House Cleaning reviews in Chamblee, Georgia
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Daniela and Rado were accommodating on times to come in clean. However after checking the systems, they recommended $800 worth of services. He up charged on many services and made it sound like every single thing had additional chargers. Like not cleaning the fireplace with chimney cleaning.
I feel like I ended up paying a lot higher than originally intended. -
Scheduled prepaid duct cleaning for residential almost a month in advance for 6/23/2022. Did not receive a call until 7:46pm on 6/23 to say they were not coming and that I had to reschedule.
I rescheduled for Sunday 6/26/2022 with a 10am-2pm window. I stayed home the entire time waiting for the tech. At 2:15pm I called the office and leaving a message of great concern. At 3:31pm Daniel called back to say he would be at my place in 30 no more than 45 minutes.
Daniel did not show up until 5:26pm. When I expressed the appointment window was between 10 - 2pm, he stated this was the fault of the office and he had no control of it. - (I found out he was the person I had been speaking to the entire time.) -
Daniel & Brianna we’re exceptional! They gave us a great rate and cleaned my cat-pee soaked sectional sofa to like new and protected it with a stain shield against future accidents. They were on time. Enthusiastic. Fairly priced. And left us with a reasonable quote on future service for air duct cleaning
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Daniel was great! He showed up on time, explained everything and got the air ducts cleaned quickly and efficiently. He also did a full carpet cleaning and cleaned my couch, and was quick and did a good job. He was very accommodating to the pets in the house and wore his mask while inside. I’d recommend Daniel to others looking for good service as a good price.
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They did a wonderful job cleaning my carpet. My carpet was very soiled and they did an amazing job, it literally looks new! It also did not take a very long time.
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These guys are CROOKS and LIERS!!! Do NOT let them in your home!! Used a Groupon and they swore I purchased the wrong 1 for vent cleaning. Then they went to the attic and swore I had pieces falling off my furnace, even tho they are new. Showed me pictures he had in his phone that I'm sure he uses to show everybody for they're SCAM to seem like something is wrong. When they took out my vent covers to clean them Daniel went to my outside faucet AND NEVER TURNED THE WATER OFF!! Water ran for 3 days and at 1st he swore he didn't go to the side of my house to use the faucet until I sent him a video of him walking with the vents in his hand heading to the side of the house to the faucet. He said if I didn't have him ON CAMERA cutting the water on, he didn't do it. So how did you clean the vents because when you walked back in my house the vents were wet!! Instead of them taking responsibility for their mistake and Paying the $50 extra I had to pay for my water bill they chose to be NASTY WITH ATTITUDES. I told them I will sue and his response was he would sue me, we'll let's go to court!!! DO NOT USE THESE CROOKS!! And Yes they wanted me to pay an extra $400 for some bogus work!! Con Men!!!
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Guys please do not call them. I will never call them even if they want to comeback and do it for free. He disrespected my wife she was so scared because she was by herself and they ask for $60 and then I have to call them 3 times then they went up on price and ask me for $80. I agreed and paid them if I knew the disrespect women I am not going to call ever. Even they ask her why you did not vacuum. Hello cleaning carpet means cleaning carpet. So please do yourself favor never call them low in temper.
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We did hire the company to clean our carpets. We made an appointment for Saturday. They told us they would come between 10 to 2. They finally ended up coming at 3:45. They did clean the carpets and one of our sofas. The sofa cleaning was pretty good. In one of the rooms showed up after cleaning a red stain which was not there( we did picture the carpets before cleaning and when we first got the house. It was not there. After the cleaning nobody entered in the room, the carpets were wet. Next day when I did enter to put things back in the place( Sunday evening) I saw the stain. Contacted the company on Monday morning to tell the problem and they said they didn’t know about the stain and that red stains cannot be removed.
I said I could show the camera records, showing that nobody entered there. He said again that red stains cannot be removed.
Different from the sofa, carpet cleaning was ok. I wouldn’t recommend because in my humble opinion, they were not punctual, made us expend my entire day waiting for them and the lack of interest and professionalism when dealing with problems! Only hire them if you have lots of time to spend waiting. -
Same day service. Great job diagnosing, cleaning, and repairing vents!
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I do not recommend this company at all! They finished 2 rooms in 10 mins and did just regular cleaning, even though I paid extra and requested deep cleaning. The corners were not even touched. Very disappointed. My carpets look the same before cleaning and stains are still there. I have to now pay to another company for a better service. So unprofessional.
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Please beware. I scheduled on a Wednesday for Thursday m 12pm-6pm and they no call or show. Upon calling them @693pm they lied and said my appointment was for Friday. I gave them the benefit of my doubts and accepted the Friday 12pm-6pm and the owner Daniel or Danny agreed to my request to call me if there was a problem. Can you guess what happened today? I waited patiently from 12pm-6pm today. I called at 602 and Daniel didn’t lead with an apology he hastily stated that they a held up by a big order. Side bar I paid for 7 rooms and was aware that I have to pay for extras like scotch guard, pet order and deep clean. I asked him why didn’t he inform me there was a delay.. too much like right but this company is wrong. He tried to reschedule for later an hour . Fool me once shame on me.. twice … it’s on them and you will find my review of these bad business practices on every platform that I can. Why? They don’t have respect for others time. Daniel attempted text to he condescending; I’m being a discount thru Groupon? There are no favors in business. quid pro quo. Please read reviews before you book with this company. Not worth the “discount” as they say! Buyers beware.
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Used service for air duct and furnace clean. The crew was nice but I don't know what they did for furnace cleaning because I checked inside and was still dirty. I emailed them regarding this and I did not get response.
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If I could give them 0 stars I definitely would.
This review is strictly based off of customer service or lack there of.
I found this place off of Groupon & they got good reviews so i decided to give them a try. When we called they had appointments the next week & we were booked for 4-8 window on the following Friday. The day flew by & before we knew it was 9:30. No call from the worker or anyone at the company. We call & they tell us they are running behind but can come now. I explain that this is well beyond the agreed upon timeframe & expressed my disappointment in the no call no show. They apologized & when I asked if they could make it out the next day they explained they were extremely busy & had their next opening the day before Thanksgiving 3-6pm.
We again agreed to the appointment time. At 8pm I proceeded to call again several times with no answer. I text them & express my displeasure in their customer service @ professionalism. I then say I’m making a complaint to the Better Business Bureau. Only after this do they call & text back expressing their apologies. They ask to come the next day & I refuse as it’s Thanksgiving.
Against my better judgment I booked a 3rd appointment & nobody ever came or even bothered to call.
This is definitely not how you run a business.
I will be filing complaints, requesting a refund & reporting them every where. -
Loved how professional and knowledgeable the staff were. They did a awesome job on the carpets, we had 4 rooms cleaned. There was a terrible stain on one of the carpets and they brought it back like nothing was ever there.They gave great suggestions for the service and also for upcoming services. This is my third time hiring them and their work is awesome, I'm very satisfied! I would definitely recommend them for your carpet cleaning needs👌🏾
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If i could give zero stars, i would! PLEASE HEAR ME WHEN I SAY THIS….They didn’t even attempt to put effort into this cleaning. I tried to call the “owner” (Daniel) and let him know how unsatisfied this cleaning was, hoping he would want to rectify this. He very rude and yelled over the phone. Small claims court here we come! Please save your money and go with a reputable company. Money totally wasted!!
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If I could give this company 10 stars, I would. I was referred to them by my neighbor. I’m very happy that I called. They showed up in a timely manner, I received a call 1 hour prior to their arrival, the team was very professional and they explained everything to me in detail. I will definitely call them again. Thank you again and again.
Mrs. Hull -
OMG when I tell you that they did an AMAZING job cleaning my air duct, vent, etc. I purchased them on GROUPON but I ended up adding more services once I was educated on what was needed for my home. They were reasonable, knowledgeable, and you can tell they are passionate about their job. I will definitely reach back out for my yearly service...they have a new customer for life. If I can give them 10 stars I would.
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This was my 2nd time using this company, they have done wonderful job, I will recommend their services to everyone. Customer service on point. Thanks again
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I hired this company to clean my couch for stains from urine. After they came out the couch still smelled like urine and there was one stain remaining. When they came back out a second time, they made my couch worse and left spots on my couch that weren't there after the first cleaning. You can see the spots in the pictures, which are on two separate seat cushions and one back cushion. Unfortunately, I didn't check the cushions before he left because I was in the middle of a work conference call. I called Daniel to tell him this and he stated he didn't do it and blamed me for the spots. There is no way I could've created consistent spots on 3 different cushions. Daniel stated I would have to pay him to come out again and that he wasn't even sure if he could get the stains out. I told him I wouldn't pay him for damage he caused. Daniel then stated he did not appreciate being called a liar and hung up on me. Daniel claims the warranty only covered one return cleaning but his warranty says no such thing. The warranty states that you must make a claim within 14 days and 24 hours after you notice the issue. I contacted him the same day, within 3 hours. Completely unprofessional and I do not recommend!!
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The guys did a wonderful job. They reviewed the systems. Took their time to sit down and educate me on the services that need to be done, why, and how often. They showed patience with me and my stupid questions. I appreciate the work they do and quality of service.
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Not looking good. Not talking about the work because the work has not been done. First appointment was cancelled because tech called out. Next scheduled appointment with a 2 hour window tech was running behind schedule was told he was wrapping up his first and would be on the way, waited an hour. Still no show. Called back after waiting the hour.Was told tech will be there in an additional hour. Tech showed up an 1 hour and 30 minutes later. Had to reschedule after waiting 4 hours. Sure wish it wasn’t prepaid!!