HVAC reviews in Suwanee, Georgia
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Good communication before coming and when he done by call and text. Friendly staffs and feel comfortable when we contact Ragsdale staffs.
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I was having a problem with one of my zones. Radsdale sent a technician ( Rachid) to tune my furnace and review my zone. The furnace got a very good checking and my zone problem was corrected with an adjustment. Excellent service. Thank you Ragsdale
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I have relied on Ragsdale for 25 years for HVAC, plumbing and electrical services. Very dependable, exceptional service, and excellent communication. Very trustworthy and they provide peace of mind...including showing up at midnight on a Saturday night in the middle of August when my HVAC unit went out. Who does that?
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Thomas took great care and unstoped my pipe from my sink in my kitchen. Cleaned up when he was finished. Very nice young man.
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I have used Ragsdale a few different times. They are quick to get to your problems. Every serviceman has been extremely nice and knowledgeable of repairs needed.
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Dakota was very efficient & informative. He was professional & knowledgeable. Have been using Ragsdale since we moved to our current residence. We are happy with their service & costs. Have used them for heating/air and electrical.
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Company is now owned by a corporation and inflated their prices. Wanted to charge me almost $200 a pound for Freon and I found other places doing recharge for $90 per pound.
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This is the most courteous company have worked with. From the system install and the service I’ve received since has me committed to use all their services. Great job!
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They zoned my upstairs system and didn’t get the wiring or settings correct, resulting in frigid cold air being delivered when I switched over to heat. Second technician said a new board would have to be ordered. No one called to provide any updates. Third technician installs new board and miswires it, resulting in aux heat operating continuously for 18 hours regardless of thermostat setting until I finally had to climb into the attic and turn unit off at circuit breaker. Fourth service call might be a charm as system may finally be working properly. Something has gone wrong with Ragsdale’s service. I wonder if it has anything to do with their scaling up the business to include plumbing and electrical services. Sometimes if upscaling isn’t done skillfully the core business suffers. In my case an improper installation and subsequent inattention to detail resulted in three additional service calls and at least ten wasted man hours fixing problems that shouldn’t have happened to begin with.
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The service is great. I had an appointment but it was a month away so called today and they were able to set me up today as there was a cancellation. The office called to let me know the tech was 15 minutes away and the tech set me notice he was on the way and even sent his picture and information. He did all the maintenance and was efficient and courteous. Thank you for all you do for your customers.
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Chris from Ragsdale did a great job diagnosing the HVAC system problem and communicated with us professionally. Although the issue isn't resolved yet, we are confident it will be as soon as parts are available.
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A tech came and assessed a clogged drain, quoted me $706 which I declined, and left. Here 15 minutes. But I did receive a special price of $59 for him coming to tell me my drained was clogged.
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The company is very responsive! The support staff contact you to follow up and make sure you know what to expect. Their technicians are very professional and explain what they saw with our systems in a very clear way to help, me as the customer to understand! I will definitely use them again!!
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Technician arrived on time for a HVAC service. He completed the service and gave me a detailed report of work performed, along with pictures! Ragsdale meets and exceeds expectations.....every time.
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Micheal, Kohlby and Terry were all absolutely amazing. All the way from the tech, ac consultant to install. They were so friendly and sincere. I know you usually pay more for a bigger company but the benefits are
Worth the money. I can’t say enough how great they were on helping my mom Barbara S. -
Benson from Ragsdale did an excellent job on my HVAC system maintenance this morning. His work was excellent and he was not only professional, but congenial and conscientious. Thank you for the excellent work!
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New customer and safe to say I will definitely be coming back. They made the whole process smooth and easy from the moment I called. Blake, my technician, got to my house in under 3 hours from the time I called. He was knowledgeable and professional. Most importantly, he had my AC back up in running in minutes!! I’m so glad I chose Ragsdale
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Ragsdale is just great and always friendly when dealing with customers. Our tech Patrick is very loyal to his company and to the customers he serves. Thank you!
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Very friendly and professional service, everything was completed on time with no problems... Thx
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Called in early morning for a furnace issue as I had been without heat for 2nd day in a row. Jacob (tech) arrived in less than an hour after placing the call. I explained the events leading up to the current situation. Jacob took the time to listen, got to work, and had the issue diagnosed and corrected in less than an hour; including the time it took to brief me on what he found out to be the issue and what he had to do to get it corrected. Exceptional work and a great experience thanks to all involved in the process. Reasonably priced repair. Will definitely keep your number for future maintenance and repairs.
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I've been using Ragsdale since 2003. They take care of the HVAC maintenance every 6 months to keep the system running top notch. Highly recommend.