Plumbing reviews in Tampa, Florida

I called ABC PLUMBING at 5:55 pm on a Friday evening. Customer service was very pleasant in helping me schedule an emergency call. I was spring cleaning and pulled out my refrigerator to see the water hose beginning a leak. In no time the leak became worst! At approximately 7:30 pm I received an email and text telling me Brandon Simpson was on the way. He arrived at approximately 8:00 pm and quickly diagnosed the problem and gave the price. I agreed so he did the work perfectly. He had to cut a hole in the drywall and was very neat in doing so. He was great! I will definitely use ABC as needed again and recommend to my friends and family.

Excellent quality service. We called ABC for plumbing work - tub faucet repair. They came within 24 hours and did great work. Professional, friendly and fair price. Dakota was our technician and he was awesome.

Julian has been extremely helpful and knowledgeable! He arrived on time, was very polite. He explained in detail what the problems with the AC are and fixed them in no time. He also went over the membership advantages and we signed up. I highly recommend Julian!

Julian did an amazing job. In comparison to other technicians that have to come out to address the same issue, he went above and beyond to make sure the job was done right. Well done Julian. I really appreciate your work ethic.

Justin the technician who serviced our AC unit today was very helpful and courteous. He took the time to explain everything from what the issues were, and possible causes and what was needed to correct the issues.
After the repairs were complete, he took the time to explain preventative alternatives to help alleviate future repairs.

Thank You

Jvonca came to our home to do a routine maintenance check on our A/C unit. He was courteous and very sweet. He even placed protective covers on his feet before entering our home! He was open and upfront about his suggestion to replace the battery component that had a very low reading (before it ran out during the most inconvenient time and we’d have to call him back)! We ended up replacing the part and you could hear an immediate difference when the unit kicked in. Everything went seem-lessly and I’d highly recommend Jvonca and Super ABC for your air/heating needs.

Outstanding job outlining the current A/C functionality and suggestions on some next steps to prolong the life of our units. We’ve had ABC as our go to provider for a few years and couldn’t be happier. Justin took a notch higher and provided the most thorough and informative diagnostic to date. Great job!

ABC Plumbing Air Heat continues to provide exceptional service. Service Tech Justin did an after normal business hours maintenance and repair to my AC system restoring my AC system to normal operation. He had to work past dark to trouble shoot and repair my condenser on condominium roof.

I was looking for a new company to fix my issue with my heat pump. I decided on ABC due to their reviews with the BBB and google. Everything from scheduling to the repair went very smoothly.
Justin showed up preceded by an email with an identifying email, nice touch.
Justin is a very capable technician with a good attitude. He had my system up in a very short amount of time. It's easy to see that he has pride in his work.
We will be using ABC going forward.

Justin came out to fix our Air conditioner.
We had been out for 24 hours. He was here promptly to take care of us. He was kind, professional, and very helpful.. We were comfortable with him in our home, and he was so diligent on making sure everything was working well before he left.
I would definitely recommend him..

Robert with ABC did a great job repairing our AC unit. He was knowledgeable, professional and efficient. Well done.

I scheduled an A/C maintenance appointment, but the technician only performed a diagnostic and did not complete the whole system maintenance or cleaning, the filter was not changed either. Before leaving, he stated that my A/C system would be down in two weeks to one month……
The service summary later stated, “customer use us diagnostic and cleaning,”
Which is inaccurate.
This was a complete mismatch between the service I booked and what I received, with poor communication and misleading documentation.

The company is professional but I’ve had an issue with communication and an issue with ridiculous estimates.

Recommendations- I mentioned the toilet runs on occasion (but not problematic) and the plumber recommended 2 extreme options, 1) replace the entire toilet or 2) rebuild the interior for $800+….. I asked if they had considered replacing the flapper, a $15 part that I’ve replaced on my own numerous times. The plumber confirmed it would likely solve the problem but that he couldn’t help since that service isn’t offered by ABC. They did something similar with my AC last month. The drain line clogged and they refused to simply vacuum it out, they wanted $200+ for a full service.

Communication- Their AI answered the phone and scheduled my appointment. It said it would take notes about my request and send me a confirmation email. The email never came so I contact their customer service rep to make sure their tech was i formed about entry instructions and the issue at hand. Neither the AI or the human passed along my notes.

Technician Julio Roche was able to answer all of the questions regarding the job ( AC MAINTENANCE SERVICE)and he was very helpful and taking the time to explain something we need to taking care in the future.
Today Chris and Abe, caming to work and HVAC duct& vent cleaning and they did a great job, they taking their time to do the work and with this big machine the vent are like new but the best thing is all the dust where out front the duct. I really appreciate the good job this guys did.

If I could give negative stars I would!
We called for a very minor plumbing issue. They basically sent salesmen out as a “technician” to quote us almost $600 for the repair but then spent almost two hours putting together quotes for some other services and said he could do the $600 repair “for free” if we choose to install other items which cost thousands of dollars. We said we just wanted the repair we called for and we were told he would have to have the “technician” dispatched because he didn’t do the repairs himself. Not once did he mention he was solely there to sell us things, and that he in fact was not the person there to repair the issue we called about! We called the company to discuss the frustration and requested our “service call fee” refunded and we were told no because we were given a quote by the “technician.” The “customer service” person had no care at all about our situation and sounded like she was just reading from some script. I asked for a manager and was told the turn around for a manager to contact me back was 24-48 hours. We use to love Super heat and air but they have taken a turn for the worse.
I would advise to stay clear of this company as they over charge now and just try to sell you things you don’t need. Not to mention they are not transparent!

This company has been terrible from the start. I decided to put a whole house water filtration system in back in March 2025. They were supposed to show up on a Monday and never showed and never called. When I called them they told me they were missing a part and it would be there the next day and they would install the next day. Guess what - they didn’t show the next day. When I called and asked why I was told I didn’t have an appointment. They apologized and said they were switching systems cause ABC bought Super or the other way around. Finally I canceled because after sitting home from work for 2 days and with what a system costs it wasn’t worth it to me, especially since the manager insultingly offered me $100 off to continue with the system install. A few months after 2 very nice technicians showed up to do routine maintenance on my AC and we chatted about the experience and they made some calls and after I was offered an apology promotion I decided to do the install on the water filtration again. They actually showed up and installed it but when they left and I started to run water and flush toilets the water was black (mind you this was after they had flushed everything). I called and kept getting an automated voicemail and could not get in touch with anyone. I remembered I had the technicians cell and thankfully he answered and came back - problem solved. Fast forward they were supposed to come today to change the filter on the system. Surprise - no one showed. I called twice and was told by Stephanie (rudely I might add) that I never confirmed my appointment YET I spoke to the technician on his cell phone when he told me he was on his way and I have 2 different text confirmations showing I confirmed my appointment yesterday AND today. I asked to speak to a manager and was told it would need to be escalate and and I could expect a call in 48 hours. This is customer service at it’s WORST.