Electrical reviews in Honolulu, Hawaii

Well I have had solar installed on my house and it has been 16 weeks and nobody has come to actually turn it on. So I have a very expensive paper weight on my roof. Calls are not returned promptly and I have gotten to the point of hounding the organization for a call back. The permit was pulled on 5/2022. Seems a bit long to complete a project as it is now 1/2023. I believe the goal here is to redefine the term "delinquency" If you are considering this organization request a contract that states compensation for missing target dates. I do understand there are items that come up during the assessment that need to be addressed. This is expected. I refer to the stalling of getting that assessment scheduled. A one one week wait time became 16 weeks. On top of that they started to point fingers at the region electric company, who by the way haven't even been involved yet. My request for a detail document requesting all transactions on the project have not been addressed. Request for contact information of the parent company have been promised and then subsequently ignored.

However the workmen were fantastic, neat , clean, friendly. They actually made my garage look better that before. If I could have hired them on the side I would have.

Out of all the quotes you'll get for a PV install .... Pick theses guys... HANDS DOWN.

From the initial inquires to the completion of the post install punch list items, every member of the Revolusun Team was fantastic. Design & engineering team took the time to answer ALL of my questions in detail. Installation team did a great job & stayed on schedule even when HECO threw them a curve ball. The QA team worked well with the C&C code inspectors to insure the install meet all the City & State requirement. The price was fair as compared to other quotes I received. The only frustrating part of the whole process was the wait and that wasn't anything Revolusun could influence. That was waiting on HECO & City & Country permitting. WELL DONE to the Revolusun Team.

My experience with Revolusun was First Class. They were professional in every aspect of the proposal and installation. I could not have been happier. One of the things I was really impressed with is how they took care of a few damaged roof tiles on the installation and how they covered my existing HECO meter with a cabinet and then made sure all the finishes matched.

Michelle is an asset to the company based on her knowledge, professionalism and follow through.

James assistance in coordinating the job was valuable.

The crews: Luka and his electrical team, Kevin and his panel team, carpenters, and painter did an excellent job.

What impressed us the most was that the installation was done in one day.

The above employees are definitely a benefit to RevoluSun.

Bill and the broader team really made the process of transitioning to solar super easy. They’re always responsive, always pick up the phone, and the customer service doesn’t end once the transaction is complete. We had to provide additional documentation for tax purposes and the team went above and beyond to get us the necessary documentation. I truly felt like they were on our side.

RevoluSun Solar continues to provide exceptional service. Jesse Dean, Blaine Akiona-Bannan, and Jonathan Dew from RevoluSun Solar, recently installed an indoor evaporator and outdoor condenser in our home. They showed up on time, effectively removed the old evaporator and condenser, properly installed the new evaporator and condenser, and explained how to clean and maintain those units to extend their lifetime. They clearly answered all of my questions. I appreciate their professionalism, positive attitude, cleanliness, and their expert skills. RevoluSun is my go-to company for my air conditioning and solar energy system needs.

Geoff and his team were super amazing from start to finish. We actually started this project when enquiring about a removal and reinstall of my old PV system when we were reroofing. Tesla gave us the contact of a few approved contractors, I reached out to all 3. Revoluson, the number they gave me was the CEO's cell phone, he answered and was super helpful. They were the only of the 3 that really got back and moved the ball forward. After doing tons of calculations of costs and benefits, Geoff worked with me to figure out it was best to actually redo the whole PV system, which we ended up doing.
From that point, it was like a total "white-glove" experience, with them walking us through everything from the rebates, loans (Used Hawaii State FCU which is also super awesome!), HECO paperwork and permits...etc.
The process is pretty tedious and long, but they stuck with it and did not drop the ball at any point. They were always very understanding of my questions or concerns, and in a few short months everything was completed. Each set of professionals that we dealt with, the techs, the installers, the estimators, etc, they were all super professional and friendly.
We've had the new system running with battery backups, and it has exceeded expectations. Way more efficient than our old system, and with that latest storm we had, everything worked exactly as described. Battery back ups fully charged, when the high winds knocked out our power, we were fine for the few hours everyone else was out of power.
I'm not sure of Revolusun is the cheapest company to do these types of projects, but they are certainly the best that I have dealt with and have no regrets. Mahalo to the entire team there at Revolusun!

Be wary.

We went with Revolusun as they were marketed as a premium company. Higher prices than competitors, but with premium products and customer service. Unfortunately, that has not been my experience.

The salesman was great, communicative, knowledgeable, and patient. Even with two design changes, he was responsive and helpful. After we agreed on the size of the project I was told the timelines: two months before install, one day of installation, and then the following day an engineer would come out and turn the system on.

Install day came and the crew was great—friendly, motivated, and quick. After that, I expected an engineer to come out the next day, however, I was told it would be three weeks before the engineer would come out. Revolusun’s reasoning was they had gotten backed up with projects and that was the earliest they could send someone. So I had a complete system on my roof, but was paying HECO $1200 a month for energy.

I called to see if anything could be done. I spoke with a senior engineer who said he would, “look into it and get back to me,” but I never received a phone call. I called back multiple times, and was told I would get a call back, which never happened. Poor customer service.

I had a remaining balance to pay off, and was waiting to pay it until I spoke with someone. Finally my salesperson emailed me about the remaining balance. I replied with my concerns and he never responded. Very unprofessional.

As others have mentioned in their review, once Revolusun has your money, do not expect anything from them.

Update: my sales representative called me multiple times to discuss my sentiment towards the company. After our conversation it was clear a miscommunication, poor communication, as well as good circumstance for Revoluson (got too busy), that caused my frustrating experience.

Awesome service with everyone involved. Thank you Tom and Zach for answering the many questions we had. The whole process was seemless

The RevoluSun team was professional and courteous throughout all aspects of our solar panel and battery backup storage project. They asked all questions quickly and were very helpful educating us throughout the paperwork and permits process. The installation crew was highly professional, clean, reliable, and friendly. Would hire them again and highly recommend them to others for all things solar power related.

Very smooth experience so far. RevoluSun has made the solar installation experience painless. Thank you!

Yesterday I waited all day for the employees of Revolusun to show up for a repair of a broken item that happened three months ago. I called at around 4:45 no answer and left a message hoping to receive a call by this morning. nothing so I called again. Only thing is a recording that said leave a message again
Is this practical for a professional business
Phone calls are normally returned the next day. Can you imagine how I wasted my day.
Prior I was making $20,000 month. You break that down in days. No return call nada.
People think about your next solar company

I’ve used RevoluSun for both my HVAC system and my solar. In both experiences they have gone above and beyond expectations. If I ever need any of the products they offer in the future they will be first choice.

You can see the true values of a company with something doesn’t go right. I have had my HVAC system for a few years now and had a few of problems with the unit. RevoluSun has always been quick to respond and to solve the problem. This is a company I trust because they have shown time and time again that they stand by their work and will ensure its quality. I would recommend RevoluSun to anyone and I myself will be returning customer.

As an existing customer, the company's follow up is non existent. I had to remove and reinstall my PV panels because my roof was bring repaired. It took me months to schedule a removal for September 2024, with numerous unanswered emails, and only getting follow up when I called to yell at them;. even though I emailed them in May 2024. And now we are nearing the end of January 2025(!), my PV panels haven't been installed again even though the repair was finished in Nov 2024 and I emailed them numerous times to follow up since last year, and either they don't answer emails or they say someone will get back you to get on the schedule after they finally decide to reply. I already paid 50 percent down ($5,000) for the project. This is honestly the worst and most painful experience of any company I've dealt with, especially since we started with them we've probably spent close to $50,000. I highly recommend you look elsewhere if you want a PV system because if you need any type of customer support, you won't get it . From the picture below you can see my panels on my lawn waiting to be installed as of Jan 21, even though my roof repairs were done in November 2024 (!).

I have overall had an excellent experience with Revolusun. Their crew is very knowledgeable and they do a great job from start to finish. I hope they continue to provide superior customer service to their existing customers.

We are very pleased with our PV installation by RevoluSun. The process went smoothly. They were organized, efficient, and professional. The salesperson was friendly, patient, and knowledgeable. She right sized the system we needed. The installers worked quickly and were respectful of property.
They did not leave a mess. The engineers and electricians were thorough. When we experienced a small glitch, they were quick to come to the house and worked diligently until the problem was discovered and fixed. The system has run smoothly since then and we are pleased with the new, very low, electricity bills. It also feels nice to be going green! Our experience with RevoluSun was top-notch and we highly recommend them.

I recommend RevoluSun Solar, the staff is knowledgeable not just on installing solar panels for your home but also how to keep them working at top shape. The cleaning crew after washing the panels, they checked the system to ensure it was in top state. If you are looking into solar panels for your home I recommend RevoluSun Solar!

Never disappointed. Two interactions with REVOLUSUN have been fantastic. First was initial install of panels and battery. They asked us how we managed our day to day, then made a recommendation on what we needed - DID NOT TRY TO OVERSELL! Honest appraisal, liked it with the conversation that if necessary, could add to our solar system. Which we did. Second round was just as productive as the first. Team was on time, on target, and upgraded our system with additional panels and battery. Showed us how to manage the app, and cleaned up prior to leaving. We did have a glitch with the new POWERWALL II, which customer service immediately found a replacement, scheduled an install, and ensured all was working properly. 100% happy with Michelle, Gavin, and Seth ++ their support teams.

Recently moved to Hawaii and purchased a home. Moving in was a little difficult and we discovered the Solar Hot Water System was a little tired after many years of service. We only had hot water on sunny days and only at certain times.

We called numerous local plumbers but they all recommended contacting RevoluSun Solar.

I called and was connected to Mr. Marty Shaffer who listened carefully to my needs. Marty is the most competent technical salesperson I have ever communicated with. He understood my situation and offered to come out to my location to evaluate my requirements. He looked at every aspect of my home and suggested a plan of action. He suggested RevoluSun Solar have one of their company engineers review the site to make certain the plan was engineered to perfection.

Revolution sent out a special engineer who reviewed the proposal and made suggestions. She was absolutely amazing climbing on the roof, measuring and documenting the locations and existing plumbing. Ms. DeTure listened to all my concerns and developed an engineering plan that made me feel comfortable. She was sensitive to my every question and answered them all. Truly a person that cares and knows her stuff.

Today I am sending in my final payment and am 100% satisfied with all the perfect work the install techs and electricians accomplished. The work is so well accomplished with every detail completed with perfection. The team members all the finest people you will ever have work on your home. I feel like each of the members became my personal friends.

In summary I can't wait for the Photo-Voltaic project to be designed after I save a few more dollars. My family and I are taking hot showers every day and night thinking about how wonderful this experience was.

I have found a GEM of a company that provides the Best Service with the Finest Professional People. This is a Triple A Company.

Jim Linnen

I overall had a really nice experience. The primary driver of our pleasant experience was due to our project developer, Marty Shaffer. Marty was very responsive and worked hard to understand our needs for this big project. Installation was seamless.

My biggest complaint was the engineering/design side. I felt like their interest was in finding battery and solar panel locations most convenient to the install team, not necessarily what was best for my situation. However, by working with Marty, he helped us work through some of those issues.

My suggestion: work with Marty if he's available. Trust the install process. But make sure you get exactly what you want with the design process, and you'll be happy. Would recommend overall.

I contacted Revolusun when we bought our house, primarily to decrease our electric bills. I was contacted by a very knowledgeable sales rep who explained the ins and outs, discussed no interest loan for start up and gave further recommendations on products we hadn’t considered. Over the years they have been available to fix minor issues and even came to repair my existing solar hot water heater which had issues. I’ve recommended them to friends numerous times and still get thanks for that, though it’s the company that earns those thanks. I would recommend then for everything: solar hot water, PV, battery backup, and split system AC.