Home Services reviews in Austell, Georgia

Outstanding service, very professional and cleaned up the area where they were staging the service.
Well pleased with the service/job completed on our property.

The guys did an excellent job on the tree removal in our backyard and have more jobs for them to come back. Highly recommend Castor Tree Services

I would not recommend Castor Tree Service & Landscaping based on my recent experience.

When I first hired them for tree removal, I was very satisfied with the results. However, I didn’t anticipate the yard would be left in such rough shape which wasn’t a major issue at the time. Because I was planning a graduation party, I decided to reach back out and have them lay sod to restore the lawn. Unfortunately, this is where things went downhill.

What I was quoted did not match the work that was performed. I specifically told them where I wanted the sod to stop, and they gave me a price based on that. When the crew arrived, the sod was laid in a completely different area and did not match the instructions I gave. Despite the discrepancy, I was charged the full quoted price.

I strongly suggest that if you choose to work with this company (I wouldn't), get everything in writing. I believe the person who handles quotes and coordination (Alex) speaks with many customers and may not remember the details of your agreement. This led to a frustrating experience and a finished product that did not reflect what I asked for or paid for.

Because of this, I would not use their services again and I’m not comfortable recommending them to anyone even though multiple people have asked about the tree removal and landscaping work. In my opinion, the company did not operate in good faith when it came to honoring the agreed-upon scope of work.

I needed trees removed from the backyard due to sewer line clogging. I was so busy with work and other home repairs my mother found them for me. Douglas came out the next day, gave me a fair quote compared to two other companies. He said his team would be out that next morning and they came out right on time. The job was well done, professional, and I could not be happier with the level of customer service.

The next day, I found out at 4 PM, I needed trees cut down before 8 AM the next day so the plumber could dig and put in new pipe. Douglas came out immediately, his crew was there and had the job down before sun down and they didn’t hit me over the head with outrageous pricing! Thank God. Reliability is very hard to come by in this world, but Castor tree service went above and beyond. They are A1 and truly deserve your business. Thank you so much to Douglas and his crew. God bless.

Service was very pleading and very happy customer. Blessings after reading current I called and business was great. I would diffunity recommend these guys Castor Tree Service

We contacted Castor after a neighbor referred us to them. An oak tree in our yard (100+ ft tall) had developed a fungus and needed to be removed. The entire process was very professional. Because Douglas was so knowledgeable during the consultation, we signed the agreement. The day of the tree removal, a highly skilled crew arrived to complete the work. They cleaned up our yard from the excess branches and hauled out the tree. They replaced the pine straw in the landscape too. I will recommend them to anyone who needs this type of work.

2024 Storm clean up Conyers Georgia. Alex and Douglass and the entire crew were excellent. Professional, polite, on time, clean up. All excellent. Great price. Great people. Give them a call.

I’m really happy with the service. They are really great team. We will definitely recommend this crew to anybody that we know if you need a tree service this a good company best service and good price

These guys were great and gave very fair pricing and followed up with great communication and service. I will definitely be using them again when it’s time to start in the backyard

They came here last week to trim one tree and remove another. They were affordable, on time, personable and did a great job. From set up to clean up, all was good. Dealing with Douglas and Alex was a delight, and I highly recommend them for any tree service.

Douglas was wonderful to work with - friendly, knowledgeable and an excellent communicator. The crew was highly skilled and professional, taking extra care to protect the surrounding plants and trees during extraction. They did a beautiful job cleaning up at the end. We are very pleased with the quality and value of Castor Tree Service and will use them again for our future needs.

Douglas is great! He’s super accommodating, super reliable always does what he says he’s going to do. I’ve been working with Douglas for years. A++

I used Castor Tree service they have great guys hard workers and skilled at what they do. They worked in close places I thought the limbs were going to hit my roof but the knew what they were doing. Would highly recommend them for any tree services

We used Castor several times and are very happy with their service. Very courteous, professional, work fast and clean after the completion. Highly recommend!

Douglas and his crew did an awesome job!!! Cut down 8 trees, some canopy limbs and did a fantastic job with removal and clean up. Very professional and quick to respond and get the job done.

Hurricane Helene hit the Augusta, Georgia area very hard, and our yard was not spared. Even though we were "blessed" to have no damage done to our house or property, a double-trunk tree in the front yard was split in half. The half closest to the house was left standing and leaning towards one of our upstairs bedrooms. We received a quote from another tree service that seemed reasonable but they never showed. My wife spoke to the owner of Castor as he was surveying the damage around our neighborhood and he gave us a much better rate than the first company. Castor Tree Services came in and removed the leaning trunk and put all of the debris by the road for FEMA to pick up. I cannot recommend Castor Tree Services any higher than 5 stars, or I would! Very professional and extremely kind people.

HIGHLY RECOMMENDED. God bless you for your service to us in SWFL during our time of crisis.

Castor Tree Service came to our rescue in the midst of post Ian cleanup.

I will forever be grateful for everything that they did in the midst of the disparity that is my community.

They came in and did a fantastic job for a VERY fair price. They also assisted me with removing a tree from my 97 year old neighbor’s roof (she had no insurance.)

We have tremendous need right now, and we are overwhelmed. Castor came down to help! Honest, professional, trustworthy … heros.

I met them in a time if need. If anyone else in SWFL needs assistance I highly recommend them. As for everyone else, this is a company you can count on… that coming from someone who came to them at my most vulnerable time.

These guys are absolutely awesome. The young man came to my house and very professional and waited for me. I got quoted super reasonable price. I said yes and he was like my guys will be here after lunch right on time they showed up I left them to do the work. I got back and was absolutely amazed. Everything and a Lil extra was completed. If you need a trim or complete cutting. They have price quality and amazing time you got to hire These guys.

We have used this company three times and every time they have done an outstanding job. They are fast, clean it all up, and affordable. I highly recommend and we will be using them again as we have more trees to cut down later.

Castor Tree Service team was extremely professional and did amazing work with trimming my very large trees. From the estimate to the finish job, I am very pleased. I highly recommend Castor Tree Service for your next tree and landscaping project.

I hired this company to cut down 11 big trees and grind all of the stumps and I am very pleased with the job that they did. Douglas was very professional and the price was reasonable. I would definitely use them again in the future.