Reviews of local pros in Conyers, Georgia
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So wonderful to come home to a clean home! Cardinal Cleaning has been cleaning our home for a couple years now and we’ve been very happy with their service. They always do a great job. Communication with the team is easy. We would definitely recommend them.
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They did a lovely job! Was so nice to have it taken care of and one less thing to have to worry about.
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I needed help with cleaning my house due to a renovation which had dust everywhere. Sam did a terrific job of cleaning and was efficient and a pleasure to have helping me. Rose, the owner of Cardinal cleaning, has also been great to work with and made it possible to have my house in order when I was having family arrive and construction was not yet completed. I highly recommend Cardinal Cleaning!
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I used Cardinal Cleaning 3 or 4 times. I did the initial cleaning and then every other week for a few months. They have many technicians. The person I like and stuck with was Jamie. She is very punctual, thorough, and nice. I would highly recommend her. She treats and cleans your home as if it were her own. Unfortunately my financial situation change and I had to temporarily suspend my service. If I could make one suggestion it would be for Cardinal Cleaning to allow the techs to use some type of fresh scent in my home. It is their policy not to use scents in their cleaning supplies from want I understand.
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My first cleaning by Cardinal was all that I expected. The two techs who serviced my home, Mackenzie and Stacey, were awesome. They arrived on time, cleaned my home thoroughly, payed attention to detail in every room and are very nice young ladies. I will be a recurring customer and based on my experience today, recommend Cardinal for your cleaning needs.
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I am very pleased with the service that Cardinal Cleaning provides. My cleaner is Delaney and I am very comfortable with her presence in my home. She is very good at doing a few extra chores that I have asked her to do and that is very helpful since I am confined to a wheelchair for my mobility. The office personnel has been very friendly and helpful. Thank you for helping to make my life more comfortable
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Sam did a great job of relieving me of weight on my shoulders. She was pleasant & thorough. Thanks Cardinal Cleaning for giving me the opportunity to exhale by providing a great home cleaning service and experience.
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WOW WOW!! I'm extremely pleased with the work done in my home today. Awesome customer experience from my initial contact and follow-up with Rose to the end of cleaning by Stacy, Jamie and Billi. It was fast yet thorough, everyone was friendly,
professional and hard working. Techs truly took pride in the services they provide. It definitely shows in their work. I look forward to working with you all again!! -
We hired Cardinal Cleaning for a move-out clean, and they did an exceptional job and exceeded my expectations. This was a time-consuming job, and they were very professional and thorough. I’m very impressed with this company’s communication. They always kept me informed of their arrival time and provided updates throughout the cleaning process and even took the time to call me when there was a question. I've recommended this company to all my friends and family. They are top-notch, and their rates are very reasonable!
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I had an awful experience with Cardinal Cleaning and would not recommend them to anyone. Initially, communication seemed clear, but things quickly took a turn for the worse. I was quoted one price for the deposit over the phone, but when I was charged, the amount was different. When I addressed this with Rose, she claimed she had stopped eating sugar and had been off, which led to her giving me the wrong price. I decided to move forward with the cleaning anyway, but I regret that decision.
This was a move-in cleaning, and while the house wasn’t extremely dirty, I was very specific about needing a thorough cleaning—especially for the kitchen, bathrooms, baseboards, blinds, cabinets (inside and out), and floors. However, when I returned because I was told the cleaner was finishing up and ready for the walk through, I immediately noticed that the baseboards hadn’t been cleaned, the outside of the cabinets was still dirty, and the blinds and bathrooms weren’t properly detailed. The cleaner, Mackenzie, explained that they only dry wipe the inside of the cabinets, dust the baseboards (not wipe them), and that not all baseboards could be cleaned because they were wooden.. but all of my baseboard's are the same throughout the house. She also mentioned that they don’t use chemicals or wet wipes. She apologized for the miscommunication from the office, but frankly, who cleans the inside of cabinets and ignores the outside? And who only dry cleans everything?
Upon seeing what had been missed and hearing about their cleaning methods—using a dry cloth and minimal water—I immediately stopped the cleaner from finishing and called Rose. It was a complete waste of both my time and money. When I called Rose to express my dissatisfaction, she was rude, talked over me, and was incredibly unprofessional. She never apologized, offered a discount, or suggested sending someone else to redo the cleaning. Instead, she said the cleaner could stay, but the clock would still be running, and I’d be charged for the additional time. This made it clear that they don’t care about their customers or the service they provide.
After the cleaner left, I walked through the house and saw that very little had been done. The floors weren’t mopped, dust and cobwebs were still visible in places, the shower wasn’t cleaned, and even the backs of the toilets were ignored. This was a terrible experience, and I will never use Cardinal Cleaning again. They don’t provide proper cleaning, and I wouldn’t trust them to do the job correctly. If I could give zero stars, I would. I don’t understand how they have the reviews they do when they dry wipe everything—it’s just disgusting. They completely ruined my move-in experience. What was supposed to make my move easier ended up adding more time to my day, as I had to stop and clean the house myself.
In response to Rose, your response to my review is far from accurate. You claim to have offered to continue the cleaning at no cost, but that simply isn’t true. I even told you that if the job was done well, I’d consider using your services regularly, as I don’t have the time for deep cleaning every month anymore. If the service had been satisfactory, I would’ve given a positive review as I promised, and I would’ve continued to use your company.
I’m someone who values supporting businesses that treat their customers well and provide great service. You can check my reviews – I leave positive feedback for companies who deserve it. Unfortunately, you dropped the ball here. Your service was subpar, and instead of making things right, you did nothing to address the issue. Yes, you respond to calls and messages, which is why I chose you, but ultimately, you didn’t deliver the quality I expected. This review is to warn others about my experience. -
This is the most dependable and personable service. The work is always meticulous and the communications are great. Highly recommended.
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Great at their jobs! Tammy and Sam were thorough with the cleaning and very respectful to my house and its contents. They quietly and efficiently made my house shine! Thanks Cardinal Cleaners. So happy to be a customer and VERY highly recommend their services to others. Quality, dependability, and friendliness—what more could you ask?
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We recently signed up with Cardinal Cleaning and from the start, it has been a phenomenal experience. Their team was thorough in assessing our needs and communicating with us before, during and after the appointment to be sure we were satisfied. We highly recommend their services!
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Delaney was absolutely outstanding! She worked so hard and with the most wonderful smile and disposition! I have been in a wheelchair for the past 6 weeks and I my husband and I feel so blessed that we chose Cardinal Cleaning to help us! Every step of the way has been professional and filled with kindness! Looking forward to the next time!
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Our technician is always professional and thorough. She does absolutely an amazing job
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Cardinal Cleaning did an exceptional job with our deep cleaning. After trying several other companies and being disappointed, we were thrilled with their attention to detail and communication. They didn't miss a spot. Plus, their prices were very reasonable. Highly recommend!
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Efficient, through, friendly; willing to work around my clutter. Willing to change schedules if necessary. I have been very pleased with their work.
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The staff (Mackenzie, Melissa and Ashanti) who completed the deep cleaning of my family home was superb! From the time they stepped through the door, they were extremely friendly, humorous, professional and kind. It was as if we had previously met. They were very thorough and intentional with the cleaning services provided.
Additionally, Rose was very communicative and patient with me leading up to the booking and date of cleaning. They did an amazing job with the floors in the basement as I am a floor and bathroom type of person. I have encountered a few cleaners since relocating to the Conyers area and I believe Cardinal Cleaning is where the search ends. :) -
Jamie is very proficient and caring concerning our specific needs. She is truly an angel. I would recommend her service to everyone that had the experience I had. God bless you. 🙏
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Jamie and her team did a great job, very professional, highly recommend!
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ALWAYS on point and does a great job, cleaning. I've referred several of my friends and will continue to do so. All my expectations were met, and it makes my house smile, and me too.