House Cleaning reviews in Boise, Idaho

Lisa came out to see my home before the service date. She stayed at least 30 minutes or more. The house cleaning was scheduled for the upcoming Friday. She went over all the service cleaning I would be getting. In addition, she went over other details. On Wednesday evening I received a voice message from Lisa stating that they could not come out the following day (Thursday) without payment in advance. She was just at my house on Wednesday and never brought up payment in advance. Additionally, the cleaning date was Friday, not Thursday. She also stated that on Friday, she would come out and personally see how the cleaning people were doing. She never came. I believe she overcharged me for the 2 hours her 2 people were here ($180). The cleaning was OK, but not worth the price she charged by any means. Cleaning people were very nice and did an average job. Did not do the detailing (inside windows not cleaned, area around windows had dirt around the bottoms, and there were smudges on coffee table that were not removed). I would have shown Lisa had she come out as she stated she would do. The 2 girls cleaning my garage area were fantastic and did a great job (additional cost of $120). In short, not worth the price they charged for the house cleaning portion, and not professionally handled.

I was told several times by who I booked with to have a list of priorities and cleaners would address those first. I had a simple list to focus on floors & bathrooms. They were very courteous, but seemed unorganized from the start. After noticing they were still upstairs about 2/3-3/4 of the way through the time, I went upstairs where they had only done one bathroom and one of the two cleaners was fluffing pillows in a room I hadn't even mentioned. Clearly, time was not spent on the priorities I was told to provide and I don't know how much time was spent in rooms I had no interest in being touched. They then tried to speed through the rest of the job and it was underwhelming. They said they could spend more time to do it, mentioning they had some "variance" time and maybe another 15 minutes to complete the job. I let them finish and they said the office would call to discuss the performance and payment for extra time. The next day I was billed for an extra half hour and never was contacted. Just unimpressed with my experience here.

We have been a Happy Homes Maids’ customer for 7 years and can report we have been pleased with their services the entire time. Over time the maids have changed but the service has always been great. Questions and concerns have always been addressed quickly to our satisfaction. We have had other maids services in the past but are happy we are now with Happy Homes Maids.

I have been using Happy Homes now for about a year now and have been pleased with their service. I appreciate the flexibility and customizing to my needs. If something went wrong or was not satisfactory, they make it right. I went with other companies before trying Happy Homes and I'm happy I made the switch.

We have had them cleaning for us for over the last year. They have been absolutely amazing and I'm a tough critic when it comes to cleaning our house. In addition to that, I know our house is not an easy or fun home to clean. (We have 4 dogs and a very messy cat!) I am the type of person that goes through and checks over things. If something is missed I have called and they come out the next day and take care of it in a jiffy. Then the issue never happens again.

I fully understand that some people may of had a negative experience. But I think that is their fault in not properly communicating their expectations. You can't expect the ladies to read your mind and you can't expect them to put your crap away and do your dishes. (They will, but it's not a "standard clean" and if you want that service, then you have to communicate it to them.)

I can't sing enough praise on how the full experience has been in working with this company. From the office to the ladies that come to our home and clean. They have all been amazing. We plan on staying with this service for a very long time and I would highly recommend it to anyone looking for a cleaning service.

I've used Happy Homes Maids twice now and I couldn't be more impressed with the quality of service they provide. Their staff is incredibly friendly and my home has never been cleaner. I will definitely be using Happy Homes for years to come!

We have used Happy Homes for 2 1/2 years. These folks know the meaning of clean. They also communicate well and in a timely fashion. The same women clean each time which we really like; they know our house. If we ever have a request that's different from our regular clean, they are receptive and professional.
John and Peggy

We couldn't be happier with the level of service we've received from Happy Homes Maid Service - they are punctual, friendly, and most important of all, do a truly spectacular job cleaning our home! My wife and I look forward to them coming, because we know that our house will be absolutely spotless after they've done their magic. I have to give a direct call out to Brie (who is the team leader that is always at our house) - she does a perfect job, and always has a smile on her face. In summary, if you're looking for a flawless, low-stress way to get your house pristinely clean, look no further; you've found it!

I LOVE Happy Homes! It definitely makes me AND my home happier! I recommend them highly -- they are thorough, easy to work with and clean my house to my high standards with smiles on their faces! I have been using their services for two years now. Claudia is fantastic! Thanks Happy Homes!

We have been using Happy Home Maid Service for years now. We have been beyond pleased with their service and thoroughness. I feel like they often go above and beyond and I love nothing more than coming home to a clean home at the end of my day! We have also used the carpet cleaning service and loved it as well. Happy Homes days are my favorites days ever! Thank you Happy Home Maid Service!

I have used Happy Homes Maid Service for a year or so now and I've been overall very pleased with their service. They are flexible in finding options that work for you and are a fair price. They are organized and pretty consistent. When a job isn't done to your satisfaction, they make it right. It's hard to find a good cleaning company that you can trust to do the job right, but I would recommend Happy Homes Maid Service.

I have used Happy Homes now for over two years. I love the team that cleans our home and they literally leave no stone unturned! I can count on them to clean every part of the house thoroughly. Customer service from the office is also excellent and I am very very pleased with the services we receive. Its a great thing to have a clean house!

We have been using this company for 3.5 years now and have been happy with the service the whole time.

I initially hired Happy Homes Maid because I liked their cleaning approach- clean the whole house in addition to deep cleaning one area of the house (kitchen, bathroom) each time. The prices were comparable to other companies.

When there was an issue with the cleaning in the past, the company would send someone to correct it in a timely manner. The management is very responsive to feedback.

Additionally, they are very flexible. My husband’s schedule is rather unpredictable and at times I had to give a short notice to cancel and they were accommodating. We also travel a lot and there has been no issue stopping the service when we’re away from home.

I would highly recommend this company!

Lovely cleaning service. My husband and I have two dogs and a very busy lifestyle, so we never have the chance to give our home a thorough clean. Having the Happy Homes team come through while we are at work, makes coming home to clean house the most amazing thing ever. They do such a great job, are mindful of our personal belongings and are great to work with!! Highly recommend them!

We’ve used Happy Homes for about 10 or so years, at 2 different houses. The office is responsive and easy to work with if I need to reschedule. Sometimes I’m working from home when the gals come to clean and they’ve always been very nice and courteous. On the rare occasion that I think something wasn’t done well enough, they send someone out quickly to get it taken care of. I think they are fairly priced as well.

Thank you, Happy Homes.

I recently used Happy Homes Maid Service to get my house ready to become a rental. They did an incredible job and thoroughly cleaned every room. They took their time and their work is guaranteed if they missed something. Well they did phenomenal and I had no complaints. Thanks again for making it an easy transition from a home of mine for a home of another! I highly recommend them and would use again.

My wife and I have been Happy Homes Maid Service customers for years now, and we've always been impressed with the quality of the service and the value. We've been working from home for the last couple months, and so it was finally to the point where we knew we needed a whole-house deep cleaning. The Happy Homes team was super flexible, and found one of their team members (Megan) to clean our house. She was here for six full hours, and the house seems BRAND NEW. It's amazing - it seriously seems like there wasn't anyone living here at all! Not a spot of dust anywhere, not a dirty surface to be seen. Thank you, Megan, for making our house feel new again!

As long as Happy Homes is in business, we'll be (happy) customers!

I've used Happy Homes for almost 10 years and am delighted to review them. My gals know my home better than I do! (Not sharing their names - don't want the competition!) They are so quick & efficient. And the office staff is super easy to work with regarding scheduling & billing.

I've also used Happy Home's grout & tile cleaning and sealing work. It's nice to have people I trust in doing some of the more deep cleaning work.

I highly recommend Happy Homes for your cleaning needs.

I needed a cleaner for a move out clean on one of my rentals. I did not know how to qualify a cleaner to be good so I left it to Glow Pro. I am beyond pleased at how easy it was. Easy communication and fast and quality service. Glow Pro is my new go to. Thanks for being around.

Super happy with how easy they made everything. From the initial phone call (which they answered) to providing a quick yet reasonable quote for what cleaning I needed done. Then they were able to get me set up right away. I highly recommend Glow Pro Cleaners if you’re looking for a professional, friendly, and easy to work with company!

I was very impressed with Glow Pro Cleaners from start to finish. Scheduling an appointment was a breeze - they were easy to reach and responsive. I got a quick quote that fit my budget perfectly. The cleaning team itself was professional and thorough. My place looked spotless! I highly recommend Glow Pro Cleaners to anyone looking for a reliable and trustworthy cleaning service.