Reviews of local pros in Austell, Georgia

Brett did a great job fixing our switches. We have multiple 2-way and 3-way switches and he quickly identified the issue and resolved them in an hour. He is also very passionate and knowledgeable about his job and educated me about the root causes of the problem. I definitely recommend Brett.

I’ve used Hammond Services for a few major projects at my house and they have always been professional, polite, and efficient. Caleb is no exception that that standard. Highly recommend Caleb and Hammond for any plumbing and Electrical needs!

January 28, 2026: Denise Good came out for my plumbing follow up this morning. She is fantastic and I would recommend her to anyone needing a service that’s plumbing-related. Denise has great communication skills and she helped me navigate a cost effective solution. She was prepared and had tools ready for my job.
In addition, she let me know her availability for a service that I would require when I make a decision. I appreciate her attention to detail and willingness to help me make the best decision for me and my budget.
Honestly, Denise is the reason why Hammond has great service because she is a valued employee to her customers and the attention she provides is excellent.

January 23, 2026: Johnathon with HAMMOND came out and completed my whole home service. He was very thorough and made sure to check every system including water/bathrooms, HVAC, safety systems including smoke detectors and electrical (heating and air). He provided suggestions for making sure toilets and sinks were working properly and left me with BIOclean that I could use periodically to ensure my pipes continued to function and work smoothly.
Johnathan was personable and communicative so that I would know how everything was working and what I could do to maintain it. I’m grateful for Johnathan and his help!

September 9, 2025: Deon with HAMMOND did a fantastic job today checking my AC system and changing my filter. It hadn’t been changed in a while so I knew it was probably dirty and it was. I made another appointment with Deon to come back in three months and have the fall check completed.. That’s how much confidence I have in Deon and his service.

I was able to observe Deon working with a younger team member who is still in high school, but training to become an electrician or service man. I noticed that Deon spoke highly of this young man and he had the confidence in him to have him carry out some minor services. It was an extremely positive experience. It goes to show that Hammond has faith in their employees and is growing the next generation of service men!

I’m extremely pleased with Hammond service and you will be too!!

Ben did a great job. He installed a light in my pantry and it’s fantastic. He used an LED light which is super bright. I’m grateful to Ben for doing this for me and Bonus! He cleaned when he finished the work. Thanks to Hammond and Ben!

Ben Vaughn is fantastic. He diagnosed my problem and had my garage working again in no time! I’m so pleased with his personable manner and the fact that he is busy, busy, busy!!, But made time to help me.
Electricians are in demand! You will do yourself a favor if you contact HAMMOND and ask for Ben Vaughn. Thank you to Hammond and Ben for getting the work done lickety-split!!!

Had a wonderful experience! Got the job done no matter what and did their best to accommodate any issues we ran into! The partner they brought was very sweet and helpful as well. Overall great experience and they will be the first people I call in the future.

Tyler did a wonderful job installing our new sink and faucet with care and precision. He was able to accommodate us for the installation on the same day we agreed upon the estimate. He was professional, kind and very knowledgeable, leaving everything in perfect order and even helped clean our stone counters of debris from the old sink, before the install of the new sink. He also thoroughly inspected our plumbing systems and provided good recommendations and estimates to replace our older water heaters at better prices than competitors. We will definitely use Hammond Services again!

Kasey was professional, efficient, honest, and respectful. She arrived and explained what she was doing today. When finished she gave me a summary and provided additional options that could help my air quality in my home. In addition to doing a great job, she was kind, caring, and considerate of my home and family. She waiting patiently, listened, and communicated with my (non-verbal) special needs daughter while she sang a song and signed a sentence to her. (sign language) It was a great way to start our day. She is welcome in my home anytime!

Amanda, came and quickly diagnosed the problem, explained everything to us and repaired our damaged pipes which stopped the water leak. She delivered excellent customer service and was very knowledgeable. We were very pleased with her service!

This company is amazing! Eric takes the time to explain his recommendations and listens and responds well to any questions. Jamie came by, after the electrical work was finished, and patched all the drywall. That was a pleasant surprise. He was very well mannered and a pleasure to chat with. If I could give more stars, I would!

Travis and Kevin were amazing! Both super professional and did very quality work. Travis explained everything step by step and was super communicative throughout the process of installing our new water heater. Will continue to use Hammond forever!

Michael Dixon was on task and efficient. He provided answers to all our questions and concerns. ...and when our insurance company wanted more details, he complied quickly. Thankful for his care!

Cody Shirah demonstrated his mastery of Rinnai tankless systems by purging an airlock from my system and reactivating the circulating pump. He was courteous and knowledgeable and represented Hammond very well.

Curtis was polite, knowledgeable and efficient in replacing a cutoff valve for my outdoor hose bib. He explained what he was going to do and after he was finished he reviewed what he did. An excellent effort.

Wayne Memmler did an outstanding job helping me make a decision on repair vs replace my 15 year old Carrier variable speed heat pump. He was very knowledgeable and has personal experience with both the Carrier produce I was using and Lennox products I was considering. We worked through the pro's and con's of each decision and decided on a system replacement with a Lennox variable speed heat pump. I am very pleased with the new install. Wayne is a true professional.

Elias Mays performed another successful job replacing our pressure control valve and main supply cut off valve. His thoroughness and knowledge were impressive and his management of the job was terrific!

From of Hammon Services came out to check my heating and overall household check. He told me what he was going to do and about how long it would take. I asked questions for my own benefit and he took the time to explain and show me. Very helpful.

Overall very knowledgeable tech Thy was very professional. His install looks tons better than the previous 20 year old instillation. I am also very pleased with the customer support Hammond services has on staff. Would recommend you to call them if you need any service they offer.

Sammy, Dawson, and several others did a great job with our HVAC replacement. We had some adjustment requests which they handled with a smile and we are very grateful. Thanks guys! We have been customers for a long time and Hammond has proved that it has been worth it. Thanks for handling our snakes that popped out of the can. LOL, the McCarthys

Ben is the kindest and most patient person I've met in a long time. He's been here so many times in the last few days that I feel like he's a friend instead of a servicer for Hammond. I'd give more than five stars if I could.

Mike was very informative, helpful and professional.
The only issue I have with the work performed is that I had a busted pipe behind an outside water spicket. Hammond charged over $240 for the replacement of the spicket and a separate $250+ for fixing the line behind it ! The total length of the waterline was approximately 6 inches , with a shut off valve ! Maybe $50 in material costs TOTAL !! Over $600 for this work , which was all one job and all connected, seemed ridiculous and gouging !! If I had not needed the busted water line fixed immediately I would have never paid so much for this small of a job ! Then they charged another $240 to unscrew and replace a water cut off on my washing machine line !!
$903 total !! RIP OFF !! I guess cold weather makes the prices go through the roof !!
Mike from Hammond did great work but I probably will never use them again since they are SO EXPENSIVE !!
I’m sure this review will not be posted for everyone to see , but , hopefully admin staff will see it since they sent the link and asked for my honesty in the reply !!
PLEASE shop around folks … Hammond is too expensive and if you can , wait , the same great work can be done much cheaper by someone else !!

I would recommend Hammond Services to anyone that need any kind or repair or install. Last month I got a new water heater installed due to old age and leaks at a great price. Service was excellent and very professional. I just also got a new A/C system at a great completive price a actually could afford. The install was excellent and craftsmanship It is a great name brand unit. I would always recommend them to anyone needing services they provide. I will always use Hammond Services.

Austin Miller was very pleasant, patient and efficient. He explained what the problem was and showed me how to fix it in the future. I had several questions for him, and he answered all of them with great patience. I very much appreciated his help.

Once again a great experience with Hammond. Travis, was great to work with through the water heater replacement. Throughly explained everything that needed to be done and performed the replacement as explained and quickly. Took the time to explain the aftercare and what to look for going forward.

Brett did a fabulous job!!! Very knowledgeable friendly. Wehad to wait in Georgia Power and he helped us walk through the process. He made what could have been a bad situation much easier to navigate. I would recommend Hammond to anyone that needs electrical or plumbing needs. We have used them for both.

As always, Hammond came through and got the job done quickly and efficiently. Ben Vaughan did a great job, resolved all the issues and even gave us advice on an issue that was asked about by the buyer's inspector. We really appreciate the ongoing relationship we have had with Hammond and hope to continue with their service for years to come.