HVAC reviews across the US

4.7 based on 940092 reviews Back to the listing

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    5

    Restano is a very good Company. I was having problems with my Sewer and they came right out. I would recommend them to anyone .

    5

    On time arrival of scheduled appointment. Courteous, and listened to my explanation of the problem that I needed resolved. Matched other competitors quoted fee for camera examination.

    1

    Called for service on 1/29 about a backed up sewage drain. Gave Mackenzie my name,number and address and was told someone would get back to me "soon" to address the situation. It's now 2/2 and I still haven't heard from them.

    4

    They installed my furnace and a/c years ago. I have the maintenance plan. They come every spring and fall to check everything. The techs are very polite and professional.

    4

    Called them when our heat stopped working. They came over the weekend, provided information on the problem, answered a lot of questions, and were available to replace the furnace very promptly. They were very responsive by phone whereas other companies were difficult to reach and the people who came to the house were very friendly!

    5

    Chris was amazing. He was professional and friendly. He was able to efficently fix the problem we were having in our bathroom. I would recommend Chris to anyone with any plumbing issues

    3

    My air conditioning motor and module went bad on Thursday. Friday the part was to come out to be put in. It didn't come. I never received a call telling me it wasn't coming in. I called at 1:30. No one knew why it wasn't in. Monday it was to come in. Again never received a call as to if it came in. Called Restano at 2 pm. They said it the part was being delivered to my house to be put in later that day. No Communication from them at any time. The worker who came to my house was polite and apologized for the mix up and did a good job. No one from the office could explain what happened or why I didn't get a call. I was without air for 5 days due to the weekend.

    1

    I called Restano to connect two pipes CPVC to copper. Guy came and gave me an "estimate" of $500. The sales guy spent 45 min negotiating price with me - real plumber could finish the work in less than 30 min. He called his "manager" a couple of times to lower the cost to $279.99, and when I refused, he told me that he needs to collect $69 + tax for diagnostic (connect two lines ???). This was not communicated when I called first time.

    5

    We use Restano for all of our plumbing and HVAC needs but I have to rave about the service we received from an installer Damon! He installed our undercounter icemaker. He was courteous, professional and took the time to walk us through the process and the extra steps he needed to take to install it properly. Thank you Damon!

    5

    Excellent in every respect! Arrived on schedule and called ahead to verify that we were home. This was a problem with a drain stopper which he fixed quickly and assured us would not recur. He asked if we had any other plumbing issues or plumbing related questions. I had minor plumbing concern which he addressed.

    5

    We have been utilizing Restano for over 5 years. The quality of work is five star. We have never felt pressured and we have been treated with respect, beginning with the phone call and all the way through the final install. Thank you.

    5

    I had a great experience working with Restano Company when my AC was down. The tech came out and assessed the problem and fixed it in a timely manner. He was professional and prompt. I really appreciate it.

    5

    Austin was wonderful- arrived on time and the install was seamless. Put rugs down so he didn't track dirt in and out as he had to literally crawl into our "pit" to take the old furnace out and install the new one. Will recommend time and time again!

    5

    Restano has always done right by me...they installed my furnace and have always been fair with their charges for parts and labor. Perry was the technician on their most recent visit and he fixed our A/C unit at no cost, even though the warranty only covered the furnace. We use them for all our HVAC needs.

    5

    Great job. Phone answered right away. Made an appointment for next day. Even had our furnace on record. The technician was very professional and courteous. By the way, when they installed the furnace 9 years ago they did good job too.

    5

    My furnace's pilot light was going out frequently over the last week. Yesterday, Sunday, it went out 4 times. My home's temperature was 62 degrees. I called Restano's and was able to immediately speak to someone who was able to send a repairman out within 2 hours on a Sunday. Brian was very knowledgeable and professional. He quickly diagnosed the problem as a bad thermocouple. In the space of 30 minutes he replaced the thermocouple, cycled the furnace, & assessed that everything was in working condition. I even was able to use a discount coupon from their website. The price was very fair. He also gave me information about a maintenance program I can use in the future. The furnace is working wonderfully. I am a very happy customer.

    5

    My wife has a real bad hip and is going to get surgery and we needed higher toilets than the standard ones we had. The Tec named Joshua came out and gave us a price. Today he installed both toilets and the price was exactly as previously stated. Joshua was one of the nicest plumbers we have ever had. He not only did a great job but he explained the process. He was so kind and considerate and triple checked the toilets so there were no leaks. When he addressed us it was always maam and sir and was very respectful. In conclusion I'd like to say he was outstanding. Restano Heating, Cooling & Plumbing have a great employee in Joshua. Thanks so much. Michael & Laureen Shearer

    5

    Restano's came highly recommended by a reliable source, so I was pretty confident going into the transaction. I was immensely pleased with the performance and quality of the work as well as with the communication and professionalism shown. These plumbers are the good old fashion respectful crew. Now, I will highly recommend them to anyone that needs a plumber, furnance, or central air services. .

    5

    Our furnace/air conditioning unit were installed by Restano about 20 years ago and we've had them service both units annually since. They have been very professional, courteous and punctual in both the installation and maintenance of the system. We would highly recommend them to anyone in need of their services.

    5

    Restano and his team were outstanding -- thoroughly competent, polite and friendly! They've installed a ductless air conditioning system in our home in the Squirrel Hill area. They've done an excellent job. I have no reservations recommending Restano to any homeowner interested in implementing a customized heating and cooling solution!

    4

    Sales and service technician were very professional and did not try to over sell their products. They gave me a great price so I had a new AC unit installed. Once it was done it looked great and cools the house. My only criticism would be with the call center. Not all of my calls were returned. I would recommend Restano to a friend.