Plumbing reviews in Boise, Idaho

Where do we start?!? First, I called the office to see if they could get me in on short notice for a sale of my home. They we able to get me in the schedule the next day. Then Mike our service tech came out and holy moly what a great guy! Personal, cheerful, efficient, and professional. We had to dig a bit to get to the access and he got right on it instead of taking his time. He even offered to install a riser for next time so we didn't have to dig. The entire experience was beyond expectations and as great as could be for such a necessary and dirty job.

Thank you so much for all the assistance and service!

Technician was knowledgeable and pleasant. Gave me advise to make my system work better. If needed I will use their service again.

My family has done business with Express Septic Pumping for several years. They have been an exceptional company to work with from the very first phone call.
I had them pump my RV tank every 3 weeks and they were alway polite and punctual on every visit.Their price was the best in the Valley and they stood buy that price every time they came out.
The office staff was always very kind, polite and they never forgot to give me a reminder call to set up my appointment.
The Drivers never forgot to call the morning of the appointment to confirm someone would be available to let them on the property. They also would send a text about 10-15 minutes prior to their arrival. They were always professional, tidy and accommodating.
I would not hesitate to recommend Express Septic Pumping service to anyone. They’re by far, the very best septic service in the Treasure Valley!!

They came out and pumped my septic very professional very pleasant I've gone with you guys for several years and it has always been excellent service very happy will be going with you again

I have had very good results with Express. Had my septic tank pumped and my crawlspace inspected for leaks. Plus I use their enzymes treatment monthly in my septic. Have had no problems whatsoever and I highly recommend their service, the representatives are all kind and very courteous.

This company is great to work with! The communication is wonderful letting you know when a technician is on the way through texts and emails. The technician we worked with recently, (Ben) was professional, friendly, and respectful of the property. He explained everything we wanted to know in detail. He gave us options to choose from and an itemized list of things we could do to improve our plumbing. We will definitely be working with this company again.

We have used Express in the past. Jeff was our tech. Today. He is knowlageable and professional. He gave suggestions when needed and listen to me as well. I recommend Express to all. Keep up the good work!

Update for new pump service:

Making appointment was easy with a simple call. Got the date/time I needed. They followed up with a reminder text the day before, a call from office when the tech was at prior job, and then tech called to let me know he was 10 minutes out. Jason was highly professional and courteous and efficiently took care of the dig/pump/inspect. He explained the process and gave some tips. This was second time I have used Express for my home, and wouldn't hesitate to use again or recommend to others.

Prior review:
Fast, friendly, reasonably priced and professional. Online schedule was a breeze; friendly follow up call within 30 minutes to verify and get more details; and tech arrived in agreed upon window. Technician, Mike, was professional, courteous, and informative. He located lid quickly, dug it up, pumped, evaluated system, and then put all back together. We took him up on recommended enzymes and future treatment plan/schedule. Will recommend to others that need service. Thanks!

Was a very good experience from beginning to end. Made an appointment and was told we would receive a call when service provider was on the way. The gentleman explained the process and and pumping he said we had major blockage. He spent a significant amount of time removing the blockage with 100% success. Great customer service at a very reasonable cost.

Express Plumbing always does a great job whenever we need our septic tank pumped. It just so happened that this time it backed up the day before we were leaving out of town and we were extremely concerned and panicked about being able to schedule them in time before we had to leave early the next morning. No problem, Express Plumbing to the rescue! Toby the technician showed up within an hour and got us back up and running. He was very friendly and completed the job quickly and efficiently. We will definitely be calling them for any future septic service. Good job Express!

Jeffrey came in got right to work, cleaned up the problem. Put all of these equipment away. I'll bet it didn't take him 10 minutes.
To fix the problem with our septic, and he was in and out with every thing done and cleaned up. I have any other problems. I definitely will call them back. Genice Johnson

As usual your service is impeccable and your employees are very knowledgeable. That's why we continue to use your services. Kudos to James Baker your service technician. He was very kind and professional. Thanks for a great job James.

Great to work with they definitely could have ripped me off. But recommended The lesser evil. It is very much appreciated that they are not out there To try to take advantage of people that are in need. They actually are there to help you! I would highly recommend their services!

Jeff Davis was awesome last week for our service! He gave a good heads up time, had great communication, was super knowledgeable and very kind! Express has wonderful customer service, highly recommend!

I highly recommend Express Septic and Drain. It was a bit of an emergency for us, when I called I was able to get same day service. Jeff Davis was our technician and we were very pleased with his professionalism and expertise. After he pumped our tank he gave us guidance on how to keep our lines clean and what to use to break down sludge in our tank. Thank you Jeff for the excellent service! We will definitely be using this company in the future.

James was incredible!! The professional and best and tidy job that was done was just outstanding!! Thank you so much James! You were a joy to work with!!

The crew at Express was great, beginning with the call I made to the office. Very friendly. It was a complicated situation. It took thought and problem solving to think it through.The first of the crew arrived the day I called and found my septic problem and solved it. He was professional, polite, and friendly. The second person in the crew came the following day and completed the work. Also professional, polite and friendly. I would highly recommend them! If I need another plumber I am definitely calling Express. Thanks to all who helped me.

I can't say enough good things about this company. They responded to us immediately and had a service person on the way the same day. He was so polite and professional . It was so refreshing to have such a friendly young man (Levi) show up on this job.

No need to say what’s already been said. This place rocks. James was AWESOME. Stop comparing reviews and just call. ✌️

Excellent service! They were able to come out same day I called and were done in 45 min. Cost was much lower than expected. Would recommend.

Our technician James B was awesome. Super friendly and personable. Very patient as we looked for our second tank. He was professional and courteous. A pleasure to work with. You’re fortunate to have an employee like him representing your company.