HVAC reviews across the US

4.7 based on 940092 reviews Back to the listing

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    5

    Had our chimney inspected and cleaned the other day by Lial and his crew. We were one of their last stops on a 14 HOUR workday and they still had smiles on their faces, a hustle in their step, and a positive friendly attitude! They did a great job and were very informative, will definitely call them again.

    5

    Mark came out and took the time to review our questions. Both of our chimney flews did not need cleaning so the cost for the visit was much less than I expected. He identified options for more effective use of our fireplaces. Great service, very knowledgeable.

    5

    We had the opportunity to call Mr. Chimney for some repair of our fireplace and cleaning of the chimney. My wife and I were both so pleased with the job they did. They showed up exactly on time, both men were clean and neat and went right to work. Before they started they reviewed what they were going to be doing and the cost. There were no surprises for either party. They kept us both informed about the work being performed, their recommendations, and gave a professional explanation for everything. Their prices seem low for the quality of work that they performed. It is so refreshing to do business with a company that is honest, fairly priced, completely ethical, and very knowledgeable. They are the only company that I will be doing business with from now on!

    5

    Nick and Jason came to replace the undersized chase cover and remove and replace the damaged trim. They came early and worked efficiently. The result is great and they are both great guys. We certainly recommend Scott and Mr. Chimney!

    5

    Scott and his assistant were very friendly, respectful of a person's home, everything was very clean and tidy. After completing the cleaning, Scott explained just how much of a cleaning we needed and readily put us on a call list for next year.
    All of the reviews are very accurate and we will definitely use Mr. Chimney again.
    Thank you for great service

    5

    Nick and Lyle did an incredibly and thorough job inspecting our wood burning fire place and chimney. They were both professional and kind. Very happy with their service and will be using them again!

    5

    We use only wood to heat our home so our wood stove insert gets a lot of use. We have had Mr Chimney come out and clean our chimney for several years now. We're happy with the quality of the job done as well as the customer service we receive each time. We actually had them repair the masonry on our chimney last year as it was in need and we're really happy with that as well. They never leave any mess and are always helpful with questions we have. We highly recommend them!

    5

    The Mr. Chimney team was very efficient. The work was done with integrity and respect. They respected my time and property. I had exterior work done; new bricks and flashing. I am very happy with their work, cleanup and responses.

    5

    This is such a great team of people to work with!! Scott came out to do an estimate at the earliest convenience, knew exactly what the problem was within 2 minutes of being here, then the next day, put us right on the books for the repair. Repair went flawlessly and quickly. Scott and Virgie are just the best in Spokane and I'm so glad they were able to take care of us so quickly. Highly recommend :)

    5

    Awesome company!! I had recently purchased a home and knew that the Chimney had issues. I called for a cleaning and they were able to make the appointment work around my schedule, which was great. As they arrived for the cleaning, they did a quick inspection and let me know that the chimney wouldn't be fit to burn after a cleaning due to the cracked mortar and failing top. They gave me a quote for repairs as well as the option to cancel the cleaning that I had scheduled. I had other companies quote the same repairs, Mr. Chimney had the lowest quote!

    5

    This was our first time to have Mr Chimney come out to our house. From the first moment I was impressed with the professionalism. Our technician was very friendly and informative. He was very detailed and thorough. Also, very personable which I value. They were very careful to be neat and tidy. I feel they are top notch. I would refer to all my family and friends. Thanks for such great service.

    5

    UPDATE: After Josh and Ryan rebuilt the firebox and did all the things, I got busy making fires. Then there were a string of texts (that Josh answered even though they were sent not during working hours) about how to make sure the flue was open.

    Then the house filled up with smoke. I told him it was possibly user error. Nonetheless, Monday Josh and Ryan showed up again to add some insulation to the crawl space. Also, we had a little discussion about making fires. (Definitely user error involved.)

    I may be the highest maintenance client in the history of the world, but Josh and Ryan may be the most patient fireplace workers ever. So grateful to them.

    ----

    We bought a house. (Why? Why oh why?) Inspection showed the chimney needed work and the firebox had to be rebuilt. Didn't get done before we moved, so Josh and Ryan spent the two days before Thanksgiving here (and some hours after) doing great work.

    Everything about this that could have been a big fat nightmare was easy. Scheduling was quick, and Josh was wonderfully responsive, updating me on the progress, describing the problems, and then working hard to fix them. Ryan's next career might be as a physics instructor, since he clearly loves explaining principles in a way that is both enlightening and entertaining.

    No one wants to have people in their home jackhammering away and doing masonry. But if you have to put up with that, these are the guys to invite in.

    5

    Lyle and Isiac came to do an inspection/cleaning on our chimney and found other issues that prevented the inspection/cleaning from being done, They could have easily completed the scheduled work and charged us, but they were honest right from the beginning. I cannot thank or say enough great things about Mr Chimney Spokane - they are professional, honest and will be the only chimney company we ever deal with. Thank you Mr Chimney Spokane!

    5

    Scott at Mr Chimney is awesome! We have received multiple services from Mr Chimney and Scott has always been honest, informative, and trustworthy, he has even recommended products to us that last longer, are more effective and have saved us money. Thank you Scott, we appreciate you so much!

    5

    Scott, the owner was incredibly helpful. He explained all my options and I chose what was best for me. The rebuilt chimney is beautiful. I am very happy with their service. Very friendly people and personable. Most of all, they are honest. You can't go wrong with Mr Chimney!

    5

    Kyle and Cameron came to help with a problem I was having with my chimney. After review of my situation they gave several options to fix my problem and left the decision to me. They did a great job of explaining each option. I was really impressed by them.

    5

    Scott is an honest and helpful professional who I think deserves your trust and business. He came to my house to give me a quote on cleaning the moss off my roof and doing some roof/chimney repairs. He gave me his honest feedback and recommended replacement even though it meant less business for him (they don’t do replacements). I appreciate honest people like Scott. Thank you Scott!

    5

    We've had these guys service our unit for years. They've installed a new stainless liner and kept everything in good working order.
    Clean and efficient. Highly recommend.

    5

    Mr. Chimney (specifically Lyle & helper) cleaned our Chimney in August. From scheduling to cleaning it couldn't have been better.
    So personable and professional. Then in October when we started our fire, the fireplace smoked horribly. I called Mr. Chimney and again from start to finish was friendly, professional and thorough. There was really nothing wrong but Lyle took the time to educate me on how the weather etc. Can affect how the fire works and what to do about it. I appreciated that he didn't immediately go to."buy a new stove", but when I asked about theres he explained to me why they are such good stoves. I won't use anyone else to clean our fireplace & when time to purchase a new stove, they will be my first call. Again, great service from scheduling to finish.

    5

    We got our wood stove insert installed December 2022 by Mr. Chimney (which we love) and then the following spring made an appointment to have them come out and clean it. I really appreciated Lial keeping me up-to-date on his arrival time. When he got here he looked it over and said that for our insert it typically only needs to be cleaned every other year with the amount that we use it (since we don't use it everyday as primary heat source). We appreciated his honesty...he was great. Glad to have saved some money.

    5

    We Just had Lial and Kameron over from Mr Chimney and they did a great job. Not only were they on time but they were expeditious, cleaned the space nicely, were kind, friendly and wasted no time getting to work and getting it done. I was advised on how to help keep my chimney cleaner during use and I between sweeps. I really appreciated the input. Thanks Guys!!!