HVAC reviews in Tampa, Florida

I would highly recommend this company. They are very professional, helpful, easy to talk to, shows up on time and does what they say they will do. I got an excellent price for a new air conditioner. My house was under renovations and I made a visit on a Sunday to check on the progress and notice I had water leaking from my attic. I panic and called John's Air. They were there within the hour to check it out. They fixed something that wasn't their problem. The electrician had stepped on the drain pipe and broke it. Out of all the contractors I have used during my renovations, John's Air Conditioning is the only company I would refer to anyone. Thank you John Capitano for great service.

After getting several estimates from different companies, I have to say that the knowledge and professionalism that Keiland supplied was our decision maker. Johns Air made us feel comfortable and confident about the work that we already knew we needed. They were polite and courteous during the entire process. We had our whole system including all duct work replaced and not to mention they offer the best warranty of 10 years parts and labor! while most companies only offer 5 years parts, 1 year labor. They stand by their work and I would recommend them to any and all of my friends and family. Thank you Johns A/C.

John's has been around for a long time. In fact we knew John from over 30 yrs ago when he helped out my mom when he was doing handyman stuff. We had him install a new AC & so far everything has been great. We have them come out twice a year to service our ac too. Today I had Daniel come out to fix the ac & he was very professional & was very pleasant to be around. Thank you John & thank you Daniel. Nothing but good things to say!

Cindy at the office was so friendly, knowledgeable and professional. Best of all, she squeezed us in for an appointment on the same day I called! Keiland, the technician, arrived right on time, checked the HVAC system of our new house, installed a new filter and showed us how to do it, gave us advice on pouring bleach versus vinegar into system, and walked us through using our digital thermostat to set up humidity controls as well as temperatures for different times of day. He too was very friendly and professional. Great company to worth with!

I have found John’s air-conditioning service to be extremely honest and a reputable company. I had an exceptionally great experience with one of their technicians recently when my mothers air-conditioning system was having some problems. I am an electronics manufacturer and technician and sometimes do some diagnosis on air-conditioning systems for myself and friends and family although I am not a certified technician. I went over to my mothers house and was able to figure out what was wrong with her unit prior to John’s technician arriving at her house. When he got there and saw that I had figured out the problem he was very gracious and actually helped me by giving me some wire nuts and sheet metal screws. He could not have been any nicer. He didn’t even charge me for the service call!

It is very refreshing to see a company that is honest and straightforward with their customers and tries to be helpful in resolving problems. I highly recommend this company and will not hesitate to call them in the future.

They helped us save money. They were understanding even when I was cranky (I'll admit, I'm cranky often), and they were really nice and forgiving. Jarvis was our technician and he didn't seem stressed in spite of his busy day. I highly recommend this company and of Jarvis. They did a great job on our AC and fixed everything even though I could tell that they were having a hard day. I highly recommend this company.

This company earns every star. So professional, trustworthy, and efficient. My husband shops around, is very involved in home maintenance, and very tight with money. He selected John's a/c for a large system repair, even though we are in a different county an hour away. Years later....he is out of state and the a/c breaks. I called them after trying all the tricks, clearing the line, etc. and they sent an awesome technician out the same day. He was extremely professional and did a thorough investigation and testing. A new part was needed and it was installed quickly the next morning. I cannot emphasize the trust and professionalism of this company, the owners, the technicians. They stand by the work they do. I wish I could give more stars!!!!

John's AC is a great family based company. I've dealt with John a few times on a few different units. His techs are always friendly and know what they are doing. My latest experience was with his tech, Jim, who has had a long career in and AC business and was great to deal with. Keep up the good work John!

I honestly can not thank John enough! I called him with my issues and he was able to locate the part warranty and have replaced same day within just a few hours of speaking with him. I received many quotes going up to $2,800 and he was able to work with me on getting the best price and how I could assist. My husband and I thought we’d be going without AC due to costs and John himself made it happen. We are truly grateful and will always refer him to anyone in need or call him ourselves. Staff was great that came out as well, he was very informative and pleasant. We’re pleased all around.

Great place. They installed our air conditioner 5 years ago and have used them since. Our air conditioner stopped working last night and Cindy changed schedules so that we were first on list this morning. She went above and beyond to help us. Adam was the technician and he is wonderful. Listened to what it was doing and took his time to figure out how to repair it. He was very polite, friendly and cared. Will definitely ask for Adam for anything in the future.

I knew I was going to need service for a few years and had been avoiding it until my unit finally quit working. I called up John's AC and even though I wasn't able to get away from work they were still able to come out to the house and assess my issue. Unfortunately, the cost of repair was so high (its a 17 year old unit. It had a good life) it made more sense in getting a new system. It took a little longer that expected to get the parts in due to the supply chain but in the meantime without me asking they were able to bring me out a portable AC unit that they let me have for no extra charge while I waited. This made a huge difference in my comfortability while i had to wait. Once the day came for the install, they were able to come in the morning and by the afternoon I had a whole new system and working AC! Everyone of the technicians and receptionists I had the pleasure of speaking with were very helpful and nice to talk to.

They are no longer John’s heating and air. They are Sun Air and they’re over priced, unreliable and lie about what your AC needs. Or maybe they hire inexperienced tech. First, their office person tells me they can’t check the portal where people are entering service call information because she’s the only one that does it and she was out sick. That’s why it took them three days to get to my house. Then the tech tells me I need new coils, that my coils are leaking. He leaves and he’s going to, get right back to us with a price and figure out if they’re under warranty and he never does. We called another company out there who said there was absolutely nothing wrong with the coils. In another house SunAir charged me $283 to clear a condensate drain. John’s would’ve NEVER charged that much. Why did the condensate drain back up if it’s got a valve that’s supposed to shut the air conditioner off if it backs up? I asked if he checked to be sure that the valve was working and he told me it was working now. Well, that didn’t answer my question. Why didn’t it work when it was supposed to? No answer. They also didn’t honor the maintenance contract. I had purchased with John for either one of my houses. Sunair told me that I never purchased a maintenance contract, which was another lie. I had a maintenance contract with John Air for several years. Anyway, stay away from these people. Johns Heating & Air had all good reviews. Sunair is just using these reviews to get customers.

John's AC technicians are very professional, thorough and NEVER try to sell you products or services you don't need. This company is one of the few that actually care about their reputation and their customers. Hats off to John for hiring quality, caring individuals that follow his example of being honest and trustworthy. I personally used them and I had another company tell me I needed to replace my unit, John's AC did a service and the AC is still running great. I referred them to a friend and she was impressed as well. Again, they did not try to sell her anything she did not need. John's AC has restored my faith that their are still good businesses out there. Keep up the great work. 💯

RUN! This company was purchased in April 2024 and is no longer uses the same owner and technicians I have used for many years. I purchased a maintenance contract with John's and followed up in May 2024 when I realized no one had come out as promised for scheduled 6-month maintenance that was paid for for February 2024. So if you are thinking this is the John's you have used for years, it's not.

From May email to new owner: I had pre-paid for a service contract with John's Air on 8/23/23 for $185, which included a pre-paid maintenance visit in February 2024. I called the office today, as it has been 3 months and no one had contacted me to schedule the pre-paid maintenance.

This is a different company with different employees who I did not enter into a contract with. After doing some online research and reading recent reviews, I am requesting a refund for the amount of the 2nd service call which was never performed nor was I contacted to schedule the visit after 3 months. I entered into this agreement because of an established relationship with John's Air, and eventually purchasing a new system with John's Air when the time came, based upon the quality of service they provided for years. Based on the reviews I noted below for your company, I am requesting a refund, as I don't believe your company can meet the quality of service requirement previously provided by John's Air, which is what I have paid for. You can find these reviews easily.

Reviews such as these:
2 photos 9 months ago
They installed a replacement 3 ton system. It keeps leaking cold air in the garage around the duct to air handler. They have been out 4 times and still not fixed. After 3 weeks the mastech they put around the duct is still wet and dripping. My neighbors have seen them out here so much trying to fix this that they now know who not to call. Guess I will keep patching the leaks myself. Got no paper work on the new system or a manual with the new thermostat. No warranty papers.
Will have to find someone who can fix there mistakes.

And this one:
2 years ago
Buyer BEWARE! Run, DON’T DO IT! Scam artists that will provide bad install, then come and charge for individual so called faulty parts and installation. They will drain your pockets with Inexperienced technicians that will lie to make a profit. Trust me, my kids and I were in the heat without ac because of their schemes. Go with someone else. Oh and don’t try to contact ownership/management they will have their secretary try and appease you while they hide and dodge. Go with someone else more experienced, trustworthy, reputable and fair.

I'd rather be out $92.50 than waste additional time/money with an ac company that will most likely do a sub-par installation of a new unit when the time comes. I use a maintenance contract to build a relationship so I'm comfortable buying a new unit when the time comes. The original owner undid lots of damage done by a poor install by another AC company with "excellent" reviews but that 4.9 star review was for minor issues and not major installations as I soon learned. Former owner John was the best and so sorry he sold his business.

New owner accounting dept said to request a refund from the previous owner or dispute the credit card charge from 9 months ago. Or request a refund from the previous owner for which I only have the number the new owner is using along with John's former website, so not sure how to do that. Accounting does not know you can't dispute 9-month credit card charges? wow Told to contact former owner, but all I have is the number and website I used and it directed me to the new company. They answered the phone as "John's" but when I started asking about the maintenance agreement and no one coming out in February, then I was told they bought the company in April 2024.

Didn't think Google would let me give the name of the new company that owns them but if you call John's current number on their current website, tell them you would like to speak to the owner John and see what they tell you, since he sold the company months ago.

Having a maintenance plan with John’s A. C. gives me peace of mind when it comes to the care and upkeep of my a. c. unit. Jake was just here for routine maintenance on my unit. Jake is personable and was efficient and quick and gave my unit a clean bill of health. He explained everything to me in a way that was easy for me to understand. John’s A. C. is lucky to have an employee like Jake. And I feel lucky to have John’s A. C. to look after my a. c. unit!

4/13/2025

I wanted to thank Dayron again for kindly giving up part of his Sunday to come out and tend to my air conditioning unit which had decided it was a good time to just…stop! Dayron quickly assessed the situation, had the part needed to fix it, and had it up and running in no time. John’s Air Conditioning and Heating Service is fortunate to have such a knowledgeable and personable employee like Dayron. And I continue to appreciate having John’s A. C. to care for my a. c. unit.

Great guys!! Glad I went with John’s Air Conditioning and Heating for my new system, excellent communication from start to finish. Jake stood out as the technician that was a perfectionist and paid attention to the details. Jake promptly came out to check over the system after it was installed and corrected any concerns that I had. Jake understood how to correctly charge the new air conditioning system after the installation crew finished. The installation determines how long the system will last.

**Update**

I received a call from the owner John. He made no excuses and his apology was sincere. I appreciate the response from the owner.
***

I can not recommend this company. After a power outage in my neighborhood, my 7 yr old AC unit would no longer power on. I called John's air conditioning for a service call. The tech arrived and informed me that I needed a new blower motor, fan control board and capacitor. The tech did not quote me a price on repairs. He stated another person will come by in an hour to discuss options and charged me a $79 service fee. (The tech also left without putting the capacitor in its proper spot- . He just left it hanging. - -attached pic- - He also didn't screw back in the blower and left the blower's screw on top of the panel.)

The sales person arrived and was focused on selling me a new AC unit. Only quote he provided before leaving was for a new AC unit. I had to call to request a quote to repair the issue. The quote to repair the AC was $1100+. The quote for a new unit was $7200+. I was warned against the repair because the issue could happen again.

I contacted another local company who also came out later in the day. This other company was able to correctly isolate the issue. The issue had nothing to do with what John's Air Conditioning stated. My 2012 AC unit didn't need any of the repairs mentioned and definitely did not need to be replaced. I would strongly suggest getting a 2nd opinion before selecting this company.

The original owners completely screwed me!!They pulled no permit and did a horrible install. They put holes in my walls and ceilings and did not repair them they shoved my child’s baby blankets into the walls and foamed them in and tried to cover the drywall damage they did with my child’s sticker that were in his room. Nothing has worked properly since installing. I have mold issues do to poor and improper installation. I have had multiple hvac companies tell me they had no idea what they were doing or just didn’t care. The list is endless $10k for nothing they took the money and ran off and sold the business. They are lucky the 10k spent and waisted on them put me in a financial situation I couldn’t afford to sue them cause I would. If this guy ever opens another hvac company I will make sure he never has a customer. They cut up my garden hose for drain lines used old bad plywood out of the back of my truck to repair the hole of the wall unit they pulled out cause they forgot to bring the supplies they said they would bring. Nothing they did works and has only caused more problems. This is 3 years later and I would have been better off installing everything myself. Absolute joke John’s AC was!!!!!! I would give negative stars if I could

Jerome was great today. He was prompt We had patients and he was almost invisible while working to service both of our air conditioning units His fee is very reasonable.

Mr. Brown was thorough, efficient, and professional. We will definitely be recommending him for his excellent and friendly service. He was able to diagnose our problem, and resolve it quickly. Thank you, Red Apple AC!

Jerome Brown repaired my Air Conditioner today, and he is awesome! He found a way to keep my 17 year old system going, sparing me a huge expense! I realize that sometime in the in the next year or two I will need to replace the whole system, and I will be hiring Jerome to do that too. He is prompt, professional and charges fair prices. He was referred to me by my daughter because she had a good experience too.