Plumbing reviews in Decatur, Georgia

After my water heater began acting up, I was relieved to find such a knowledgeable plumber. He arrived promptly and diagnosed the issue within forty minutes. His efficient repair and clear explanations left me feeling confident about the fix. It's working perfectly now, and I couldn't be more satisfied.

Quick response and expertly fixed our sump pump issue in no time!

Imagine my relief when the plumber quickly found the elusive source of our leak. In less than an hour, everything was back to normal. Highly skilled!

Punctual and professional, the plumber arrived about 15 minutes early and got straight to work on our sump pump installation. The entire process was smooth, and he patiently explained maintenance tips. Highly recommend his expertise!

Fixed my faucet swiftly; professionalism exceeded expectations.

The plumber fixed our sewer efficiently, leaving everything spotless in just under an hour.

The leak was fixed swiftly with a smile, and everything was left spotless. Arrived just when promised. Highly recommend their expertise!

When my new faucet needed installing, I called a plumber who came highly recommended by a friend. Within 45 minutes of my call, he arrived at my door, ready to tackle the job. His attention to detail was impressive, ensuring everything was snug and leak-free. He even took the time to explain how to maintain the fixture. Truly a seamless experience from start to finish.

The plumber transformed our bathroom with a flawless shower installation, arriving punctually and finishing in under two hours. Highly recommend!

The prices are great.

If you want to speak to a kind human who knows what questions to ask before sending someone out to fix your problem then give Pam a call.

Very informative , answered questions I had regarding my plumbing challenge.

Made an appointment with Pam called her the day of the appointment and she stated she lost my number and can’t make it. This is the second time I tried to use her and it was not a good experience.

Paid these people and pipe was back leaking 2 days later. Waste of money. Decided to try them again because they have the Gift of Gab. Erased this same review. They never came to do the job. Took my money and pipe was not repaired. Left the old pipe in the yard. Don’t do it.

Pam the Plummer did a great job with my water leak. She saves me from having to go all weekend with no water, her guys worked in the dark got my leak fixed.

Broken pipe, 6:30 a.m. work day..argh! Pam out at home by 9:00 a.m. Investigated, gave me options. Had to replace the pipes from the meter in yard into and through the basement of my townhome. I chose the all copper, for longevity. Pam scheduled me for next day - one back hoe, 2 diggers, 2 guys in/out of the townhome doing what they do - all done in 7 hours. Best $1,800.00 investment! The guys were all older, they knew what they were doing and worked as a team - I couldn't have asked for better and I feel I got great value for what they did. All works like a charm now. Fair pricing, no issues with scheduling.

So today Dekalb county sanitation came to my house and unfortunately broke a pipe. They called Pam the Plumber and she was there quick. Very efficient and professional! She and he assistant Mike were both very professional and made sure were had rumning water and good pressure before they left at 930pm after being there for several hours while the county was still working. I would give them 10 stars if I could! Definitely will call them for ANY future plumbing iasues!

Pam the Plumber has a great reputation for her plumbing skills. I wouldn't know, because she came once, told my client what needed to be done, and then didn't come back when she said she would, nor did she call – for three days.

Terrible! My hot water heater stopped working. I asked a neighbor for a referral and he said to call Pam. I did and her crew came out that day. They suggested replacing the thermalcouple instead of the 12+ yo water heater. I said I didn't mind doing that if it was the right thing to do. Nope, they said it would fine. Well, it wasn't. 24 hours later and I had no hot water again. I called and left a message on Sunday, not expecting a return call until Monday. No call on Monday so I left another message. I tried again on Tuesday. I never got a return call. Very very disappointing.

Hands down the best plumber! Don’t waste your time calling anyone else. These people know how to get the job done right and their customer service is far superior than any other plumber I met. My business depends on water. We don’t just trust anyone. This is a company i will continue to do business with in the future. Thank you for your help fixing our leaking pipe.

I worked with Pam the Plumber to fix a broken pipe under my house. Pam shuffled schedules around to squeeze us in so we we'd have working sinks/dishwasher/laundry again (2 kids under 5... that's no joke), and was also really responsive and helpful with insurance. We’ve worked with Pam’s team for years and have always had a great experience.