Home Services reviews in Atlanta, Georgia

I came across this service at random, and to be frank last minute. As soon as I called the representative I spoke with was patient, friendly and thorough. She walked me through all services and helped me navigate all that would be best for me without being pushy! Upon arrival, Shalonda got straight to work! I have a industrial loft with mid high beams, I could eat off of them after she got done! The attention to detail she had made me feel beyond comfortable and left me questioning if I’m as clean as I thought I was! Not only did Shalonda come with a positive attitude and prepared, she went above and beyond. I absolutely loved the service I received! I loved the energy and immediate follow up after her departure! For the amount of services I opted for, I feel the price was generous! I absolutely recommend this company, Shalonda, and will return! Since I’m the first to leave a review, you guys make sure to tell them Jazmine sent you! I cannot wait to book again, the name suits the service and will now become apart of my self care routine! Thank you Eliteness!!!

Such a great quality cleaning service to utilize. And we love their pricing. We were very impressed and appreciative of their services. It was nice to be able to focus on our move and to not stress about the cleaning check out process with our landlord. We can't thank them enough for working with us to coordinate an evening time for services.

Avoid at all costs. We contracted with this company for a home 'Move out' cleaning service. First issue was that they took full payment one week before the service was even due, even though they told us that payment would not be taken until services were completed and signed off by us. On the day, only one lady arrived when there was supposed to be two, she told us the other cleaner did not show up and she would be on her own. Not her fault at all but she was left with an entire 4 bedroom house to clean all by herself because the company did not send help. When the cleaning was finished we went in to inspect the house, it was closing with the new owners the next day, and the house was not cleaned well at all. We called the company several times and all they would do is offer a re-clean, we kept explaining that the next day the house was being transferred and there is not time to have a re-clean completed. They offered zero back other than a re-clean (which of course was useless). They refused to refund any money even though we paid for two cleaners and were sent one. Please do your research and do not use this company and please do not get caught out like we did with a sham service and zero after care. See attached pictures for clarity.

Hands down the BEST CLEANING SERVICE!!! I was blown away with how communicative they were even before the day the cleaning was. They worked with me even when I had to switch the location of my service. Once my cleaning lady Felicia arrived, my expectations were far surpassed! She was so kind and efficient! She took great and detailed care of every corner of our place! I cannot wait to work with this company again in the future, they are hands down the BEST IN BUSINESS!!!!

I book for a deep clean on a Tuesday evening and was told the "cleaners" would be there in Thursday and my reservation time was 10am-12pm. At 10:30am Thursday morning I called because no one was there, I was then told the CLEANERS would be there BETWEEN 10am and 12pm, which is a big difference than implying the would finish during that time. About 11am the ONE CLEANING GIRL SHOWED UP. My condo is 1730sqft and three floors, 3bed/3 bathrooms, 3 Walk in closets.. the young lady arrived, I showed her around. Nothing in my home is extremely dirty but I've had three surgeries in the last year and one roommate was moving out with another one in. I had already cleaned in the microwave, stove, bathtubs before I decided to hire a cleaning service.. I knew one girl was not going to be enough... Which she explained if she brought someone else with her, she woul lose money, as she was a contractor that owned her own company and actually loses money working for this company. Most of the items listed on the check list were not done, the baseboard were cleaned ONLY IN ONE BEDROOM, DID NOT TOUCHED IN TWO, NOR THE HALLWAYS, FRIDGE NOT TOUCHED , KITCHEN SHE WIPED DOWN ONE WALL, NO CABINETS, THE BATHROOMS SHE RINSED THE TUBS I CLEANED, DID NOT CLEAN BUT 1/3 BATHROOM MIRRORS, only vacuum 1/3 bedroom throw rugs, wiped 1/4 tables in living room, used my vacuum as hers was broken on maybe 12 inch spot in my living room out of a 12ft x 12 ft beige carpet... The bedroom dirt was swept into air vents on the floor. I have four cats, which they knew when pricing me.. the beds sheets I left on bed were put up instead on on the bed. Dust bunnies think on fans, baseboards, hallways, tables, mirror spot, basically the home was wiped down if that much. I felt so bad because I thought she was working he hard but when out of sight nothing was done and I tipped her in $60 in cash because she told me how the main company keeps almost every thing paid. I left a kind review, and didn't list all this but I called the company first thing Friday morning. They called me back and said I qualify for a re-clean. My roommate was moving in Saturday and we had workers installing a new water heater, I told them I didn't want a re-clean I wanted my money back. The money was already on hold and out oh my account the moment I scheduled them. The day my home was clean the money technically was taken out on Wednesday, Thursday, Friday and Saturday morning the money was it was back in my account and I was traveling on Sunday. Monday morning comes around and I'm overdrawn over $330 . The took the fees back out three days later they were released. My home was only half wiped down and now I'm overdrawn ! Don't use this company. Save your money.

Update they deleted their reply stating they gave me a refund, yes you did, then fraudulently take money from me a second time. Blamed me for work they didn't do! Wow!

My living room carpet had stubborn stains built up over time. They arrived on time and worked carefully on each stain. The carpet looks much brighter now. The job was completed efficiently.

Heavy foot traffic had flattened the carper fibers and created uneven texture across the surface and it was treated with proper cleaning and lifting techniques which restored softness and improved overall comfort.

The edges of the carpet were given a bit of extra attention as there was a lot of dirt accumulated there and were cleaned well, to give a clean uniform appearance.

Their technicians worked efficiently without rushing, ensuring deep cleaning results that truly enhanced the condition of our flooring.

The cleaning process noticeably improved indoor freshness, as old odors and dust buildup were effectively removed from multiple rooms.

They installed new ceiling lighting while also repairing bathroom pipes, making the entire home more comfortable and functional.

Our washing machine was leaking water during every cycle, but they repaired the internal hose system carefully and made sure everything was working smoothly again.

We scheduled a deep carpet cleaning service after years of heavy foot traffic, and the difference was impressive because stains, dust, and dullness were removed while restoring a much fresher appearance.

We noticed an immediate difference in cleanliness and freshness after their service, as both upholstery and carpets looked significantly improved.

We recently booked their carpet and upholstery cleaning service after noticing deep stains on our sofa and carpets, and the results were excellent. Everything looked fresh, clean, and noticeably restored after their professional deep cleaning.

The team explained everything clearly before starting and completed the job without any delays or issues.

Genest Carpet Cleaning did an amazing job. The staff were courteous, skilled, and cleaned every corner thoroughly.

They made the carpets look clean and feel much softer underfoot. I appreciated their careful approach and quick work. The results were noticeable right away.

They handled the job with professionalism and care, making sure all stains and dirt were addressed. My carpets dried quickly and looked significantly better afterward.

Their cleaning brought a fresh look back to my carpets. They treated the stains thoroughly and didn’t rush the job. Everything looked brighter when they were done.

The technicians were friendly and worked with real attention to detail. They tackled the dirtiest areas first and did a great job overall. The carpets looked refreshed and revived.