Reviews of local pros in Hauser, Idaho

Pete helped me out so much. For a year I was dealing with a newly installed window that leaked and destroyed the interior wall in my living room. Pete helped me deal with the installation company and the manufacturer. He met with them at my home and helped me get a new window and a settlement. He and his crew installed the new window and repaired my interior damage.
Pete is my go to for any construction needs in the future.
I truly believe that Pete can accommodate anyone's needs and if not he'll refer you to a good company for the job.
I can't thank him enough!

Unable to contact this company. Called their listed phone number and got through to the IVR. After making my selection, the line went dead and eventually dropped giving me a message on my phone that the call failed. I tried with option one for service, option four for the receptionist, and no option at all. Same result each time.

Thomas brothers provide amazing service for a fair price. Definitely recommend.

Jake was super helpful and got my issue fixed right away. Professional and courteous. Highly recommend

I had a super awesome experience today, I had a frozen pipe, and was treated super respectabley and he had the repair done in less than 1/2 hour! I definitely will recommend this business!

Says they are open 24/7. But it’s been 44 hours and still no call back after multiple calls. Had to find a new plumber for our emergency.
They were assigned to us through American home shield.

When my water heater died they were honest and prompt with their scheduling. No surprise extra expense. High quality work!

I was scheduled for service through American home shield with these people. I called to inquire as to changing the schedule time. Some RUDE jerk named Justin would not even let me finish the request before interrupting me and telling me there was no way he would change the schedule.

This guy was rude when he first called me to schedule. Suggest one reconsiders this company before calling and getting the rude jerk on the phone.

I used Thomas Brothers through American Home Services and they were great. Scott fixed everything well, wore a mask and booties (can english get a word for those that doesn't sound so dumb?). Thanks Scott!

Prompt and timely, consummate professionals who swiftly and courteously tended to our needs with repairs and formed a solution by being very detailed in his work! Would DEFINITELY recommend Thomas Brothers Plumbing in the future.

Always go above and beyond in their service and care for the home (shoe covers). After their first time here to fix an issue I was hooked and will definitely call them for any and all future plumbing needs

It Terrifies me that I allowed these tweakers in my house with my family, while I was out of town for work. my wife realized there had been a leak under one of our sinks. I called them they sent out a tech. I got a bill for $410 to “fix a copper pipe leak quote. Seems steep but I paid it by check. The following week I was gone my wife and family had no hot water. And they would not answer her calls. I canceled the check Under the stipulations the job had not been completed yet.. And woke up to a text from Justin the manager. Calling me a “MFer” after being called all kinds of names and threatened. I drove down to his office which he then said he would call the police if I did not leave.

I had a leeky sink that needed two angle stops and a shower cartridge. Trent was knowledgeable, efficient, and friendly. Highly recommend them.

I used these guys in the past and things seemed ok. Tried to use them again for a simple task of fixing some hose bibs. They were supposed to get out last week but did not show up or notify they weren't going to make it. I call to see what happened and the SERVICE MANAGER said "we just didnt get to it but we can come out at the end of the week. However this time you will need to make sure you are there to pay us as soon as we are done." Mind you, last time they sent me an invoice and I was able to mail a check. Terrible customer service this time around, and now I have to really scramble to get some water going so my grass doesn't die. Thanks a ton Thomas Brothers for a week long delay of letting a customer know of the new motto "up yours"

Simple kitchen sink leak fixed in minutes. As a homeowner I probably should have been able to fix this myself but I feel good knowing a professional resolved this for me. Service call price was lower than I found elsewhere when I called around. Thanks Justin!

Had them out to investigate a leak coming from the upstairs down to the basement. They identified the leak but refused to fix it. In the process of looking in the ceiling to find the leak the lazy plumber put a massive dent in the top of our dryer. Apparently he couldn't be bothered to use a ladder or ask for a step stool. Since he didn't tell us he made the dent I called to complain, I was passed off to his manager Justin. After calling twice and being given the run around I will be forced to go to the BBB . What an awful company. Would not recommend to anybody.

Scott was very helpful. He took the time to research my type of water heater and he took the time to explain how the hybrid water heater works, and he solved the problem - that two other plumbing companies could not figure out. And it was a simple fix and not costly. Thank you Scott!

Technician was knowledgeable of what American Home Shield would cover. While AHS didn't cover the maitenance I needed the technician still fixed a few other plumbing problems and gave me pointers on how I could do the maintenance myself. Super helpful and worked with me to fix these problems! One star off for phone service, I almost didn't go with these guys based off of how blunt and unfriendly sounding they were on the phone. Glad I stuck with it though, very satisfied with the work done!

Beware!!! $98 for a “Service Call”. We have a new house, I submitted a Warranty Repair request for a garbage disposal that stopped working. Guy called me from the office and had me reset the breaker in the panel, BUT didn’t have me try the reset button AFTER originally mentioning it. Guy showed up today, hit the reset button and low and behold it turned back on. So I reluctantly paid $98 for something that could have been fixed over the phone… makes me wonder how often that happens?? $98 for 3 minutes.

Service Manager Jacob Hovland came out on super short notice and installed a new sump pump for us. The situation was dire and it felt like he was doing everything he could to help and get the job done as quickly and as efficiently as possible.

Used Thomas brothers today for a big clog we had in our kitchen sink. It was a tough clog but our plumber did a great job. He even answered all of my 4 and 2 year olds questions and treated us all like family. It was a wonderful experience and he fixed everything in a timely manner!