HVAC reviews in Winter Garden, Florida
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I had a great experience with Michael P. He was professional, very attentive to all my questions. He explained everything clearly, and worked efficiently. Young guy has a bright future, highly recommend!
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Christian V was very professional, knowledgeable & helpful. He did an excellent job explaining the summary of the services completed & recommendations to keep my unit in good condition.
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Marky was amazing! The techs are always professional and efficient. I continue to have Armstrong service my appliances because I can always count on their punctuality, professionalism and service.
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Michael Pereira was an excellent technician—very knowledgeable and thorough. He performed the maintenance on the AC unit with great attention to detail, cleaned the pipes, and provided helpful recommendations to keep the unit running efficiently. Excellent service!
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Anthony and Isaiah were friendly, courteous and informative. Very professional men who made sure to clean up after themselves and explain any issues with our AC system. This was our first experience with Armstrong and we immediately signed up for their maintenance plan. I hope to see these two again (my dog really liked them too)
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Justin was an amazing technician!
He went above and beyond to clean our clogged pipes, installed UV light and clean everything so good.
I would highly recommend this company for their service. -
Another great maintenance service by Armstrong. Christian V. was very thorough and provided detailed explanation of recommendations. He covered his shoes when transitioning from outside to inside and was courteous the entire appointment.
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Christian V worked with us to give us a great bi-weekly maintenance inspection. He was super thorough & informative & I feel confident going forward with our choice to opt in with the service & products Armstrong offers. Thank you Christian, V
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Omar Sabillion serviced my AC unit today, and I couldn’t be more impressed. He was both professional and personable—efficient in his work and thoughtful in his approach. From bringing shoe coverings to walking me through each step of the process, Omar made sure I felt informed and completely comfortable having him in my home.
I’ve been using Armstrong since I purchased my house, and I’m genuinely glad I found them. Their maintenance program is not only affordable but absolutely worth it. Great service, great people—highly recommend. -
Isaiah & Amirion came out and did an amazing job. They stuck around and answered all my questions and even looked into another issue I was experiencing. Never felt rushed, explained everything in great detail & made it feel like they were genuinely here to help and cared about what they were doing. Unlike some people I've dealt with before. If you're lucky enough to get these 2 I can assure you the work will be top tier.
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They came at the beginning of January, supposedly having fixed the problem, and in less than a month I had the same issue. To avoid it being considered the same problem and to charge double, they said the technician who came the first time told me he needed more time to investigate further, and supposedly I refused (I spoke with the technician on speakerphone with my wife next to me, and that wasn't the conversation). I don't recommend this company.
Update of my Review: Today I received a call from Pedro in customer service. He was very kind and understanding, took the time to listen to my concern, and fully understood it. He issued a refund for the first visit, which is exactly what I was hoping to have resolved. Thank you, Pedro. -
Service was on point. Christian Valentin was great. He got here right on time and was very personable and professional. He did a thorough inspection and gave us tips on how to maintain our unit.
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Excellent work, attention to details. Our unit was serviced by Isaiah who was excellent, he balanced our system and explained everything in detail as the work was done. Highly recommended Armstrong air and electric and especially Isaiah who did a great job with our home.
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Justin was communicative and very thorough with the maintenance of our units. He arrived on time and was able to complete the maintenance plus a couple of recommended item the same day. He cleaned everything up after and was very respectful of cost and time.
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Exceptional experience with Armstrong. I worked with Fernando who was friendly, communicative and very responsive when I had to keep changing appointment days. Highly recommended.
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Excellent technical and customer service by Hazael. He definitely exceeded my expectations by taking the time to describe to me everything that he was doing and everything that I needed to do to maintain my HVAC system properly. He even checked all the settings on my thermostat to make sure they were optimized. I didn’t feel like he was just in a rush to get finished and get out of here—he really took the time to answer all of my questions which is unusual nowadays. And this was at the end of his day (6 pm)! I would highly recommend Armstrong’s services and I will be keeping them on speed dial If I ever need repairs or installation services.
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I contacted Armstrong via email when my heat pump/AC unit seemed unable to maintain the heat temp setting during the hard freeze on 02/01/2026. Armstrong followed up with a phone call within two hours and sent a tech out an hour or two after that. Same day! The tech, Edinsson, evaluated things promptly and determined a ball valve had likely stuck. He advised how to self-correct a similar issue in the future if necessary. Great response time! Great service! Satisfied customer.
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Just wanted to take the time to recognize the amazing work that Hazael Rodriguez did in our house. From the initial interaction he was very informative, professional and very knowledgeable. He was able to take care of the issue we had and offered ways to help prevent it in the future. Because of the phenomenal work Hazael did, we trust his expertise and took his advise to purchase an annual maintenance plan!
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During the fl. Freeze I heard a strange noise from the condenser. Armstrong sent out Hazael to check things out. I can tell you , the next day appointment is very unheard of in the state of fl. And was very appreciated . Hazael was very friendly and knowledgeable. He insured me that everything was working fine and that the noise was from switching the unit to heat mode. What a relief! I truly believe that Hazael is a valuable employee and will only enhance the Armstrong air & electric name.
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Justin did an excellent job servicing my AC. He was punctual, professional, and clearly very knowledgeable about what he was doing. He quickly diagnosed the issue, explained everything in a clear and honest way, and completed the repair efficiently. The system is now running perfectly. I highly recommend Justin to anyone looking for reliable and high-quality HVAC service.
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Christian V. did my A/C maintenance today and was incredibly polite, professional, and extremely thorough. He took extra time with diagnostics and went over additional options to consider, which was really appreciated. The whole appointment felt unhurried and stress-free. I hope to work with Christian again in the future. Thank you so much!