Constraction reviews in Atlanta, Georgia

David and Liz Castaldini are very pleased with the exceptional renovation done in our home. Israel and Eric are excellent craftsmen and left our rooms looking better than they did before the flooding. The floor installation looks flawless and beautiful. These men were courteous, on time and accommodated our needs. We enjoyed having them in our home.

Carl was knowledgeable, compassionate and friendly. He seemed to understand what we were going through. Once the insurance came through, he was on the job. He explained everything so we could understand the procedures. He brought the job through before he promised. What else could we ask for? Thank you ServPro. We will use you again and recommend you.

Black mold removal. I would like to give a shout out to Tiffanie B, Diego L and Diego G for the outstanding, courteous, and respectful service. They were very friendly and polite. I would highly recommend this team.

Austin and his team from ServPro did a great job! They were sent by my insurance adjuster and I couldn’t have picked a better team if I’d tried. Total professionals.

Jacob K and Chris P are an awesome team! My family room in my basement was completely flooded from an upstairs bathroom valve explosion and the water was running all day. The very polite young men showed up on time the next morning and went to work. Jacob K and Chris P worked hard and smart all day long, turning a bad situation into a peace of mind for myself and my husband! Jacob and Chris kept me up to date during the whole demo and clean up and when they were done told me what to expect next. Choosing ServPro the next time you have a water emergency is a “no brainer” and Thank you so much Jacob and Chris P for your professional and kind service.

Brian Foster and Diego were the Technicians sent out for the emergency mitigation at midnight and they were awesome. Super helpful, great communication and very professional.

Requested an estimate on Water Damage. I called today. The guys ( Jermaire and Devin)were here within one hour. Very professional, explained what they were doing and the process to complete the job if I decided to use there services. Detailed oriented and knowledgeable of what I needed.

Brian and Adam came out Saturday morning and did an excellent job getting us right sided and having water damage in our house. They were professional, thorough, and detailed. Thank you.

Tyler was of great help in my time of need due to water damage; Ethan as well. I’ve used this company twice now and they are guaranteed providing the most immediate and professional services. I highly recommend.

I had horrible water damage and the Servpro team was so prompt, informative and helpful. I’m going to miss some of who all helped but Josh, Jesus, Ethan, Doug and Caleb are some that I remember who were instrumental in such a big project. Josh and Jesus even came late in the evening and didn’t finish until 11pm. If you’re looking for people who care and are reliable these are the folks to choose. Very grateful and appreciative.

Carl Facchini did an outstanding job managing our recent ServPro service for water damage. He was professional, responsive, and thorough throughout the process, ensuring every detail was handled efficiently and with care. His dedication and attention to detail made a stressful situation much easier to navigate. His supervision of the multiple teams who serviced our property was remarkable. We truly appreciate his excellent work and commitment to quality service.

SERVPRO of South Atlanta does what you’d expect from a restoration company — quick response when disaster hits, experienced technicians, and the ability to handle things like water, fire, and mold cleanup. They’re part of a well-known national network with 24/7 availability and trained crews ready to jump in when you’re in a tough spot.

That said, experiences seem to be a bit mixed. Some customers praise professional response times and efficient restoration work that helped them get back on their feet quickly. Others (based on broader SERVPRO franchise feedback) mention issues like communication hiccups, pricing surprises, and inconsistent follow-through once work begins — common themes across the wider brand but worth noting.

Service quality can depend heavily on the team you get and how complex your claim or insurance interaction is, so expect solid technical work, but be prepared to stay engaged and ask questions. Overall, a fair 3-star experience: reliable in many situations but not flawless.

Brian and Zach from Servpro were absolutely outstanding. From the moment they arrived, they were professional, patient, and incredibly thorough.

Brian was extremely knowledgeable and took the time to carefully assess every bit of our water damage. We had major water damage on multiple floors and he spent the time walking through every inch of where the water went and really held our hand through the entire process which helped put us at ease during a stressful situation!

We’re so grateful for both of their attention to detail and exceptional service. Highly recommend Brian, Zach, and the Servpro team!

Absolutely EVERYTHING was perfect in the ServPro reconstruction project in bathrooms, hardwood floor repair, basement total renovation… ALL went SO well AND in “record” time!!! Thanks to Carl Facchini, Sr. Construction Manager, to the great work of Raul Rodrigues , Wilber and others. Yes! I am pleased! Mary Ann Fischer

Mr Jermaine and Mr Adam M were very Professional, Knowledgeable, and Polite. They greeted me at my door with a hand shake and gave there names and stated the Company name (ServPro)which was also on their shirt. I direct them to the problem and they went from there. Mr Jermaine explained step by step with Mr Adam M assisting him what he was doing and what need to be done. They were so Knowledgeable about their equipments and explained what each one did because I ask them how did it work. There was no Nasty Attitude and was Glade to explain it. We need more Professional Workers like that!
Thank you so much and continue to do A Great job!🙏😀👍

He came and installed my carpet. He was quick, on time, friendly and thorough. I would definitely recommend him and/or use his services again.

I found this company online and decided to give it a chance, I'm so glad i did!! He came exactly when he said he was and did a great job! He was very fast as well! Will definitely use them again thanks!!

Did an amazing job on my carpets! Removed old pet stains that I thought would never come out and my place smells great. Showed up on time, was super efficient, and carpets look brand new

Great customer service. Friendly and very flexible with dates and times. Explained over the phone all things that I would need to know prior to arrival, met all expectations when they cleaned my carpet. Will use them again!

The best carpet service. Came on time and immediately started work. My carpet looks great. The prices are unbeatable. Highly Recommended they will not disappoint.

WH is a very professional and reputable company.very knowledgeable about Carpet and Flooring sales and installations. I highly recommend their services

I can't say enough good things about this company. The service was extremely professional from start to finish and they got the job done in record time. This is now my go-to flooring company!