Reviews of local pros in Tucker, Georgia

Allgood arrived and installed a new furnace and A/C unit along with some new ductwork. The work by Malik & Mike was done professionally and on time. They prepared by covering the floors and clean up afterwards. Both the heat and a/c was tested before leaving. As of the next day all is well and working as expected.

Had an appointment from 12-4pm, qas contacted at 3:50pm to rescheduled the appointment because they don't have a tech available. Offered us the next day appointment for 12-4pm which we took, waiting the agreed time and no one called nor showed. Comes 6:02pm a tech shows up demanding to provide service and when was told that we're no longer available and that he is 2+ hours late, he then beame argumentative and rude. Will NEVER use nor recommend this company!

Awful no service!! I can't be more frustrated with Allgood. Called for plumbing service at 2 pm today and was quoted service would arrive by 6 pm. Called at six to get an update and was promised a call back with an ETA. Nothing. Called back 3 MORE TIMES AND WAS PROMISED A CALL BACK!! Nothing!! Don't ever put yourself through this. I'm still waiting to see what happens... it's 9.10 pm.

Maurol and Ceu completed my install of a new heating and cooling system. They arrived early, and completed the job. I have a older home and the old unit required additional tact to remove and they didnt seem to mind that the job lasted longer than expected. Maurol did a great job explaining everything from the install, maintenance and control panel.

Unprofessional and waste of time !
Do not waste your time with this people ! I rearrange my day so I can meet with their tech who will evaluate and give me an estimate to replace 2 HVAC units . I confirmed and waited . Then they reschedule without asking me first if that’s ok. No respect to people’s time and very unprofessional!
While lots of companies are looking for business , this company thinks customers should wait all day for them .
Thank goodness I haven’t done any business with them yet . I can’t imagine if this was a repair appointment .

I am writing to express my deep dissatisfaction with the service I have received regarding my AC unit installation and subsequent issues. My experience has been nothing short of frustrating, and I feel compelled to share the details.

Initially, I was upsold on a new AC unit, despite having a functional unit already installed. I was misinformed about the condition of my previous unit, which led to the unnecessary installation of a brand-new system. Unfortunately, this new unit has not been operational since its installation.

I have made multiple attempts to resolve this issue. After the initial installation, your team came out, but they failed to install the heating unit due to an unrelated issue with bats in the attic, which I promptly addressed. Since then, I have consistently reached out for assistance but have received no resolution.

I contacted Oliver, the salesperson who initially assisted me, who then referred me to Nikki. After waiting for Nikki to return from vacation, I still have not received any updates regarding the repairs needed on my AC unit.

I spoke with Hogan in an effort to schedule a service appointment, but that too was unsuccessful. It seems that other customers have taken priority over my situation, as appointments have been rescheduled without any communication regarding my ongoing issues.

It has now been 4 to 5 months since the installation of this new AC unit, which cost over $30,000. The unit has not functioned properly since day one, and I have maintained thorough documentation of all my communications, including emails, screenshots, and receipts.

Given the lack of support and the ongoing issues, I believe it is reasonable to request a significant discount on the unit, potentially reducing the cost to reflect the service received.

I urge you to take this matter seriously and arrange for someone to come out and correct the situation promptly. It is unacceptable to sell high-end products without providing the corresponding level of service.

Thank you for your immediate attention to this matter. I look forward to your prompt response.

Horrible!! They never keep their scheduled appointments. They installed our unit 2 years ago and they have had to keep coming out to repair the unit. We spent $12,000 on a brand new unit and every year it’s an issue. The technician who originally installed the unit, did it improperly. He had it set as a gas unit when we don’t even have gas in our home. Now, the unit won’t heat the home past 70 degrees. It just runs and blows out COLD air.

Great Service! Highly recommend
They installed my new ac/furnace units Armando and Alejandro were really professionals. They got everything done in 1 day. thanks a lot to Henry that he gave me a great deal .

I had an appointment that we drove all the way from Tampa to Atlanta. I made this clear to the person that scheduled my appointment. We had a Saturday appointment with the scheduled window 8-10 am. They never showed or called. I called an hour after the appointment to see what happened. I was told they were calling dispatch and someone would be reaching out to me. I waited another hour to get a text that my appointment was rescheduled for Sunday. This is so disappointing. So I wouldn't trust their service if this how they drop the ball!

Brandon Smith was very professional and helpful. This was our 6 month maintenance tune up. Did a wonderful job! Very happy with All Good services.

The installers John S. and BrittenH. were excellent. Very professional, knowledgeable in their job and were respectful to me and my home.
However they had to remove the stairs to my attic (which I was not told) and the company has to send someone out to replace it,,, I made 7 calls asking about it.. each time I am told someone will get in touch with me. Well it's been 5 days now and no one calls back. Not sure if I would use or recommend them.

I would like to take this moment to address the poor service, the inefficiency of the hvac system that they installed at my property. The system has not properly worked from the time that they installed it. Every year I have had to call someone out to make repairs whether it is the A/C I'm the summer or heating in the winter. The first individual that came was Chris to make repairs but the work that he performed didn't last, for which I paid for. The second person was Ian which corrected what Chris had attempted to correct. Which again didn't last, the following season the problem came back. At this point Germain was sent out in which he looked over the system and informed me that the system was improperly installed, he reconfigure the wiring replaced he capacitor, and the thermostat. He then informed Allgood that there were issues with duct work during the installation of the new system. Here I am again suffering with the same issues since this system was installed. Unfortunately I am still paying for something that has not worked properly in over 6years since it was put in. If at all possible I would go with another company one who truly stands behind their work and motto !!
This is out of the Tucker facility.
DON'T USE save yourself the headaches and aggravation,..

I used them years ago and tried to use them again. Made an appointment and was told time between 8 and 12. Waited and made several calls to make sure appointment was still good. At 11:50, I called again only to find out they were not working today. Definitely customer no service. Earlier calls they reported I was still on the list. Don't waste your time, call someone else.

Allgood HVAC department must do better scheduling. I was given a window from 10-2 and the service worker arrived after 4. I called twice to get an update on time and was told someone would get back to me. That did not happen. At 2 I received a text stating the worker was on his way. I called at 3 and was told he was on his way but was coming from 2 and 1/2 hours away. I was also told the person would call me directly and let me know where he was. That did not happen.
The service was a seasonal check up of which the serviceman did a very nice job. His name was Chad, but to give him a job that far away from where he last was, well that was certainly a mistake. Also he was not given my number to even contact me.
To sum it up the serviceman who came out was professional, thorough and kind. The scheduling and the people I spoke with in the office did not keep me updated and were not helpful at all.
At this point I am questioning whether I will continue to give Allgood my business if scheduling remains this terrible!

Allgood exceeded our expectations with the installation of our HVAC system.. The technicians arrived timely and were very professional. They worked to make the necessary modifications to install our unit properly and completed all work before my workday ended. We had a brand new unit running cleaner and cooler air by nightfall. Roderick thoroughly explained how to program our new thermostat and how to install the main unit filter. He took a picture to help us further identify the filter placement in the attic. Jalan and Roderick should be commended for the quality of service they provided.

Made an online appointment for HVAC service at 3a and a technician, Brian, was on time to my house at 10:30a. I was expecting the company to call and cancel the appointment, but instead they sent a gem. Brian was extremely knowledgeable and helped me confidently make some tough decisions.

Feeling a sense of relief and accomplishment. My hot water heat just went out today after 16 yrs. I called Lowe’s and they sent us the best Service technician the same day! Michael Williams from Allgood Home services was very prompt and professional and really displayed great customer service. Michael also gave me insight on how to maintain our new hot water heater. 5 star highly recommend!

The most thorough and professional HVAC service in my experience. Andrew is very knowledgeable, patient and thorough but also has a gift and grace of relating to client's concerns . I'm sorry that I didn't get the other gentleman's name but the team worked well together. Service and value at best. Thank you!

Dealing with this company has been a nightmare. Evidently All Good Plumbing handles the installation with Lowe's. I contacted Lowe's because I needed to have my hot water heater replaced due to it leaking. Initially they said they would have a person out on Thursday from 6-9. Made the appointment and then was told that the person would be out between 6-9 pm. Left work an hour early only to have them call back at 7:30 to say the person would not be able to come out and they would reschedule for the next day between 8-12. Told my job that I would be coming in late. 11:30 they called to say they needed to change to 12-4. Called my job to tell them I would not be able to come in. 4pm came and went. Said they would have someone call me. No call. 5 pm the guy finally shows up. Gives me a quote for $2800 to install a $690 hot water heater.. The guy then tries to call his person so that they could generate a p.o order but is unable to get someone and then explains to me that he's done for the day..smh. And that they would not be able to come till the following Monday..and tells me that they can do it then..WTH. So as I write this at 7pm, Monday... No one has reached out to me that they are going to be here and I still have a busted hot water heater.. unacceptable, unreliable and unprofessional.

Unreliable, unprofessional. Unresponsive. No heat for about a month now with no resolution in sight. At least 13 appts so far 6 of those no call no shows or cancelations. 2 senior techs have verified the issue and at least 2 managers have confirmed and refused to get it fixed. Issue is thir fault and unit is less than one year old. 3 appts so far this week to waste my time and one manager appt canceled yesterday and no record of the one for today. Honestly just call anybody else. Im.on the verge of calling another company to quote everything and taking this to court.

Greetings just had a complete HVAC installation done on my home. Mauro and Courtney were very professional, very efficient skillful and knowledgeable of their work. They made sure everything was completed correctly and I totally approved everything upon their leaving. They also went over everything to make sure I was comfortable w the equipment and did their test runs on the equipment to make sure everything worked properly. They did a Superb job. I would Highly recommend them.