Reviews of local pros in Austell, Georgia

I was very pleased with Caleb. Professional, friendly and got the job done. However, I wasn’t pleased with the initial scheduling. I called Monday to schedule an appointment. They gave me Wednesday approximately around 10 o’clock and it might be a little after. They would text me 30 minutes before they were on their way. Instead, I got a text message saying they have canceled my appointment and could not come out due to other customer emergencies. I had a pipe that was leaking water in my laundry room inside the wall. Very poor scheduling. Someone finally showed up Thursday around 11:00.
Caleb did a very nice job. 5 ⭐️ for him!

DJ along with Holden did an amazing repipe job. Even under difficult circumstances they were professional throughout the entire process. The house was left spotless which is always a bonus! I also appreciate Willie making upgrade recommendations. Hammond is top notch!

We are extremely pleased with Elias Mays from Hammond Services, we have been looking into upgrading our hot water heater for several weeks and after meeting with Elias we made the decision to have Hammond Services upgrade our existing hot water to an impressive 100 gallon on demand Essency system, a truely remarkable unit. Elias explained what would meet our needs and to our surprise once we said yes, he started installing our new system and within 4 hours completed the upgrade and taught us everything we needed to know. We are very pleased with the entire experience and glad to have been able to work with Hammond Services, Elias is an outstanding service tech!

Austin was great! He was very friendly and very informative throughout the whole process. Highly recommend!

We recently had to have all of the water pipes in our home replaced, which is not a small or easy job. From start to finish, Hammond Services was absolutely amazing.
The team was professional, knowledgeable, and respectful of our home. They explained everything clearly, showed up when they said they would, and worked efficiently while maintaining great attention to detail. What could have been an overwhelming and stressful situation felt manageable because of their expertise and calm, confident approach.
The work was done right, the area was left clean, and we felt genuinely taken care of throughout the entire process. It’s rare to find a company that combines skill, integrity, and excellent customer service so seamlessly.
We are beyond grateful and highly recommend Hammond Services to anyone needing plumbing work. They truly went above and beyond.
DJ, Kenny, Amanda, Manny, and Derrick were amazing and very professional.

Adam was amazing! I would highly recommend him, Brett and Hammond as a whole...they are truly masters of their craft and very personable!

Paul and Greg provided a great service

No one answers the phone even when closing time isn't for another 30 minutes.

The telephone sale's rep was rude and unhelpful please train your employees on how to be courteous.

Always had a great experience. They always have the parts needed

I’ve dealt with these people for 13 years and by far they are my favorite supplier to work with. They respond quickly and always make my day a little more fun when I walk in to pick up parts. 👍👍

I recently had my AC stop working , I reached out to Joe from East Star. He promptly diagnosed the problem, and was able to save my aging unit .
Thank you for quick response and fair price
Hopefully, I don’t need his help anytime soon .
But if my HVAC strikes again, I know who to call❄️❄️❄️🔥🔥🔥

I was having some issues with my Lennox Elite Hvac System. Joe quickly was able to assist me in a full rip and replace on this older unit. I was vary satisfied with his customer service and his prompt install.

Promp, courteous service and fair pricing.
Very professional. Definitely recommend.

Joe did a great job with our HVAC. Friendly, fast and fair price.

Very knowledgeable and professional technicians. Prompt service at a fair price; I would highly recommend this company for all your property Maintenance needs!
They have especially bailed me out on several occasions with my HVAC system needs!

They took care me super fast when my AC went out during the hottest part of summer. Came up with a solution that got us cool and was cost effective. Need a solid person to call when thing go wrong this is your guy!

Cannot say enough about Joseph and how reliable he has been. We run a commercial building with basically razor thin profit margins and so we needed someone who we trusted to be honest and never upsell us on something we may not need. He’s smart and logical and won’t rest until he’s pinpointed and solved the problem. Through the years we’ve installed several indoor and outdoor units at fair pricing because he has better access to some suppliers than others. He’s kept our tenants happy for almost six years now.

Darrel is the man. Got our A/C up in running in no time with a fair price and gave me some good tips. He was kind, professional, and knowledgable. Would recommend!

I think I finally found an HVAC CO I can trust. Very thorough and great communicator. Takes time to explain everything

On the hottest day in June Clint Peterson did a great job. He very professional & polite did not stop until he had my air blowing out cold air. Thank you so much. I highly recommend H&H