House Cleaning reviews in Chamblee, Georgia

They were very professional and knowledgeable! They explained procedures clearly and quickly set about the job. They were able to clean our vents and returns efficiently and quickly and our whole house is so much cleaner now and the air flow is much better! Thank you so much!

To be clear, my review has nothing to do with work and everything to do with unprofessionalism and communication. I found this company on Groupon and before I purchased the Groupon, I called and asked a few questions about carpet cleaning. After speaking with the person who answered I told him I would go buy the Groupon, so he gave me an appointment from 2pm to 8pm on 12/7. I work per diem and took the day off to move some furniture items around so the technicians could get everywhere. At around 2, I called and asked to confirm that the appointment was still on and the person who answered said they were at a big job and needed to call me back when they got near the schedule but never called me back. By 7:30 pm I decided to call to find out what time they were going to get here because it was getting late. The person who answered says that he was down a technician and he wasn't going to make it. My problem was the lack of consideration for my time. If you schedule enough appointments for 2 technicians and 1 is out sick, it would seem to me that you know you are not going to make all of the appointments and you should start making calls as early as possible to see who you can reschedule. So, he tells me that he can reschedule and upgrade me to the premium package. I asked him to send me something confirming this in the event he forgot. He told me to text him and that he would reply. I text him everything we spoke about and the new appointment date and time and he didn't reply. Today, I text him to confirm that he is coming tomorrow and no answer. I can't do business with a company that assumes people have nothing else to do but sit around and wait for them to decide whether they are showing up or not. In any event I never got to see if they do good work because he never showed up. I traded my Groupon in do to lack of communication.

Found them on Groupon. They did a great job and I’ll use them again! They cleaned my air ducts, 2 ac units, dryer vent, and chimney. Three gentlemen showed up and worked together to get the job done. Just a regular group of guys working hard to make a living!

PLEASE BE AWARE. SO UNPROFESSIONAL. They did not contact me to confirm the day of and they agreed that they could clean my carpet. On the day of, no phone call no nothing. I texted and called just to confirm and no one responded until three hours later. He called and apologize and offered to come out the next day STILL NOTHING. I found them on GROUPON and would not recommend this company at all!!!!!!

These guys are the worst ! Horrible customer service , terrible job on my carpet. None of the staining is gone after paying $100 more for deep clean and pet package . Showed up an hour and a half late after the 12-4 window. Cigarette burns all over their clothing . A complete disaster and disgrace ! I am LIVID !

I’m extremely pleased with the service I received from this company. I ordered a Groupon and somehow it said that it was redeemed even though I hadn’t. Once I called I was assured that it was a problem some persons were having with Groupon and I was able to easily schedule my carpet cleaning. My carpets have been needing a good clean and I’m very happy with the work that was done as well as the friendly and professional service. Would definitely recommend.

This company is thorough, professional and they 100% know what they are doing. Mitch and Daniel are great! They explained things to my husband, Steve and me that we never had any idea about! GREAT JOB on getting out stains AND pet odors! Will definitely use their services again.

I have used EZ Carpet and Upholstery Care, LLC twice now to clean out my air ducts, vents, and returns. All of the team members are respectful and responsible. The entire system of my home is checked and carefully worked on so that I can tell the difference in the feel and cleanliness of my air as soon as their work is complete. This team makes themselves available and schedules their visits based on my calendar. They have given me recommendations on small changes I can make to save money and improve the air quality in my home. The excellent services I receive from EZ Carpet and Upholstery Care, LLC are well-worth the reasonable price that they charge.

These guys are trash. Bought a Groupon for a carpet cleaning. They sent a SUBCONTRACTOR to my house- HOW DANGEROUS IS THAT?? Someone clearly not bonded through his company- then- the Subcontractor refused to give me the service I paid for- he wouldn’t touch my carpet unless I now spent $250- Spoke to the “owner” Dan- who told me that in a few short hours- work he had contracted out was getting nothing but complaints- he was severing ties- he would upgrade me for my inconvenience to a “deluxe clean” and he would do it hi
Self- he was a no show and his counterparts had no idea that I even talked to their owner- had no intention of cleaning my carpet- Dan’s partner Mitch offered to squeeze me in btw 5-7pm- then called at 3pm to cxl- can’t come back until 2/13.. unless I wanted the guy that they allegedly severed ties with to come back- yes- the one who wanted $250.. DONT DO IT!!❌❌❌

Great job Ty Daniel and Mitch my house is clean

Wonderful experience it's like new carpet wow I can't believe it u saved the day

We had a leak in our roof that created a mold issue. We had to rip out the bathroom tiles. when we did, the house had mold move through it quickly. Daniel and Mitchell came over at the end of a long day and had our vents cleaned and sanitized in less than two hours for two units. We appreciate the pictures and updates along the way. We are having them back over the weekend to clean upholstery and carpet/rugs. I did not use a groupon, and I paid less than when I had a groupon for vent cleaning through a difference company on my old house!

DO NO THINK TWICE, THIS GUYS ARE THE BEST!
I have Berber carpet which is tough to clean and let me tell you... they did an spectacular job and the price are so affordable. Thank you Mitch and Daniel, you guys ROCK!

I contacted this company and was told no appointments were available for 2 weeks. I agreed and scheduled a dated for them to come clean my couch. The morning of, I contacted them to verify what time they were coming and was told they had no record of me contacting them or my appointment. Since things happen I understood and they said they could come out the next day. A hour past the scheduled time the next morning, I called them again and was told the machine was broken, and to follow up Monday (it was Saturday). So I called Monday and left a VM, and never received a response. I ended up using Yes Pet Friendly and they came out the next day and were amazing.

I just redeemed my Groupon however the experience was incredibly unprofessional and left me feeling unsafe.

Firstly, EZ Carpet cancelled the day of my first appointment---they promised to make it right and then rescheduled to another day even after I told them that would make it difficult for me. Then the day before their rescheduled appointment they called to reschedule again to that day. Just wanting the job done I agreed.

As soon as Mitchell Rado came in he walked through my entire condo opening up and inspecting things that were not the air ducts or related to the air ducts including rummaging through the dryer, the fireplace, the patio, the water heater, the furnace, etc He immediately began encouraging me to purchase more add-on services (he listed 6 "urgent" add ons that totaled to over $500).
I declined at which point he minimized what the actual air duct cleaning was (he told me it was just to "maintain dust" not clean dust although the value of this service was priced at $300 on Groupon and spent only10 minutes actually doing the air duct cleaning)

Not only did he charge me an additional $10 for a "gas fee" which he insisted be paid via Cash App, he only cleaned one return vent even though I made a purchase for 2 return vents

Classic bait and switch, horrible professionalism, and poor service to top it all off.

If I could give 0 stars I would! This company is the most unprofessional I have ever encountered in any type of service EVER. We bought a Groupon in December hoping to get our carpet cleaned for the holidays. They were extremely booked which was understandable, so we decided to try again this month to book an appointment. I called and scheduled an appointment with them two weeks ago and the next available was Friday 4/9 between 12-4. Robert is who I dealt with, by the way. He said I would get a call the day before to reconfirm and a call the day of letting me know the technician was in route. I did not receive a call the day, but instead someone called me at 2PM the day of the appointment to let me know they were running behind schedule but would still be coming. No big deal, I’m very understanding as long as I’m in the loop of what’s going on. 5PM rolls around and I had not heard from anyone. I called the office and spoke to Robert again to get an ETA. He said he would call the tech and give me a call right back. This man did not call me back until almost 7PM to tell me the tech wouldn’t be coming today. He was not apologetic and was very nonchalant. He offered to have someone here first thing in the morning on Saturday and I told him I’d be out of town for the weekend. He told me to propose a date and he would have someone there. I asked for Monday morning and he told me someone would be here between 10-11. 10:30 rolls around and no one had shown up. I called the office again and got Robert yet again. He said he was calling the tech to get an ETA. It is now almost 7PM and I have yet to hear anything from Robert. The lack of professionalism and communication is beyond me. Don’t lie and tell me someone will be here at a certain time and then they don’t show up. Over communication is what I expected at this point because they dropped the ball on the first scheduled visit. They offered no remorse, no explanation, and no follow through. So I made the decision to call and leave a voicemail and told them to consider my appointment canceled and a potential customer lost. I immediately went to Groupon and got a refund, and I’ll be leaving a review any and everywhere I can because this was beyond unprofessional and unacceptable.

Got a Groupon. First a rep showed up, was so rude and argued about charging me extra. When I questioned him he just left. I called the company and owner Daniel apologized and said he will personally come and do the air duct cleaning. Booked it for a Sunday. He confirmed 2 days before but when Sunday came he didn’t show up or call me. Now he’s not answering my calls or returning any text messages. Will never do business with this company

Great customer care and service. Daniel discussed any recommendations, listened to me as a customer and provided excellent service. He called when he was on the way, was timely and worked efficiently. My entire home looks amazing after getting the carpet clean. I do plan to utilize them again, thanks!

Did a great job and explained the process as well as what we should expect. Only qualm was that some information they said they would share about ongoing maintenance wasnt shared. Also, we got a recommendation of another contractor from them and they were only satisfactory.

They did a great job!!! Had to get stain treatment on my light colored carpets which was extra but well worth the price! I highly recommend their services⭐️⭐️⭐️⭐️⭐️

This business is awful 😖 if i could give no stars I would. Unprofessional and a complete waste of time. You will better off spending the extra money with a more reputable company.