenance check, he took the time to listen to my concerns about an issue that I was having with the system. He asked questions to fully understand the nature of the problem and then proceeded to diagnose and fix it promptly.

I was impressed by his professionalism, expertise, and the quality of his work. He left the system running smoothly and efficiently, and I felt satisfied that my concerns had been addressed. Overall, it was an excellent service experience, and I would highly recommend the technician to anyone in need of similar services.
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Krauss and Crane did a fantastic job. Putting in my air conditioning
And they send me notices when it's time for the maintenance.
They do a great job.