Reviews of local pros in Bainbridge, Georgia

Excellent experience. He arrived on time, was professional, very knowledgeable about products, and I felt confident in his presentation to me. Super job, now only if I could afford the heating & air system. I think the quality is great, however it exceeds my allowance by at least $300.

I've called a few places in Bainbridge to get quotes. There was one that didn't show up at all, one that did show up while I was gone but I could see and hear on our cameras that he didn't even get out of his car, but tell me a price while he was still in his car and didn't get out. I called this company and they sent someone out the next day. He was very professional, explained everything in ways I could better understand, was very respectful, and gave us a reasonable price. I will recommend them to anyone and they will be the only ones I call next time.

Excellent customer service and responsiveness! Fixed the problem, were honest and up front about the issue and what my options were. Very tolerant of my pesky children asking tons of questions! Harrell King has always provided excellent service and I highly recommend them!

John, Angel and Johnny did a awesome job on my AC and Heat Installation. These guys was very knowledgeable and polite. They clean up good and left my home just as they find it. I'm so happy I choose Harrell King for my new Installation. Great job! Happy customer!

Cost was very competitive, salesman was eager to explain options and answer questions. Scheduling was quick and easy. The install team was super. They were very accommodating to my schedule, easy to work with and very well organized from start to finish. They even conducted a follow-up visit to insure my comfort and satisfaction with the new unit.
A very professional group of people. I am very pleased with the service and new system received. I highly recommend them.

Thanks,
Mark Smith

We had to have a new unit and all installed.the price was affordable and the work was efficient.we would recommend and will definitely use in to he future.thsnk you!!

My A/C had stopped working so I called. A technician was sent out right away. Turns out the breaker was off so easy fix!
However it was also time for a maintenance service and cleaning as well so that was tended to as well!
Thanks Harrel King Heating and Air Conditioning!
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This is an old post so I am adding an update:
My power was turned off due to some Georgia Power “repairs in my area” on Sunday March 22, 2025.
As a result I returned home on Sunday evening to my power being restored but my CH&A thermostat was flashing and inoperable.
I called and scheduled an evaluation of the problem and also for the scheduled maintenance of my unit for Friday March 28 due to my work schedule.
Kyle and Gene showed up in a timely manner this morning and were quick to establish that the thermostat was irreparably damaged. My thermostat has now been replaced and my scheduled maintenance completed. Bonus that my warranty was still intact!
I work in customer service and it is often a thankless job so I appreciate the opportunity to give credit where credit is due!
Kyle and Gene were personable, efficient and their attention to detail exceeded my expectations.
I am acquainted with Kyle from previous repair and maintenance visits and I am always impressed!
I just met Gene today and I am equally impressed! Hopefully he stays on at Harrell King.
Kyle and Gene are true assets to Harrell King Heating and Air Conditioning. Top notch customer service! Only 5 stars available so I’m adding my own!
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Thank you gentlemen!

My wife and I were very pleased with the service we received from Kyle. What was most impressive was the time he took to explain our questions and concerns in a manner we understood. Harrell King should be very proud of this young man - and we would have absolutely no problem in referring their business to our friends and concerned homeowners alike.

Angel Ruiz was very kind and courteous. My first impression was how professional he was. He kept me informed of the progress of the repair. This business in trustworthy and dependable and sends quality technicians. I will definitely use them again. Thank you Angel. You did a great job.

Harrell King AC provides personal, timely service. We recently had a new AC unit installed and they followed through with all of our concerns. We definitely recommend them for your AC needs.

Great experience with Harrell king
Service thursday 6/5
Cannot recall the guys name but very knowledgeable about his job covered all areas of
Maintenance performed. I will recommend Harrell king heat and air service to all my neighbors and
friends in fact I sent 2 referrals to them.

Super nice, very thorough and efficient. Took his time to check the unit. Answered all my questions and explained how everything works. 100!

I was not very happy about having to have my complete HVAC system replaced but after Mr. King and Chad came out yesterday and did the installation I am happy and very pleased. The process has been great. Each person that I have worked with, the product, the installation -- all have been beyond super. I could not have asked for a better experience and I'm just thankful to have AC again in this month of July. Thank you to the Harrell King family! 🌞

Always great, Gene helped me , above and beyond, making sure he checked system for now and future needs as well. The maintenance pack & 10 year warranty are worth every penny. Today Gene was punctual, experienced, efficient and professional. I appreciate all they do.

Great Job !
My home has never been cooler and they addressed all my concerns. I highly recommend them

Harrell King Heating and Air installed a new mini split in my In-Law suite and they done a marvelous job. They were very professional and left the place looking spotless afterwards. I would recommend them not only because of their awesome service but for their pricing as well.

My experience was great and I thank them a lot for the time and service I received. I'm glad that they were recommended to me. I'm recommended my family and friends if they need a unit,make sure Harrell King is on their list.

We purchased a new AC unit & dehumidifier for our crawl space. The entire Harrell King crew was very knowledgeable & helpful! They have called & reached out to us several times to see if we had any questions or needed anything. Their customer service is top of the line - treat you like family! I highly recommend Harrell King heating & cooling for all your needs.