Constraction reviews in Honolulu, Hawaii

Allan and Raj did great job here at my unit 1002 for the water migration. I recommend Servpro for the services in water damage thump up 🤙

Several times we used this company for bio hazard clean up and we had Alan and Philip come and cleaned. They are thorough and very professional. We appreciate their work!

Tyrone set up the dehumidifier and fans quickly and even taped down the cords so I wouldn't trip on them. He offered courteous and excellent service. Positive experience with ServPro and Tyrone!

My experience with Servpro has been really awesome, they have been reliable and very enjoyable to work with. Very respectful and polite team. I am very appreciative of them taking care of us having experience water damages from our upstairs neighbors. Two of their team Jamal and Chance helped us today with the abatement of our kitchen. It was something I was a little worried about because I know little about it but they came in and explained what they were going to do, prepared their area and took care of everything. Very awesome service.

Servpro was awesome at coming out and helping with our townhome that received lots of water damage from a neighbor unit. Jamal, Tyrone and Farrell were excellent and very professional making sure our concerns were met and got to drying out our home.

Servpro has been great so far with Billy the operations manner calling me back at 3:30am to reassure me that he will send a crew out to assess roof and fence damage 1st thing in am.
When a disaster happens in the middle of the night and you are freaked out, it is invaluable to have a reassuring, friendly person to walk you through next steps.
Billy followed up with multiple phonecalls in the morning, to give headsup on the multidisciplinary crew that would be showing up to assess the scope of work.
He also followed up throughout the day to ensure that priority work was done to prevent further damage.
Great experience so far. Thank you so much for your support during my time of crisis.

Dealing with some water damage after a construction mishap in my apartment building, Allan installed several dehumidifiers and was able to keep my unit dry and mold-free. He was straight to the point and answered questions I had regarding the whole ordeal. Overall very straightforward service that helped immensely.

We had a category 3 water leak in our bathroom. Allan & Raj came in and did the inspection, moisture testing and set the machines to dry things out. Seki and Pharo came back out and completed the mitigation. They were all professional, friendly, knowledgeable and prompt. We would definitely use Servpro again.

Allan from Servpro did an excellent job helping dry out my home after a flood. He was professional, quick, and kept me informed the whole time. Really appreciate his work—highly recommend him!

Servpro Demo Team Seki, Ray, Tyrone contained the demo area well (Downstairs kitchen/living room 1 and living room 2, upstairs living room, master bath and bedroom on 2/12/26. Seki managed his team well with delegation of duties & proper lunch break for his guys. Seki especially is a very hard worker yet humble and knows how to lead and get the job done. Seki even did the last inspection of the work site and cleaning up loose debris in/out of the house site before leaving the day. Seki and his team today deserves the 5 stars!

Jamal and Tyrone were both courteous and understanding. They explained what was going down and directed us to call Billy with questions. Good working crew. Felt comfortable having them in the house.

Seki and Philip and Chance are excellent workers, professional and very respectful. They are good at what they do. They are very thorough, making the job site safe and leave the job site clean when they are done. Their communication skills are very good. I highly recommend them.

It’s always hard to hear that you have water in your wall, but if I could have hand picked someone to come in and resolve the issue, I could not have chosen anyone better than Allan and Raj. They were knowledgeable, thorough, kind and explained every step of the way what I could expect from beginning to end. I feel so fortunate to have had this amazing support and had full faith in the process. I am so grateful for that! Please extend my deep appreciation.

This review is specifically for Pharo and Tyrone, ServPro technicians that came out on 1/16 and 1/17 to do monitoring of my apartment following flooding in the building that impacted several units including my own.

Both young men were timely, thorough and quick; professional and cordial; and each demonstrated good communication skills (explaining basics of their monitoring objectives and tools, purpose and timeline for running the dehumidifier in my apartment).

Both also extended additional assistance—Pharo asked if I wanted him to put up plastics sheeting to help speed the dehumidifying process (I said no thank you) and Tyrone asked if he could be helpful by taking down items off the top shelves of my kitchen for me (I gratefully said yes).

On 1/21-22/26, Alan was the monitoring tech on site checking moisture and removing the dehumidifier at the end of the week when the levels had returned to acceptable levels. All the same professionalism, timeliness comments above apply here also but additionally I wanted to mention the following after some reflection.

Alan’s personality and demeanor is particularly effective in customer service in my opinion—soft-spoken, knowledgeable, personable and reassuring. Both he and Ronald, the original project manager who did the initial assessment, both had a similar calming demeanor. I can imagine in stressful situations like an apartment flooding and having to deal with insurance and damage, people like myself can get agitated. Wanted to thank and commend Alan and Ronald for bringing a calming, mellow energy and expertise to their workplace and my home in disarray after the upstairs flooding. Highly recommend and happy to share review with friends and family.

I have used Chris and his guys several times over the years and I'm impressed and grateful every time. Every time I've had an emergency, they were at my home within two hours, which made stressful situations feel manageable. They are professional, responsive and definitely know what they are doing. They explain the process, work efficiently and provide quality work on every occasion. On top of that, their pricing has always been fair, which I really appreciate during an already difficult situation. I am so grateful for their reliability and I would highly recommend them to anyone dealing with water damage or needing mitigation services.

Chris and his crew are quick to respond, professional, knowledgeable reasonable and treat you like family. They did an amazing job cleaning and restoration after a flood.

I have been using AAA Carpet Care for the last 17 years on my rentals and listings they have always done an awesome job. Chris and his workers are very knowledgable and professional. They work extremely hard to restore everything back to the original condition. I highly recommend them for all your carpet care and restoration needs.

I’m always a little nervous to have workers come to my apartment since I live alone, but Chris and his crew seemed genuine right from the gecko. My apartment flooded and every inch of the floor was damaged. Chris found the leak before the plumber even arrived! I had industrial type drying equipment set up for days which was monitored once daily by the company. Once dry, it took 1 day to pull up the floors and get the funky smell out, then 1 day to install the new beautiful, and waterproof (hehe), floors. I appreciate the job well done and extra consideration I was given along the way to make sure I was happy and comfortable with everything being done. I don’t think you can go wrong with this company. 5 star service with aloha

Chris and his team are very professional. I don’t like having people I don’t know come into my home, but his staff were very friendly and made it a comfortable experience. My condo flooded and they responded to the flood very quickly and were at my place within an hour from the time I called. The were able to extract the water out completely and dry everything with their equipment within 24 hours. I highly recommend their services.

These guys did a great job cleaning the carpet at our condo. They have all the necessary equipment to get the job done right. These are guys that you can trust in your house, I think thats the most important thing I can stress. These are nice hard working guys that got the job done quickly and came in cheaper than I had budgeted for. I would recommend them to anyone who needs there carpet cleaned or water removed.

AAA Water Damage Restoration & Carpet Care was awesome! Punctual, great communication, professional, clean, and super nice guys! Stoked on the service! Mahalo nui loa Chris and Vince!