Reviews of local pros in Tamarac, Florida

Not so Great staff. Excellent service. I've been shopping here for years and they normally have plenty of stock of the basics. Nice guys from the counter are gone.

Update: new management and new people behind the counter. This morning they were rude and insulting to a female employee that went in to purchase plumbing supplies. First, they didn't attend to her in order and blatantly passed over her- because as the guy behind the counter put it " she comes in with pictures of what she wants and doesnt speak English well" these kinds of comments are the antithesis of good customer service. If this happens to you, please let others know as well. Perhaps try Wool's Plumbing Supply for better service. If you're the manager, look at your video for 2/24 at 8am to 820am.

Good service good selection and they treat you well. Good stuff

Went there for help with a drain pipe, nothing but a bunch of guys sitting around on the computer, no one even acknowledged me or another customer waiting in front of them for help. Even when I asked for help looking for the pipe the simply said go look on isle 21 or 22. Terrible customer service....

I'm so glad I found this place. I needed a couple HVAC items and was able to buy them here. Rocco and Javier went above and beyond to help me choose the right items. Highly recommend and much appreciated!

We ordered a K-31641-DRY-0. I asked Chelsea many times to make sure it was drylock. We are supposed to have it installed by a contractor on Saturday. Today(Thursday) it was delivered and it is NOT drylock. Customer Service is not able to get us another one so now we will have hole in our floor with smells and we have 2 cats. Our toilet is getting removed to put in a new hot water heater and did not want to put back an old toilet. We are very upset!!! Especially since I asked her many times to make sure it was drylock. I called with the exact model number and she ordered it in 2 wrong pieces. Then Matt was not able to resolve the problem. It is not his fault but the money won't even go back on our card for approx 1 week. Thankfully we can afford to still purchase another one but some people would not. After this we would not recommend Ferguson. I was a kitchen and bath designer for many years back in NY. I always thought Ferguson was a good company. Now I see why the reviews are so low down here and I am adding to those low reviews!!!

Great store, great staff, thank you for you help. I twisted off the hot water valve and had a 7am emergency visit to the store on commercial. I have an older 1983 built house and was terrified that there might be no Kohler parts to rebuild. Ferguson plumbing took their time to match the broken valve assembly and hooked me up with the rebuild kit. I installed it, it is correct part, and works great. The house has water again.

I’m not giving one star because the store itself is always clean, organized, and easy to navigate — you can find what you need quickly. The real problem starts at the checkout counter. You’ve got three guys staring at a computer while a line of blue-collar workers — many trying to get to a job site or dealing with an emergency — are left waiting and ignored.

I wouldn’t be writing this if it was a one-time thing, but it’s happened dozens of times. The staff really need better counter ethics — get the customer taken care of so they can get back to helping their customers. That’s why Leman Pipe smokes Ferguson when it comes to service

I’ve had the pleasure of working with one of Ferguson’s top sales representatives, Joseph Schessler. He has been extremely helpful in answering all of my questions regarding materials and my online Ferguson account.

Ferguson is truly fortunate to have a representative like Joseph on their team. His professionalism and dedication make a real difference. I’ve saved his contact information and will continue to reach out to him for any future questions or concerns.

Purchased a vanity online. Good experience. It went on sale for Black Friday, after ordering and before receiving, I requested a credit for the difference. The original representative said his supervisors wanted me to return and repurchase for the credit, which was ridiculous. All I wanted was to get a paper transaction for the difference. Why would a company wanted to pay a shipper to pick up and return, then reorder (a non-stocked) item, then have it reshipped and redelivered…..a little bit absurd and costly for Furguson.
I finally was able to get a customer service rep Joseph Schlesser to help. He was able to take charge and get the paper credit. He was able get me the large differential for the sale price credited to my credit card. One and done Thanks Joseph, for a newer representative, you handled the issue like a seasoned pro.

Horrible people

Unprofessional and poor characters overall

Everything from the lady on the phone to the workers. Just plane mean and rude. Bad service to.

Called yesterday afternoon. Responded in 1 hour, making repair next day..very pleased

Best service I’ve ever had. Never had a technician that was as responsive and knowledgeable as Mike here in Fort Lauderdale.

Extremely quick response time. Very polite and take their time to explain options. No issues with ac unit since they repaired it.

Had them install a new ac unit on my home. Three months later it dies. Called them and they said they won't do anything about aside from charging me for a new unit.

Dennis and Todd are great….been working with my family in both residential and commercial HVAC for over 30 years!

Crane came through in a real time of need. I can’t even start to tell you how happy we are with the installation and service we received. Very fair, professional, and they went above and beyond. Thank you

Best company in South Florida. Todd and his team have been servicing our properties for over 20 years.

We have been using Crane Air Conditioning for years. Before finding them we were misled and overcharged by many other companies as a/c problems never happen at a convenient time. Todd and his crew do their best to get out promptly knowing we have a business that depends on keeping patrons cool. As a business owner I can't tell you how important it is to have a company like Crane we can count on.

BEWARE: Horrible! Shaboon Air sold and installed an already broken and defective air conditioner unit and will not fix it or replace the defective unit. The installation was very shabby, unsightly and looks atrocious. Had other companies come to quote repair and they are even appalled at the work done by Shaboon. Shaboons employees are notoriously late by an hour or more from set appointment time and they take all day long to complete a 2 - 4 hour job. They also put in a filter that does not fit the so called brand new unit upon installation and it gets sucked in by the unit cause it’s not the proper fit. When the owner Louiscius was told about it he said he is not responsible for the filter and that it doesn’t really matter what filter is used. When told about the noise the unit makes when turning on and off he said it’s normal and dismissed our claims but when we advised him that we had a more reputable company come and diagnose the issue he sent the same two persons that obviously don’t know what they are doing to repair the broken unit and it’s still making a horrible noise when turning on and off and now it also sounds like the fan blades are off balance. Be prepared to lose out on a day or two of your own productivity being stuck at home waiting for this company and still not have the proper work done if you choose these clowns for your air conditioner install and repairs. This is more like a sham-boon or scam-boon cause that’s what it seems has been done at our condo, a complete scam! The landlord chose them and we all regret it in every way. Shaboon is not replying to our communication about the repairs needed for this so called brand new unit he had installed and it looks like we will need another air conditioner company to repair or replace the defective unit Shaboon sold us.