Reviews of local pros in Aurora, Illinois

Really skillful and professional conduct and high quality work.

This was one of the complementary inspections which also happened to be our first experience with Andersen Plubing. It gave me the satisfaction of 'spending wisely'.

Nate York literally gave me a tour of my own house and it's plumbing system, which I didnt know until this day. My learnings from Nate is going to stay with me for the rest of my life. THANK YOU @NATE.

This inspection has given me a clear picture of the system and where it lacks and whats at risk. These plumbing health checks are indeed helpful to plan things in advance and avoid some of those unpleasant surprises.

Thanks again and keep up the great service.

Anil Kumar Ramachandran

Another perfect job by my friends at Andersen, plumbing and heating, Austin was personable, professional and like I’ve grown to expect does wonderful work. Here’s some pictures of the three sump pumps that were installed.

Joe and Michelle came to my home for a plumbing service call, and they were exceptional from start to finish. They were kind, thorough, and completely honest throughout the entire process. They took the time to explain what they were doing, made sure everything was handled correctly, and treated my home with care and respect.
I truly appreciated their professionalism and the peace of mind they provided. It’s rare to find service this trustworthy and attentive. Highly recommend!

Sean & Dylan came on an emergency call-pipe burst. They were respectful of me and my home. They made a thorough inspection, determined what needed to be done. After explaining everything they got to work and when they finished, showed me their work. Everything was very professionally completed. Everything was cleaned up as if nothing happened. I recommend Anderson to anyone who asks.

Jon, Jacob, and Melissa from Andersen Plumbing, Heating and AC Repair were amazing. After I called with a concern, Melissa was incredibly helpful, doing her best to diagnose the issue over the phone. She initially scheduled a technician for the next business day, but called back within minutes to let me know someone could be there in just 30 minutes!

Jon and Jacob arrived promptly and took the time to listen to our experience. They ran multiple tests, identified the issue, and fixed it quickly. They even took photos to walk us through the repair, ensuring we fully understood what happened. They answered all our questions without ever making us feel rushed. Professional, transparent, and thorough, we highly recommend them!

Jon and Cesar followed up on what was a very tricky HVAC issue. Both techs were knowledgeable, clearly experienced, thoroughly assessed all components of a furnace issue and ultimately discovered a unique issue with our thermostat. Excellent duo to have diagnosing an odd problem. Both had great experience, knowledge, communicated perfectly and were respectful in our home. Thanks guys!

Jon and Jacob were timely, expert, considerate, and very informative. They teamed up to quickly and correctly define the problem with our Heating System - namely a faulty Flame Sensor. They were extremely thorough during the explanation of issues and provided a comprehensive plan for future maintenance. Our experience to date with Andersen Plumbing, Heating and AC Repair is outstanding. We highly recommend the firm.

We had an outstanding experience working with Joe Harkins. From the moment he arrived, he demonstrated a high level of professionalism, knowledge, and attention to detail. He took the time to thoroughly assess our home and carefully identify the source of the leak, explaining each step of the process in a clear and reassuring manner.
Joe truly went above and beyond to ensure we felt confident that the issue was properly diagnosed and that our system was secure. His expertise and patience gave us peace of mind during what could have been a very stressful situation.
In addition, he provided thoughtful recommendations for trusted services that could assist with the necessary repairs. That extra level of guidance showed that he genuinely cares about his clients and the long-term well-being of their homes.
We highly recommend Joe Harkins to anyone in need of a knowledgeable, dependable, and customer-focused professional.

I recently had a bathtub faucet installed by Andersen, and I couldn’t be happier with the experience. Evan and Michelle were professional, courteous, and clearly knew what they were doing. They took the time to make sure everything was installed properly and working perfectly before they left.

Their workmanship was clean and precise, and they made sure the area was spotless when the job was finished. It’s clear they take pride in the quality of their work. I would definitely recommend this company to anyone looking for reliable and professional plumbing services.

Jon and Cesar came out to diagnose a noise I heard coming from the furnace. They arrived quickly, were polite and professional and did a thorough inspection of the entire furnace. They were able to figure out the issue and discussed with me the other things they saw that looked like they should be addressed to keep the furnace running smoothly. They offered me different options on what to repair urgently and what should be addressed but could wait a bit longer. They were not pushy at all and explained everything thoroughly while showing me pictures of what they were seeing. I continue to use Anderson because every time I’ve needed them this is the same reliable and professional service I receive.

Nate & Zach were great! They were on time, very polite and very knowledgeable. Immediately was able to identify the issue and provide a solution. Walked me through everything in a way I understood. Great service all around! “Im just a girl” lol and I was able to explain the issue no problem to my husband as well. 10/10!!

Highly recommend Joe and the Anderson team. Joe replaced our sump pump and was outstanding to work with. He took the time to educate us, clearly laid out all of our options, and explained the trade-offs so we could make an informed decision—no pressure, just solid guidance. The quality of the work was excellent.

We’ve had Anderson out to our house multiple times over the past few months for different issues, and each experience has been consistently superb. Professional, knowledgeable, and reliable service every time. We wouldn’t hesitate to call Joe or Anderson again.

Great service and an outstanding experience!

I had a very complex issue with my HVAC system, and honestly I thought it was going to be a huge headache. But these guys handled it like true professionals. What seemed like a complicated situation to me, they made look simple and effortless. You can really tell they know what they’re doing.

On top of that, their pricing was incredible — literally thousands cheaper than other companies I contacted. It’s rare to find a company that offers both high-level expertise and fair pricing.

I’m extremely happy with the result and very grateful for their help. I’m giving them 5 stars without hesitation. I would absolutely recommend them to anyone. Don’t hesitate to give them a call — you won’t regret it.

Excellent service! After the flood in my house, the electrical situation was a complete mess and honestly very stressful. These guys came in, assessed everything quickly, and handled the entire job with confidence and professionalism. What felt like a huge and complicated problem to me, they made look simple.

Their pricing was also very fair compared to other companies, and the quality of the work was outstanding. I’m extremely happy with the result and grateful for their help during such a difficult situation.

Highly recommend them to anyone who needs electrical work done. Don’t hesitate to give them a call — you’ll be in good hands.

Stephen came to do an estimate on a few electrical issues and was able to fix the both of them while he was here and less than an hour! He was friendly, prompt and I would go to him again!

I had an electrical issue in my home related to my lighting. Stephan was able to trace the wiring and find the issue expertly. He was very friendly and even came on a weekend. I highly recommend him to anyone.

I needed to install Tesla wall charger, and this guys helped me out so much. They did their job wonderful and fast, I can recommend this company to y’all

I had a great experience with this HVAC company. The team worked quickly, delivered high-quality results, and the pricing was very reasonable. Everything was handled professionally and efficiently. I’m very satisfied with their service and would definitely recommend them to others.

Step by Step did an excellent job installing the system in my basement. Everything was done cleanly, professionally, and on time. You can tell they know what they’re doing — everything is properly connected and works perfectly. Very satisfied with the quality and service. Highly recommend!

Tim was great to work with. He showed up on time, quickly diagnosed the issue, and replaced the inducer motor without any problems. Heat was back on the same day. Professional, honest, and reasonably priced. Definitely recommend!

Honestly, it’s rare to meet someone who doesn’t just do the job “okay,” but actually thinks through every detail. Tim from Step by Step is exactly that kind of professional.

He installed the AC unit cleanly, efficiently, and without any unnecessary hassle. He explained things along the way, and you can tell he really knows what he’s doing—not just following a routine.

After he finished, everything was spotless and working perfectly.

Professionals like this are hard to find. If you want the job done right the first time, Step by Step is the way to go.