HVAC reviews across the US
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Jake from safe sweep was awesome, very informative and provide a detailed estimate. Highly recommend!
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Jake was so knowledgeable and did an amazing job today. I would recommend this company to anyone who needs their service.
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Jake was really helpful getting a second opinion on our fireplaces and very responsive. He provided photos and explanations for our situation. The work was done very professionally and expeditiously, we would HIGHLY recommend Jake and Safe Sweep!!
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I submitted a request online and they called almost immediately. They came out and sent a drone up to see a general view of our issue of the cap falling off our chimney. They then took images of the other chimneys for me as well. Although they are not able to help me in this situation they did do an excellent job helping understand what to do next.
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He was on time and pleasant to work with. Will definitely call this outfit again.
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Jake and his partner came over following a home inspection, and I couldn’t be more impressed. They were incredibly knowledgeable, explaining exactly what needed to be done, something I really appreciated since I had no idea where to start. They cleaned out the fireplace, took care of the chimney, and were professional and helpful throughout the whole process. I’ll definitely be calling them again for my new place
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Contacted them after Spire could not get pilot light started on a fireplace. They guy that showed up spoke little english, messed around with the gas starter, then wanted to see gas line..out come. He fixed nothing, said I would get an email with quote to clean and install new gas line in 20 minutes, charged me $79.00 for nothing. Email never came you only talk to AI bots when you call. Horrible.
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Jake was professional and friendly. Found the problem, repaired the problem and provided us with good information. We were very happy we selected safe sweep.
Nick and Susan Wiesen -
I found Jeff from a google search, benefited from other people's reviews, so I feel I should leave mine, too. Damper cap was blown off during the May 16 tornado and replaced, along with some past-due maintenance. Once the first appointment was scheduled, the rest went smoothly. Fully satisfied!
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I had Safe Sweep inspect our chimney two weeks ago. During the inspection, they found some damage caused by water penetrating through the top of the chimney. They informed us that the chimney was not safe to use, and provided detailed pictures and a thorough report. The next day, we received a quote with two repair options for our fireplace. We decided to install a new wood-burning insert, which is more energy-efficient than repairing our 100-year-old chimney.
Hen recommended installing the Supreme Fusion wood-burning insert, which also qualifies for a tax credit. The company did an amazing job inspecting, offering us options, and explaining the entire process. They gave us recommendations specific to our chimney, and it was the first time I felt this level of expertise from a professional here in Ladue.
A big thank you to Hen, Jake, and Pedro for fixing our chimney in less than a week and for keeping our home and yard clean! -
So happy with my experience and service. Jake at safesweep is so nice and communicative. He takes time and care to explain all the details. Would recommend them to anyone.
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Excellent service! Quick availability (next day), inspection with immediate cleaning and more detailed inspection. Took video inside and out (with drone) and explained all findings in detail. Jake was very personable and knowledgeable. Will continue to use and recommend!
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When Spire Gas came to my house to relocate my gas meter outside, they noticed an issue with the water heater's valve putting out heat where it shouldnt. Poking around, literally, we found my chimney flue liner had turned from metal to paper thin rust, broken, and now clogging the pipe causing the backdraft! My HVAC and water heater were immediately shut off and red tagged by Spire, and I was advised to call a chimney service that could repair flue liners. This business was the 2nd result-with tons of good reviews. I called and Jake came nearly first thing Monday, found the problem, gave me a quote, and put me on the schedule for the next day. He and his helper were right on time, got to work immediately, and had everything fixed in just under 4 hours. Pictured is the 1 "before" shot I have, and 2 "after" shots.
Professional, kind, clear, and on time- the best type of contractors to get. I'd re-hire them if I ever need further work done! -
I originally had an appointment with another company to inspect and clean my flue liners but after doing some investigation I noticed that they had really bad reviews and complaints with the St Louis BBB. Safe Sweep is BBB accredited and had amazing reviews so I decided to go with them. Jake and his crew did not disappoint! They were straightforward with me about what I needed to do and they prioritized my job so that my tenant could have hot water again. During the entire process Jake communicated with me and kept me in the loop. They showed up when they said that they would, did a professional job and then cleaned up after themselves. I highly recommend this company and will definitely be using them again. I have been working in real estate and property management for over 20 years and have had a full spectrum of good and bad experiences. In a world full of shady contractors it's refreshing to know that there is one that I can always count on. Thank you, Safe Sweep!
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Noah was very helpful, clean, and quick! We are very much looking forward to hosting the family during this upcoming chilly season with some time by the fireplace.
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This company was professional from start to finish. I called to get a estimate on a chimney liner and tuck pointing within a couple of days they came out and gave me the estimate. I signed the contract within a week. Jake and his team was back out here starting the job. They cleaned up everything and I'm very pleased with the work. I have recommended Safe Sweep to some of my coworkers that also needs work done.
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Noah was great and very professional. We are super grateful for all the information he was able to provide to help keep us safe!!
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They were responsive, polite, and most of all helpful. Safe Sweep will always be my first call for my fireplace needs.
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Jake really took great care of our chimney. We had an insurance claim to cover the chase, but he did a thorough review of the rest of the chimney to make sure everything was safe. Got the job done on time and very well done. So glad we called you!
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Jake from Safe Sweep did an amazing job with our chimney! He came out quickly and efficiently with no hassle and did everything we needed and more. Excellent repair on the roof cap, and a thorough clean of the chimney while talking us through all the steps and proper maintenance. Truly a five-star service!
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Great service at an affordable price! Noah was awesome - quick and knowledgeable. Will definitely call them again next year!