Constraction reviews in Atlanta, Georgia

Good people. They told me the truth from the start. Unlike Remediation Group, who misrepresented to my cousin.

Robert and his team were very thorough getting our water damage dried up asap and didn't bat an eye at the amount of work it took to get the flooring taken up. They were professional and friendly and made every effort to make sure our questions were answered and we were satisfied.

Robert was an absolute professional and did an amazing job. Very thorough and detailed.

I cannot speak highly enough about the Recon Team at ServPro. This is going to be a long review. But the TLDR: if you want to experience working with a team that works with you through a difficult time in your life, patiently and kindly, through everything instead of against you these are the right people to hire.

In February of last year we had a leak under our kitchen sink that caused our entire lower kitchen to be ripped out and our entire downstairs floors to be replaced. After mitigation, I interviewed 5 different reconstruction companies including the one recommended by our insurance company. Out of all 5 companies, ServPro, and specifically Terry, was the only company that worked hand in hand with me through the entire process of writing an estimate and getting our insurance to approve the cost of reconstruction. We had not even hired them yet but Terry worked tirelessly without any complaints to make sure our very unreasonable adjuster gave us the money we needed to complete our reconstruction. Terry was completely transparent through the whole process and made sure we understood everything that was going on. The other 4 highly rated companies refused to either even show us the estimate they wrote until we hired them, or refused to even write an estimate until we hired them. The contrast in experiences was wild. Naturally we hired ServPro solely based on our experience with Terry and his willingness to work with us.

Our experience after that was consistent with what happened before we hired them. Terry and then Chris, our project manager, worked with us through everything. Along the way, a 2 month project turned into 7 months due to unforeseen hiccups, but never once did we feel like we were fighting with ServPro to get what we needed. Terry and Chris were always on our side and if a mistake was made by their subs, or if their subs did not do the work per our standard they always made sure to correct it and do it right, at no additional expense to us.

Fast forward 1 year and we called them back to fix some minor things that needed fixing before our 1 year warranty expired, and even that was such a pleasant experience. Chris no longer worked there so we got assigned a new project manager Taylor who was also extremely friendly and kind. We ran into some hiccups with the first subs that were hired at no fault of anybody in particular, but Taylor immediately understood our gripes and assured us he was going to remedy the situation and was sending new subs. Due to scheduling issues our project manager was changed again to TC who was also wonderful. He came with the subs and stayed the entire time they were working to make sure they did the work correctly. Just like our first experience, we ran into some hiccups and a 1/1.5 day project stretched into 1 month, but again, at no point did I feel like we were working against each other, they understood all our issues and made sure that we were perfectly happy at the end.

In the end, despite things taking longer than planned, the feeling of working together to make things right in our house, and care and compassion that every person at Servpro has showed to us through our entire experience was invaluable during a very difficult time of our lives when everything was turned upside down. Hopefully we don’t need to, but I would not hesitate to hire them again if we ever go through another disaster in our home.

After a house fire, ServPro responded quickly, fully, efficiently with teams of expert and friendly staff to assess the damage, move everything out, and prepare for restoration. Excellent work.

ServPro is the best Co. they did a great job taking care of my water leaks due to a tree limb jabbing into my roof. Each person take came was very professional and kind. I highly recommend them!

The contents team managed by Nina was excellent. Very responsive, accessible and reliable. Always asked and double-checked with me every step.of the way. Highly recommended.

Hunter has been fantastic. He has kept me informed everyday through the process and has even cleaned the sewage caused by his temp workers. I would recommend him to anyone in my situation.

Thanks Servpro for stepping in and making a very difficult situation work as smoothly and painlessly as it could. Pat and his mitigation team were quick to respond and thorough. Justin and his team were on it from beginning to end. Totally transparent, available for any questions or concerns, courteous and respectful of me and my home. I would definitely recommend this team.

Robert came to our home and made us very comfortable with the process. He took multiple readings and answered all our questions. We were happy with the results.

Not great. Mitigation was fine but restoration was not; 6 month process to replace 2 rooms of flooring (~800sqft) - delayed due to Servpro not having an available team, not showing up to scheduled appointments, and losing documents when our project manager was replaced (happened monthly it seemed)

Quoted $25,000 in moving fees alone. Servpro is fine for demo but stay away for remediation! Too much internal turnover

We had two different crews on two different nights and they were both top notch. Both cruises were late into the night. They were Very knowledgeable about what they were doing. The best part was their kindness and empathy about what we were dealing with and explained every step of the process.

Had a leak in our ceiling and Servpro came to do the repairs. Robert was very friendly, knowledgeable and patient with answering all my questions. I also appreciate that Robert and his partner made minimal cuts into my ceiling while providing maximum results/effectiveness.

Highly recommend Servpro. Team came out maybe 2 hours after the initial call. Everyone I interacted with was super helpful and nice. Services were handled with expertise and efficiency. Kudos to the team assigned to me, Robert and Vincente…just a great review-worthy experience overall.

We had significant flooding on a Sunday and reached out to Wayne Wheeler with Servpro. Immediately coordinated his crew to come out and get water out of the floors in several parts of our building. Had his crew come out daily to check on equipment. Wayne stayed on top of everything. Made recommendations daily to ensure we were taken care. We had vip visitors on site and Wayne kept everything as tidy as possible while equipment was in place. We have used Servpro in the past and were taken care of but Wayne really went above and beyond getting us sorted out. Highly recommend giving them a call if you have issues. Couldn’t be happier with my experience.

5/5!! Will not only be recommending them to family and friends moving forward, I’ll definitely be giving them a call for any future tile restoration needs.

I was looking to get the caulking and grout in my bathroom shower and flooring redone, and must have called over 10 different contractors and companies who told me they could only do parts of the project and/or were pretty vague about the pricing/work they would do in there - even after I sent multiple photos of the problem areas and shower overall.

Thankfully I found D’Sapone simply reading reviews and looking at their before + after shots and immediately reached out to them with all my details and photos of the bathroom, and they came back to me within 48 hours with a detailed, line itemized estimate that captured all the work and allowed me to approve the estimate to get the work scheduled literally within a few days. Our technician Tyler was super communicative from the start and so efficient and detailed in his skill! Very friendly and explained all the work he was doing and how we could continue to maintain the finished product.

I cannot recommend them enough or share just how pleased I am with my experience working with D’Sapone (and I never write this long of reviews!).

Spamming businesses with advertisements isn't appropriate.

Kelvin and his team took great care of my business, I highly recommend them and appreciate their level of service. Thank you!

Hired them to do a grind and seal on my basement concrete flooring and it turned out great. Showed up on time and finished the job in a timely manner. Wouldn't hesitate to hire them again!

Installed hardwood floors on stairs and upstairs areas. They were on time and professional. The owner always communicates and his team is very hard working. Will definitely hire them in the future!

Thank you!

These guys were great. I have a beautiful garage epoxy floor. Scheduling was easy and they were there as promised. They also resurfaced a concrete floor and repaired some damage. Long story as to how this all became necessary but they certainly stepped up to the plate to help us. Highly recommend.