Water Damage Restoration reviews in Honolulu, Hawaii

We dealt with Ronald Sipiri, a very friendly and polite person. He was very knowledgeable concerning our situation and explained in detail what steps needed to be taken. I would definitely recommend working with Ronald, he is an excellent representative of Servpro.

Your guys were so friendly, courteous, and knowledgable.
Very prompt. Yeah, they deserve a raise and recgonition.Calvin, Philip, and Chance. Great Job !!!!

He was very informative and helpful. Great customer service thank you again Tyrone!

I recently had severe water damage in my ceiling and called Servpro. I had the good fortune to be connected with Billy Brymer who went out of his way to work with me and keep within my budget as my insurance carrier denied my claim. As this was going to be a big project to replace drywall ceiling panels and most possessions in my home were going to be relocated, I then decided to change out the flooring also and this is where Shannon took charge. My house would be inhabitable for several weeks but both Billy and Shannon were very responsive, always keeping me informed of progress, and provided me progress reports with photos while I remained off island. When I returned home, I was so relieved, and everything turned out fantastic. I would not hesitate to use this company again and both Billy and Shannon should be commended for a job well done. Mahalo!

I would definitely recommend Servpro for any home renovations. My project manager, Shannon Krakover, was awesome, and she was very attentive to all of my needs and wishes. I had great piece of mind knowing I could leave for work, and they would treat my home with care and respect. They did a great job, and I am very happy with the finished results.

Billy has been fantastic to work with! He kept me updated throughout every step of the restoration process, even while having to manage much of it remotely. They made the entire process as smooth as possible, ensuring our unit was restored to its original condition.

Joshua and phillip did a very efficient job taking down the ceiling damaged by water leak. The are friendly and careful, did a neat job preparing for the and cleaning up afterwards. Joshua answered questions carefully to banish my doubts so i understand the process and whats going on. I would highly recommend them.

Mission completed on the drying side. The blue collar workers did a good job but the white collar types are failing to send their report to USAA for the next step for restoration. This takes mere minutes on their end. MOVE!

Allan was phenomenal. Friendly and dedicated to his craft.

Pharo was very nice, and took out all of the equipment from my unit.

Philip was very helpful with finishing up the last touches / clean up. Thanks.

The crew that came out to prep and demo for repairs from water damage was excellent.
Tristan & Phillip the demo crew were professional and kind, as well as fast and efficient.

Juan did the inspection and Allan setup the onsite removal. Overall fast and immediate response.

Seki and Phillip came promptly and did their best given the conditions. Would recommend this company anytime.

Josh and his crew (Wayne, Linden & Manuel) were great in cleaning my storage unit after a recent fire. Would HIGHLY RECOMMEND their services to anyone and would definitely call them if I need anything like this again! Thank you!!

After waking up to a devastating very very early morning water flood disaster. I immediately contacted Servpro. Billy immediately responded and was so kind and accommodating despite the early morning call. Billy and Juan were very responsive and promptly showed up, coming to our rescue!! Wow…we really appreciated them! They thoroughly did their assessment and quickly got to work. Great job 👏
So far we have met such efficient employees and technicians, I also would like to acknowledge technician Mario who followed up to reassess situation, he was helpful and informative of current situation.
Yes, we we’re disappointed, yet not surprised that we have to continue to deal with the deafening fans but realize that is the process and was reassured that they will continue to monitor daily. Again, thank you for the excellent team work so far!!

Billy and Tristin were great! Very professional, tidy, and great communication. They clearly explained everything to us, making us feel very comfortable about having them in our house during a stressful time. They were able to get things cleaned up fast. We're a military family and live on base, so I hope that the housing office continues to use their services. 10/10 would recommend these guys!

Allan and Raj set the machines for drying in our unit. Great work!

Alan from Servpro cleaned my store's restroom very thoroughly. It ended up spotless, smelled great, and he got it done very quickly 👍

Rajesh Kumar was very friendly, and informative about the process and what the remediation process looks like. The company is lucky to have rajesh.

Thank you so much to Joshua and his team! We went to check our storage unit for damage after a facility fire and did not know what to expect. Joshua kindly greeted us and informed us on what to expect throughout their process. He and his team were very professional and treated my husband and I with respect and courtesy. I'm also glad to say that they handled our belongings with care and communicated with us and were open to our comments and concerns. I did have interactions with other members of the restoration crew, and they were all very friendly and helpful. I'm so happy with the service this company provided and would highly recommend!