HVAC reviews across the US

Great experience with Michael! He checked the site last week and the work has been completed by today. Even if it's summer! Thanks so much for your help!

After a difficult period of arranging for a service call, Mike showed up a little early ready to inspect and clean our fireplace and chimney.
He not only provided us with an inspection but made a couple of minor repairs that we were not expecting.
Moreover, he also assisted my wife with modification to her shop vac to make it more usefull and easier to use.
I found him to be pleasant, and willing to answer all our questions about conversation to a gas log.
If we make the conversion,we will most likely call him for the installation.

Quick shout out for the Chimney Guy.
He absolutely was spot on what roofing repairs that needed to be done, went over and above with repairs,, showed me before and after work, was very professional, knowledgeable, timely, and friendly. I will recommend him to anyone! VERY satisfied with his work!!

He never showed up. He barely took my husband's call when we tried to see where he was. We left a text no response. He called the next day trying to come to our house. We said no we have plans just like yesterday. Customer service was in the toilet.

After watching his Commercials on TV I had to tell my experience. I bought a house. Realtor recommended him. The seller agreed to repairs needed and used “ Chimney Guy.”. The cap he installed blew off first week exposing repair to liner was not done. Also left mess on my roof with motar. And a tool left behind. He told me I had Nerve to complain has he did the job forThe seller not me. AND No I did not accept his offer to come back. And don’t count on your home inspection to tell you about a major mess left behind. You’re supposed to trust someone after that. NO THANK YOU !!

Another no show two days in a row. Seems like a pattern based on other reviews. Check your google reviews before hiring someone that doesn’t even have common courtesy to let you know if he’ll show up. Clearly there’s a pattern. Don’t own a business if you can even respond to people trying to hire you. No cell service is just an excuse. Also, neither is car trouble. Being a kind human being revolves not wasting another person’s time. Thank you for wasting our time on two no shows two days in a row. What goes around will come around.

Update on my previous review. He did have vehicle trouble and he did come out and inspect my chimney. He was very detailed and did a thorough job. He was very polite and professional.

Bradley came and cleaned our 105 year old chimney. He was very professional and told us what was wrong and what we should do to improve it. No high pressure sales, just honest information. Will be using him every year going forward for cleaning and repairs! Highly recommend!

Matthew and Brendan were fantastic! They took the initiative to call and let me know that their initial job wrapped up ahead of schedule, allowing them to start my appointment sooner. They were genuine, amicable, and enlightening, providing me with all possible solutions for my chimney project in Apache Junction. I would undeniably reach out to them again for any chimney-related needs.

Tom & Sons Chimney Cleaning is truly an exceptional service provider. It's rare to come across a company that genuinely prioritizes quality and customer service, but this one does. They expertly installed a wood-burning insert in my fireplace, fitted a new flue liner, and constructed a new chimney cap with utmost care and professionalism. They ensured all the necessary permits were obtained before they started the work and coordinated a comprehensive inspection upon completion, which was passed with flying colors. The quality of the work is impressive to say the least. Despite being in high demand, particularly during the winter months, they always manage to respond to inquiries and requests. While it may take them a bit of time to respond due to their busy schedule, rest assured, they will get back to you. Ross, Herbert, and Matthew, their professional and courteous team members, never fail to impress with their professionalism and politeness. If you're in need of top-notch chimney services, look no further. Tom & Sons Chimney Cleaning has got you covered.

We've been patrons of Tom & Sons Chimney Cleaning for roughly 15 years. Herbert has consistently demonstrated honesty, even when it meant we didn't proceed with a service we were contemplating. Recently, we made the choice to switch our wood fireplace to gas, opting for gas logs. This was a fantastic choice, and Herbert guided us towards a top-quality set of logs. Ross and Matthew, the crew members, were extremely considerate of our home and ensured everything was spotless post-installation. We would not hesitate to recommend this chimney cleaning service.

Herbert and Matthew from Tom & Sons Chimney Cleaning carried out a thorough inspection of both my chimneys. They informed me that my chimneys were in a decent condition and didn't require any cleaning. I deeply valued their honesty. They arrived promptly and I decided to have one of the chimneys cleaned regardless. Brendan performed the task efficiently. The cost was quite reasonable and I will undoubtedly employ their chimney sweep services again.

Had a fantastic encounter. I was in need of two new chimney liners and I did quite a bit of comparing and got numerous estimates. One chimney sweep company sent Ross out swiftly for a free estimate, and in no time, I had a quote for a top-notch service with a lifetime warranty that was far more affordable than the three other companies I'd looked into. The entire task was completed by the following week. The quality of their work was outstanding and everyone, from Matthew to Brendan, was enjoyable to interact with and very supportive. I would definitely endorse them 100%, and they'll be the ones I call for my annual chimney service.

Today, we had our wood stove chimney professionally cleaned by Tom & Sons Chimney Cleaning, marking our second time using their services over the past few years. Both instances have been characterized by exceptional professionalism, thoroughness, and fair pricing. Today, Ross was the one who took care of the chimney cleaning, proving himself to be a valuable asset to the team. Their high rating on Google is indeed well-deserved.

Ross from the chimney sweep service did an excellent job on our recently purchased home's chimney. He performed thorough inspections, cleanings, and repairs. The extensive inspection report they provided was indeed valuable, giving us a clear understanding of the structure and condition of our chimney. They presented different solutions and choices for repairs, taking the time to explain each option. Ross was professional, friendly, and clearly knowledgeable in his trade. We were thoroughly impressed with their service and would highly recommend this chimney sweep service.

I simply cannot praise Tom & Sons Chimney Cleaning enough! Their office staff member, Brendan, is extraordinarily kind and always ready to help. It's always a joy to give them a ring and schedule a service for our natural gas chimney. This experience completely amazed me and put them on top of my list for chimney repair recommendations. Recently, our chimney has had issues with maintaining its flame, with the pilot light frequently going out. Upon contacting Tom & Sons Chimney Cleaning, they suggested consulting with another service provider who regularly services and carries parts for our specific chimney model. This advice saved me both time and potentially reduced the repair cost. While they assured me they could inspect my chimney if I wished, they made it clear that the other service provider was more likely to have precisely what was needed for a one-time, effective repair. I was genuinely taken aback by the thoughtfulness and kindness shown by Brendan and the team. I can't wait for another opportunity to do business with them. Their service is undoubtedly a 10/10!

I discovered a chimney sweep service about four weeks back when I required a chimney inspection to sell my house. Herbert promptly arrived to provide me an estimate and took care of my fireplace the following day. I needed their services once again at my new place in Apache Junction and was again impressed by their swift, dependable, and professional service. They took the time to fully explain the issues and proposed solutions, without any undue pressure, just exemplary service. These certified chimney professionals truly understand their trade, which is not something every 'chimney servicing' business can claim. So, exercise caution while selecting who to hire. I will undoubtedly be using these chimney sweep services again.

i searched online for a chimney sweep company to check out the chimney at a house i was buying in apache junction. i chose this company and they sent over technician matthew. he was very professional, showed up early, and explained everything clearly. matthew did a great job installing the chimney flue and made sure everything was done right. would absolutely recommend their services to anyone who needs chimney work in the area.

Matthew and Brendan from Tom & Sons Chimney Cleaning displayed a high level of professionalism. They took great care of our home by laying a blanket down in front of the fireplace and wearing booties while inside. Once they finished their chimney sweep job, they tidied up so well, it was as if they'd never been in our Apache Junction home. Except, of course, for our fireplace which was left looking better than ever. Their service was top-notch. I wouldn't hesitate to recommend them and I'll certainly be employing their services again in the future.

i didn’t expect to find someone who really understands chimneys here in Apache Junction, but i was pleasantly surprised. ross and his team were experienced, knowledgeable, and honest. i made a call, set up an appointment, and ross arrived on time to repair my very old fireplace flue. everything went smoothly. he didn’t try to sell me anything extra, and took the time to explain how to properly care for my flue. it was a solid, old-fashioned service and the whole experience was great. when my chimney needs cleaning or another check-up, i’ll definitely call them again!

Had an excellent experience with this team! After moving into our new place in Apache Junction, we wanted our gas fireplace and chimney checked out before using it. I thought for sure the chimney would need a sweep, but Herbert did a complete inspection and let us know everything was in great shape and no cleaning was needed. The service ended up costing less because they only did what was required. Very honest and dependable folks. I highly recommend their chimney sweep services!