HVAC reviews across the US

A-1 crew came and relined my chimney with a new stainless steel double wall liner, put a new cap on the top and connected all to the heater. They cemented everything and sealed it all. They were efficient, cleaned up everything after. They even provided pictures of the new work. I am happy with them and would recommend them to others.

UPDATE!
The crew came over and cleaned my heater and my pellet stove chimneys. They were through, professional and clean in their work. I will be using them again.

Definitely a 5 star company. Professional workers who arrived on time .Did an excellent job and left the place all neat and clean. Had 6 different projects going and they were all done in 6 days. Cement driveway slabs, walkway slabs to the back of the house, front stairs and side steps to kitchen, drains and gutters renewed, new chimney lining and repairs to chimney. Company always kept in touch with me daily . Will always hire them for future projects. Thank You.

My house stucco needed a repair. A-1 had a most flexible estimate among the 3 I've called, great communication with excellent professionalism. Highly recommended!

A-1 did a great job on my chimney. They were efficient, no mess in my house and job was completed in a timely manner. I would recommend them to anyone.

I hired them for a full chimney inspection, creosote removal, and any needed chimney repair before the winter. Unfortunately, they missed critical issues, including cracked flue tiles. They also left behind a mess of soot after the “cleaning.” When I called to ask for a proper chimney maintenance plan, they never returned my calls. Completely unprofessional. I ended up paying another company to do the job right. Don’t waste your money or risk your safety with this team.

Techs were very professional and polite.
They did a quick ckean job installing my Chimney liner.
The entry was sealed nicely.
John

After a small mix-up with scheduling, these fellows really came through huge. After identifying an issue, they were able to get the job done the same day.

We couldn't have asked for better people to work with or a more fair value. 10/10 recommend.

I'm not sure why there are such bad reviews on Google for such a great company. Give them a shot, you won't be disappointed. We'll definitely be calling them for future projects.

We scheduled a furnace chimney cleaning with A-1. Chris and Elmer showed up promptly after I received the text message that they were on the way. They were professional and completed the job in about 15 minutes. They also identified a rusted cap on our fireplace chimney that they replaced. All in all, I was very pleased with A-1 and would hire them to clean our chimneys in the future.

A1 was able to come in 1 day and assess the problem. Within 2 days, extensive repairs were completed. Very professional, well run.

My chimney had been crumbling for over 10 years. My landlord hadn't taken care of the issue. I had A1 come out to clean and assess what needed to be done to fix the issue. They were courteous, on time and explained everything they did and what needed to be done. I explained that my landlord was not the nicest person and would they call him with all this information. They said they would, they did within an hour and got approval to do the job. Then they got me scheduled 2 days later. I highly recommend this company. They are family owned and they were awesome.

Great experience. Highly recommend. Only contractor (of 3 we consulted) who did not charge for the initial inspection and quote. Only contractor who was confident of what needed to be done. They handled the permits and HOA documents quickly. Job was done more quickly than quoted. All workers were polite and always on time. New Chimney looks great and matches our house color perfectly.

After having to evacuate our home due to high carbon monoxide levels, our plumber recommended A1 Affordable Chimney and Roofing service. George (the owner) came to our home within the hour to address our issue, which was a collapsed chimney blocking the exhaust. He was extremely personable, friendly, and showed genuine concern. He explained everything to me in a way I could understand without being condescending (as most specialized contractors are IMO) and we were quoted a fair and reasonable price. His crew came the next day to replace the chimney liner. They arrived on time, were very friendly and professional, considerate of our property, clean and efficient. I highly recommend A1 Affordable Chimney!

This is in regards to work done in August 2019

Stay away, bait and switch estimates, will will not honor "Life Time" warranties for exterior work performed.

Will hold "inspection approvals" hostage on new liners and chimneys during furnace installations unless you pay them $3,000 to redo recently done liners and chimney caps/crown caps.

Will tie all work, including exterior work, to internal "Liner Cleaning"

Don't waste your time or money with these scam artists.

A-1 Affordable is definitely an A 1 company! Kenny was at my house right on time. He was courteous and professional. My chimney liner was replaced by Kenny and Walter efficiently and they left my property spotless. I wish every company was as thorough and easy to deal with as A-1. I highly recommend them!

Horrible workmanship. If you want your chimney/roof fixed or serviced with a reliable company, DO NOT call these people. They were supposed to fix the water issue that was occurring at my home, I paid them and a year and a half later the same problem is happening. I have pictures from before the job and pics from when they came back out to look at the job and it looks like they didn’t do anything. It looks horrible. The owner didn’t even have the decency to get on the phone, some manager spoke on his behalf. Very sarcastic and laughing on the phone. I have a contract that shows what they were supposed to do and they didn’t. In my opinion, if you are hired to do a job and got paid, you should do right by your customers. Once again, DO NOT choose this B.S of a company.

I am responding to your response. It’s totally false. These pics are from last week from your technician that came out. These pics are recent pics, which should never look like this especially if you pride yourself on doing good work. It definitely was in our budget as we clearly spent the money. Don’t lie to your customers. You guys simply did not do what was necessary and that’s the bottom line. This is a testament to your work and I would only hope that people go elsewhere when choosing a RELIABLE company.

We had two old, crumbling chimneys repaired and another old unused one removed. Yansis and his crew did great work that we are very happy with. The chimneys are safe and look good.

This company provided an excellent experience with customer service, and distinguished technicians. They graciously moved my scheduled appointments when I got jammed up, and communicated continuously to and after my service date. Their technicians did a thorough review of my chimney and roof, and provided photos with complete descriptions of what was necessary and needed to clean and repair damaged areas inside and outside. No pressure and no hype.

I really believed I was simply getting my chimney cleaned, however I now believe I have a partner to help prevent potential fire threats.

The cost was extremely worth the value I received, and I am more confident in burning wood fires this upcoming season.

Highly recommend.

GET 2 OTHER QUOTES IN WRITING!

This was my experience:

An elderly family member of mine currently living on a fixed income recently had a very bad experience working with A-1 Affordable. She called them for a chimney repair. They were quick to respond and completed the work quickly. The quality of work was good. However, the bill was a great deal more than what she initially agreed to and we feel she drastically overpaid.

The A-1 Affordable sales representative rushed through the process and did not provide a written estimate prior to starting the job. In addition, A-1 Affordable failed to produce any written change orders during the time that the work was being done to receive approval for the additional work. The final bull was WAY more than discussed.

The final bill was also indecipherable (photo below). When asked for a breakdown so we could figure out what happened, the sales representative claimed that he couldn't remember the pricing and instructed us to call their office. Being a trusting elderly woman that didn't think this could happen, she felt pressured and in turn just wrote out the check.

After allegedly trying to figure out what happened, an A-1 Affordable office staff member ALSO could not read the receipt that their own salesman provided. After repeatedly calling their office and making a visit for over a week to find out how we got billed so much money, an office staff member finally called back with a verbal explanation that didn't make any sense. Their lack of transparency was truly both shocking and disappointing.

We also requested an estimate to have our roof replaced by A-1 Affordable. After pricing them out against the two qualified competitors, we realized that they were 40% higher in price. Once again, it was the sales representative giving pricing verbally, while he later stated that he forgot the pricing that he had just quoted during the conversation a short time earlier.

When researching A-1 Affordable we confirmed they do a lot of work for PSE&G. The quality of their work is good, but unfortunately it seems as though they charge private homeowners as though they are also utility companies. They are well established and have a more than impressive facility for a roofing company. Even more impressive is their employee parking lot, filled with Porches and other very expensive luxury cars.

Of course a company is free to work at whatever profit margin that they choose. However, being honest and upfront with their customers regarding pricing before they perform the work is something that any reputable company should always do.

Bottom line is that I would strongly recommend anybody considering A-1 Affordable to perform any work for them to get at least two other estimates and to require that everything be clearly stated in legible writing prior to starting the job to avoid having a similar experience to the one I have described.

I do hope this post motivates A-1 Affordable to become a more transparent company when dealing with the public, because there is no reason that any customer should feel the way that I described after working with any contractor.

HONEST PEOPLE!
I called another company before A1 for chimney cleaning, and they showed up without even a ladder and wanted twice the price.

Henry was professional, had a small crew with him, and provided pictures of the completed work. Pricing was very fair, and additional work recommended was reasonable and explained well.

The problems with our chimney were quickly identified, and thanks to your professional expertise, all issues were corrected to meet both code and fire safety compliance. The work was completed promptly, with great attention to cleanliness and detail. We truly appreciate the quality and efficiency of the job."

I've been using the chimney services of A-1 Affordable Construction Company for many years now and I've always been extremely satisfied. They perform quality work and their employees, whether it's the crew they send out or their office staff, are always polite, respectful, and helpful. I would absolutely recommend this company if you needed work done. They do more than just chimney work so check out their website for all the services in construction that they provide.