Reviews of local pros in Bainbridge, Georgia

Great experience with Matt and his team. Very professional, fair price, and did a terrific job! You couldn’t even tell that anyone had ever been there when they were done. Can’t say enough great about them!

The best in the southeast.

Very friendly staff

Good people and very knowledgeable

Great place for electric motor work

Great home town service.

Your place for Irrigation Mr D is great

These guys are always there when we need parts or belts in an emergency

The best place to get an electric motor fixed or replaced and the best place for irrigation parts

Fabulous food at fair pricing. Smoked chops are incredibly good.

Angel was absolutely the best. He is an excellent representative for Harrell King Heating and Air, and, the Maintanence Service gives me great confidence that my AC system is getting the best of care.

Keeps my equipment in good shape, comes in good be time, if I call. Very clean and professional at all times. They treat you like family. A big plus in my opinion. Thank you guys for caring and taking care of me ❤️

He gave me all the answers that I needed. He was really good. I will recommend him .

Alshey king came out on a Sunday to get my ac up and running. He was very professional, and walked me though what was wrong and what needed to be fix. All around one of the best companies ever.

This company had great reviews so I was very surprised and very disappointed with them. I called Friday,Saturday, and Sunday. I was assured on Sunday AM that a supervisor would return my call either Sunday or Monday. I did not receive a return call until Tuesday AM.
By then, I had found another company who did follow through.

Michael is a knowledgeable salesperson who was willing to work with us any way he could. Chris and Melvin were timely and professional installers. I highly recommend Harrell King to anybody that's in need of air conditioning repairs or replacement.

To begin with Harrell King was great, when they installed our new unit a little over 4 years ago. However, things have changed. Mostly new people some which, appear to know nothing and are rude. The first technician that came did not say a word to my wife or daughter although they both said good morning to him. He also, looked at the leak then said he would need to return to the shop for equipment. A short time later he came back and stated another technician would be out today because he couldnt do it. The second technician was great although he stated he couldnt do anything about the price when I voiced how I was displeased. We have been prefered service members for more than 4 years and as such we are suppose to receive benefits such as discounts, etc. This week our heat pump had a line leaking freon. Harrell King come out fixed the leak by saltering it (took about ten second salter). They charged as follows.

$29.00 service fee
$588.00 repair fee
$ 354.00 freon fee (10 lbs.)
_________
$971.00 Total

We was told that $270 was just for detecting the leak. Our leak was obvious and pointed out it did not have to be detected. I understand things have increased in cost but I believe the above is unjust and taken advantage of what was loyal customers.

IF THIS IS HOW HARRELL KING TREATS IT'S PREFERRED CUSTOMERS OR ANY CUSTOMERS ANY THIS MANNER I THINK WE WILL DO BUSINESS ELSEWHERE AND RECOMMEND ANYONE ELSE DO THE SAME.

I PLAN TO SPREAD THE WORD ABOUT THESE PRACTICES BY HARRELL KING OF BAINBRIDGE GA.

Dear Mr. Haire,
We are sorry to hear you are less than satisfied with the outcome of your recent repair. We strive to do everything possible to make our customers smile! A member of our management team is looking into this on your behalf and will be in touch with you soon to do whatever it takes to resolve the matter.

Again, we appreciate your business and look forward to resolving the matter.

Sincerely,

Mike Albritton
Sales Manager

In short, Harrell Kings answer to making the above unfair charge and service and charge right was to come out and service my unit today (12/10/19). By service, I mean clean and check the contact/relays, etc. The technician was nice enough but he did not take the heat pump apart and clean the inside. He only sprayed the outside and hosed it down the checked the electric components. For the inside no cleaning at all just checking the electric components.
This service was already paid for as part of our preferred customer plan which did a lot of good. As I said before and I'll say it again Harrell King does not treat loyal customers well. We are DONE!

NEVER HEARD ONE WORD FROM MIKE ALBRITTON!

They replaced my very old upstairs and downstairs units for me about 8 years ago. Young men are always nice and friendly but professional with biannual maintenance service visits. No issues or problems with units since installed.

Provided quality and professional service.
Knowledgeable about our unit and gave good advise about future a/c heater needs or repairs.
This gives you plenty of time to prepare financially if necessary.
I hope we keep him as our service agent.

Timothy Greene did an AWESOME job, very pleasant, very knowledgeable. It looked new again after his repairs & cleaning. And he was so good with our mouthy dogs. Thanks, Timothy and Harrell King!!

Ashley was very professional and down to earth with me.Enjoyed him in my home.Thanks Again.🙏😁👍 Frankie was awesome
I am.unhappy due to another problem he found. Aahleys visit was awesome. He got me some temp air.Thanks Ashley.🙏❤