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Decatur Solution Works LLC
About the business:
At Decatur Solution Works LLC, we specialize in prompt and professional appliance repair services in Decatur. Our team of skilled technicians is dedicated to fixing a wide range of household appliances, ensuring your home stays functional and comfortable.
We proudly offer appliance repair services for various brands and models, including refrigerators, dishwashers, ovens, washers, dryers, and more. With a customer rating of 4.9/5 based on 44 reviews, you can trust us to deliver quality workmanship every time.
Our mission is to provide Decatur residents with reliable appliance repair solutions that fit their unique needs. We understand the inconvenience of a malfunctioning appliance and aim to restore functionality as quickly as possible, ensuring your peace of mind.
Choose Decatur Solution Works LLC for your appliance repair needs and experience the difference our expertise makes in keeping your home running smoothly.
Services:
All services 1-
Appliance Repair Service
Book from $50In a pinch when your appliance breaks down, turn to us, Decatur Solution Works LLC. We're here in Decatur, providing …
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Hours of operation
- Mon – Fri
- Sat – Sun
- 8:00 AM – 6:00 PM
- Open 24 hours
Latest reviews
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Rachael Auld9 June 2026
Lester was able to get to our house and repair our washer the next day! He was a great communicator and our machine is running like a dream now. Highly recommend Decatur Solution Works!
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Lashonda Jackson9 June 2026
I reached out Saturday morning and immediately received a response from Lester. He came out later that morning and repaired my Whirlpool dryer in a timely manner. Very reasonable pricing, very responsive and I would definitely recommend to all of my family and friends..
NEW DAY! By Monday my dryer is no longer spinning. I called Lester and he explained that it was the belt, something totally different from what he repaired but he repaired it as well for a fair price. -
D B9 June 2026
Had Lester actually shown up when he said he would, this would have been likely 5 stars. Here is how it went down: Sears repairs didn’t show up and their online tracker stopped tracking the service person, so I figure they’re not gonna show up. I call this company and around 5pm Saturday Lester comes. Yay I am thinking!
He does an outstanding job of getting the dishwasher out (new construction and shoddy install) and tested the dishwasher etc. He did not have a wet vac with him so we had to use towels and shovel water out of the dishwasher. On Monday he calls me and orders the parts. They arrive Wed. On Wed he says he will come Thurs morning. By Thurs afternoon I call. His voicemail is full and he calls back saying he will arrive some time on Thursday (had other jobs). He never showed, never called, and never texted. I texted him to give me a solid ETA and if he could not, then I would find someone else. Well I found the someone else who did arrive Friday and they fixed the dishwasher. I also learned one of the parts that had been ordered was the wrong part. So in summary- super nice guy, knowledgeable, but terrible at follow up and meeting his obligations. I hate to leave this review but I’m out $500 with him (he is also out $500, to be fair), have a wrong part, and had to pay someone else to finish the job.
Maybe something happened to him, (I hope not), but this experience pretty-much stunk all the way around. Updates: apparently Lester had a medical situation take place and he has called to schedule the service. That said, it’s been done already and I still have a part that did not fit my dishwasher. I’ve changed the rating to reflect this and I believe his story since he was previously responsive and acted quickly to help me.
