Reviews of local pros in Alsip, Illinois
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This service is terrible.
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They did the job efficiently and professionally.
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The service was smooth and hassle-free, with a fast installation by a skilled and courteous technician.
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They did a terrible job on my windows. Once they've got the money, they're out of there. It's like Home Depot is just a middleman who handles the payment, and I suspect they subcontract everything.
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Getting help over the phone is nearly impossible. I called the right department, but was transferred to another before being disconnected. Trying to reach the original department again yielded no answer. Eventually, I got through to a Custer service rep who attempted to transfer me - unfortunately, I'd been on hold for so long that my call timed out and went dead. If you need assistance with your installation or have questions, it's clear you'll need to physically visit the store yourself.
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We were stumped with an electrical issue in our newly renovated bathroom and had already consulted with an electrician, who gave us a hefty quote for something that seemed like a simple fix. Feeling desperate, we stopped by the Home Depot on Cicero Avenue in Alsip and asked for help. That's when I met Mike, who listened attentively to my problem and offered some expert advice on basic wiring principles. He helped me pick out a replacement switch and provided a speedy tutorial. With that guidance, we quickly got the bathroom lights working again - all within 30 minutes. Despite his modest demeanor, Mike is actually a lifesaver when it comes to navigating home electrical issues.
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The work turned out excellent. The company did a fantastic job and showed great care when working with my elderly mother during installation.
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These pros are the real deal, with products they genuinely stand behind. The work was top-notch and the equipment they provided left me impressed, especially considering a 1,000 sq. ft. home. Now I can breathe easy, knowing I selected a reliable partner for my needs.
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Had excellent interaction with the customer service team, who were quick to respond and provided detailed explanations. The technician was highly competent and transparent about his work. Prices were reasonable and the whole process was stress-free. Highly recommended.
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We've had a great experience with this company, from the initial in-home assessment to the installation. They provided detailed options for replacing our heating and cooling systems, including pricing and payment plans. The actual installation was excellent, thanks to a top-notch crew that worked efficiently. Cleanup was also thorough.
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They responded quickly to a water leak issue with my upstairs heater, identified the source and fixed it, also offered suggestions. I'm confident they'll meet my needs if I need their services again.
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The Precision team did a great job. Peter was very knowledgeable and got our AC replacement done in under 24 hours. The install team was professional, efficient, and friendly. Our new AC works beautifully, and they even offered some helpful tips on maintaining it.
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We're thoroughly impressed with Precision's service. Jerry arrived promptly, took precise measurements, placed orders, and installed everything in two weeks. As a dental office, we required reliable air conditioning for our patients. The company truly lives up to its name - the process was seamless and efficient from start to finish. Highly recommended for their professionalism and work ethic.
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We had a great experience with Precision Heating and Cooling. They installed air and heating systems in our loft, including a mini-split to heat and cool a room that couldn't accommodate traditional ductwork. Jerry K. was our main point of contact; he walked us through the options and helped choose the right unit. The team did an excellent job installing everything, ensuring professionalism, timeliness, politeness, and cleanliness on site. They also answered all our questions, being very accommodating. We're extremely satisfied with the work and product. We highly recommend Precision Heating and Cooling without hesitation, having had a top-notch experience from start to finish.
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Excellent experience! Same-day arrival, quick fix, and helpful advice on upcoming maintenance - a solid choice for home services.
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Our air conditioning stopped working right at the end of spring. Thankfully, my neighbor suggested Precision and it worked out well. The process was straightforward - scheduling a quote was easy. Peter explained that finding a unit that fit through our roof hatch was tricky, but he tackled the problem efficiently. I appreciated his transparency about pricing. A few days later, they had us fitted with a new unit, done professionally by a tidy and clean crew. They took care of everything from start to finish. If you need AC assistance, I'd recommend Precision without hesitation.
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We'd been dealing with Precision twice before we brought in our Trane A/C system for inspection, once a year as it was aging. This year, the 24-year-old system had lost its R22 coolant, and we ended up replacing both the A/C and furnace. We were fortunate that the furnace didn't break down during winter, which would have been disastrous.
We gave Ryan, the Precision service person who inspected our system, credit for his assessment - he said the Trane System was on its last legs. Since we'd had a great experience with Trane in the past, we wanted to stick with them. Peter from Precision scheduled a meeting shortly after, and Peter did a thorough investigation of what we needed. We appreciated his approach, which was informative but not pushy.
Peter wasn't trying to sell us on unnecessary features; instead, he answered all our questions honestly. His sales pitch was genuine, and we felt confident in our decision. The installation day arrived quickly, with four Precision employees working together seamlessly. They were courteous and respectful, each knowing their role and what was expected of them.
We liked the 12-year Service Agreement that Precision offers, which includes spring and fall maintenance with reminders via email. Knowing that our home will always have heat, cooling, and clean air gives us peace of mind. I trust Precision, and I'd definitely recommend this company to others. -
The technicians who installed my new furnace and thermostat were excellent. They clearly explained the process and left the area spotless. Extremely satisfied, I'm already looking forward to utilizing their services again in the future for both my air conditioning unit and two furnaces.
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Here's a rewritten version of the customer review:
Used their services for the first time to purchase a new furnace. Jerry was top-notch - knowledgeable and professional. The crew showed up on schedule, were friendly, and did the job flawlessly. -
The technician was extremely professional, knowledgeable, and honest. He thoroughly investigated the issue with our furnace and deserves credit for his efforts. We would definitely recommend Precision Heating to anyone struggling with their heating or cooling system.
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The technician arrived promptly, was very respectful, and methodical in his work. He addressed all my queries, conducted a thorough inspection, cleaning, and repair of a faulty component. When I requested an additional check on the humidifier, he rectified the issue efficiently.