Plumbing reviews in Tampa, Florida
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I recently had Alex inspect my septic tank, and I was thoroughly impressed. He was highly professional, punctual, and conducted a meticulous inspection. They took the time to explain everything clearly and provided valuable maintenance tips. Their friendly demeanor and respect for my property made the experience stress-free. I highly recommend Quality Septic for anyone needing a septic tank inspection. Excellent service!
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The service technicians were great. The professionalism they exhibited was top notched. Alex and Michael were definitely representing for the company. I’m pleased with the service I received. Thank you Quality Septic for a job well done.
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I've been using quality septic now for the last four years since I purchased my home. They've always been.
Super nice and quick, and taken care of my septic system. I had to call them after hurricane Milton because my system was backing up and making the craziest sounds, whenever I flushed the toilet. They came out the next day and took care of everything. Alex was the worker who took the time to explain to me what was wrong. He took the time to explain to me how the septic system works, and what I could do to avoid the same problem in the future. Who does that? Don't know what they are paying him, but he's probably worth double. I recommend Quality septic, because they get the job done right, and they don't rip you off. -
I'm first time with Quality my previous company was bought out, the new company is charging an outrageous to clean tank. Randomly I called Quality spoke with a gentleman who answered, he was friendly and answered my questions. I booked my appointment, the crew sent a tex message they were on their way. Upon arrival the two guys jumped in and had the job done quickly with little mess to the property. They were informative with some concerns and questions I had. The final cost I paid was more than fair considering what the other company wanted to charge me. I highly recommend Quality Septic. Thank you
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Quality Septic is the best! Excellent customer service.
Kevin the owner was so sweet and talked me through testing the lift before sending anyone out.
Alex came and explained everything to me, such a sweet man. He made sure I was comfortable with what he found before he left.
Everything is up and running smoothly.
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Alex was wonderful. He was kind and genuinely cared about my issue. He went above and beyond to turn a difficult situation around and earn back my business. He showed up when he said he would. I'm grateful to Alex that we were able to finally get the lid for the septic tank installed that we paid for in advance.
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They did a great job with the septic cleaning. Very respectful and nice people. Price was reasonable compering to other companies that raised up their prices to a ridiculous amount. Definitely will recommend and will use them in the future. Also everyone needs a Andy as a technician he was absolutely friendly and has a great sense of humor, not too many people around like that anymore. Was absolutely pleased. Thanks 😊
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Alex and Jose where absolutely 100% very professional. Explained everything step by step and made sure we were satisfied with the work. Definitely learned alot. Keep up the excellent customer service and professionalism Alex and Jose. Thank you Quality Septic for the quick response service.
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Anthony & John from QUALITY SEPTIC are unmatched. They are reliable, honest, went above and beyond. They re-route several time today from their schedules to fixed my problem because I was late. They both are super nice, takes time to answer all my questions and provides me with all the options available.
I highly recommend this business especially them.
If I could give them 10 stars I would! Thanks Anthony & John, job well done. Very grateful customer. -
These guys installed a lift system/drain field after a failure of my old field. Best price, quality work. Had some work done 3 years later... Alex and his partner that came out today were knowledgeable and I recommend them for work you may need. No one likes dealing with this stuff, and I appreciate that they are willing to do it.
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spoke to Angelo in dispatch on Wednesday morning said that they can be there on Thursday. Angelo called back after 5pm like he promised and said the truck would be there on Thursday between 1pm and 5pm and that the driver would contact me when he was on the way. Anthony contacted me at 230pm and said they would be here in 16 minutes. Anthony and his helper John worked together like a well oiled team. they answered all my questions and explained what they were doing they cleaned the filter made sure the lift pump was working and had me flush the toilets to make sure the main line was flowing. they have earned our future business thank you very much
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Not impressed at all! Out of absolute desperate need, I contacted Quality Septic, as the company I normally use for regular septic service had all their trucks on an emergency commercial job and I couldn't wait. When the gentleman from Quality Septic arrived, Jody, he talked like an expert, explaining everything, almost to the point of sounding like he was selling himself as the one with all the answers. I explained to him my problem, that we smelled a sewer smell in the house and had some backup from a toilet inside as well. I also told him we had our septic pumped out last year so it wouldn't make sense for it to be full or backed up. Anyhow, he dug up the 1st lid on the septic tank and saw that there was no movement, so he then had me get an extension cord & plug the well pump into an outlet on the house directly. After that, the pump came on, but slowly. He then said I needed to get an electrician to come out and replace the power source (outlet) with a new gfci. He said my outlet there at the septic had gone bad. After that he had his helper drain the septic tank main tank and then closed it back up. I paid him the $465 service charge (which I was told on the phone would be $395) and he left. I called an electrician right after and they came out and replaced the GFCI outlet, fixing that problem. But just two days later, the alarm light lit up again, so I called another septic company who came out and determined that Quality Septic and their service technician, Jody, never opened or drained the dosing tank which is a standard part of the septic service call, according to them. I had to pay another total service call to the new septic company to come out and complete the job that I paid Quality Septic $465 to do just a couple days earlier. I contacted Quality Septic before calling the other company and explained what had not be done during their service appointment at my house. The gentleman I spoke to took in the office(Alex) took all my information and was going to pass it on to his general manager, Josh at Quality Septic. I obviously had to go ahead and get the other company to come out and complete the job that wasn't done completely the first time by Quality Septic. As of the time of this review, I still have not heard back from Quality Septic or their management. Based on my experience, I would not recommend using Quality Septic at all.
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We used Quality Septic for a new Drain field. I was amazed on how great the job was done. They did everything for us. Got the permits, did the job in 1 week And covered the drainfield with such professional quality. A big shout out to Jeff, Steven, Alex and Jose who all did a wonderful job for us! I highly recommend Quality Septic and I promise you, we will definitely use them in the future if we ever have to. THANKS QUALITY! JOB WELL DONE 👏
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Great customer service from start to finish. I called on Thursday, Angelo took my call professional, courteous and friendly. He got me scheduled for the following day (phenomenal). The crew arrived right at the top of the scheduled time slot (phenomenal). Both crew members were excellent! Answered all of my questions and educated me on facts to save time and money in the future. Thank you Alex for such professional, courteous and friendly service. You made a not so nice job of septic tank cleaning, a great experience!
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Andrew delivered what he promised. Great ethics and great job!
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I got quotes from 7 different companies before I chose Andrew and his crew to install the new water softener and RO filtration system at my home. The service was impeccable. He clearly was an expert at his work. He installed all the systems along with an RO pipe faucet in a quick time. The installation was fast and clean, he explained about the system and answered all the questions that I had. A wonderful customer experience from start to finish. At an undeniable price. I highly recommend Better Homes for all your water softener and RO water needs.
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Very professional guys. Great service!
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Great service and good quality time management!
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Arrived on time and did a great job. Polite and reasonably priced.
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People tell how radiant their homes look like after this service, but don't forget the radiant man behind it all. Glowing like your sweet home!
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Goober and Andrew left my home looking great! I highly recommend them.