Appliance Repair reviews in Boise, Idaho

Steve comes with a wealth of knowledge and explains thoroughly what is wrong with the appliances and is speedy and accurate. 5 stars!

Amazing service , would recommend. Whenever I need help this is the place to go to. Professional, courteous, and reasonably priced.

Over the years that I have operated a small commercial espresso business in rural Oregon, Pacific Beverage Service has become my go-to whenever my machine gives me troubles. Steve's expertise, professionalism, and exceptional customer service are unsurpassed!

Steve is an excellent technician who approaches every job with professionalism and passion. He serviced my espresso machine, and it’s now working perfectly. I plan to have him handle maintenance on my other machines in the future as well. Thanks again, Steve, for your outstanding work.

We highly recommend Steve. It is so amazing to have a technician of his expertise in the Treasure Valley. Our Rancilio Sylvia espresso machine was acting up. Steve had us bring our machine in the next afternoon, quickly diagnosed the problem and fixed it right on the spot. He even showed us how to do some additional maintenance they don't mention in the manual. Highly recommended!

Before Steve, flat shot after flat shot, after Steve my 80’s la Pavoni PUBV is back! Great price for maintenance and got it back quick even though he was in the middle of moving to his new location. Let Steve at Pacific Beverage Service handle all your espresso machine needs and you won’t be disappointed.

Cancelled twice on us. Both times we had to take a day off to be at home. Complete waste of time. I wouldn’t recommend their services.

Thoughtful process of elimination was needed to find an on and off again growling sound. Problem located and fixed. Rhyen did a great job.

Very friendly and very good advice . Thank you

Tldr: Go to "W L May Co" on Pine, for parts on your Frigidaire appliances, they may have more, but I don't know. "American Freight" helped me with that information, and I thank them.
As for Sears.....
First off, the Map shows that they're still accessible in the old Sears at the mall, it's not, and it should be reflected as such.
Second, had called the number, it's still valid as of June 2024, and was calling to acquire a part for a Frigidaire appliance. Everything was going good, but I had to ask them to hold so that I could get authorization to buy a part from Sears.... they couldn't do it and hung up on me.
Ain't that a funny thing? The consumer has been put on hold practically every time with a business, but ask them to hold is not acceptable? Ha ha ha.

So, being able to go to WL MayCo, I saved money, time and it was stress-free.

I got the impression he was not all that experienced with our refrigerator model and so I was skeptical of his knowledge on working on it

Jake was great. He communicated his timing well and worked neatly and was professional.

The technician was really good and very friendly

They came out and ran a diagnotic. I declined it at the time until GE could approve the charge. GE approved the fee and ordered the part to be shipped to my house. The Sears tech arrived and did the install on the part that their own diagnostic said we needed. The tech said everything was working and left. I looked at my washer & the detergent tray was broken. Then my washer would start a cycle and then stop. It wasn't performing that way until the technician swapped out the part. I called and got no where until GE reached out to them on my behalf. I asked for a manager to call me and it's been two weeks and no one has called me back. GE offered to hire them back out to my house but at this point, I told them not to bother. I don't want this crooked business in my house. I also work in property management and we have used Sears in many states for our hundreds of properties we manage. This was the worst experience ever.

Rhyen from Sears Service was on-time, professional, and knowledgeable on my particular washer. He explained the issue at hand and provided us with information to prevent issues in the future. No concerns to have him come again if needed appliance repair. Thanks!

Repair man was very easy to talk to and explained the changes we were making . He was very efficient and pleasant.

Jacob is an excellent tech. Very knowledgeable and professional in how he handles his job duties. Very thorough in performing the annul preventive maintenance procedures on our Kenmore washer. Kudos to Jacob

Jake was great
He let me know when he was going to arrive and was spot on. He also told me what he thought the problem was and turns out he was right. Great experience!

He did a great job
Would have been better if Sears got him on the schedule sooner

Sears is very easy to deal with and Mark was here within the time frame given and completed routine maintenance on washer/dryer with no problems. See you all next year. Thank you!

Technician came to for a maintenance check on my garage refrigerator as it is under warranty. While he was here he checked my kitchen frig and my dryer also.