Reviews of local pros in Aurora, Illinois

4.7 based on 3719 reviews Back to the listing
    5

    Excellent work done with my dryer went, on time, clean job, quick turn around and reasonable quote….would highly recommend

    5

    100 % satisfied with the results
    Very nice people to do business with
    They are not guessing the job they know the job very well it makes big difference thank you for your service New Era HVAC LLC

    5

    Ignacio installed zoned heating and cooling in my house and it was fast and priced good . I also got humidifier and a garage heating system installed . All good work , I have recommend him to friends and family as well I. Need of HVAC services .

    5

    Ignacio and his crew helped me with my furnace install. Extremely profesional and knowledgeable. He cleared all my questions and got my unit running right ways. I highly recommend New era for your home furnace system.

    5

    They work on time, are flexible AND reasonable with prices. They’re also polite and work clean, they even gave me feedback on preexisting work done so I could be aware of some imperfections left behind.
    Would definitely do business with New Era HVAC again and would definitely recommend for a job WELL DONE!

    5

    Ignacio and his team are amazing and so professional. I needed a new HVAC and water heater and they were all so efficient and clean. I recommend them to everyone!

    5

    Ignacio completed a very complex project. Installed three air conditioners, three furnaces and two garage heaters. The job was done professionally high-quality equipment was used. Pricing was fair. Removed all the old units was very responsive to requests. I recommend this company without any hesitation.

    5

    Ignacio was a lifesaver! Our AC unit stopped cooling today, at the start of a heat wave. I called him just before 5pm, and he was able to squeeze a visit in on his way home; he was here about 20 minutes after I called. After reviewing the system, he determined the problem and gave me a couple options to resolve. I went with the temporary option to survive the remainder of this summer, and an hour after our problem started, our house is cool again! I will definitely be calling him to return next summer to handle the permanent fix. If you want to support an honest, local small businessman with very fair prices, give New Era HVAC a call!

    5

    Called This company and they were out the next day to provide a quote. Very professional throughout the process very patient and answering every question. I had very satisfied with the service craftsmanship. The owner takes a lot of pride in his work and image of his company clean trucks the guys are in uniforms, and I’m a very satisfied customer will be calling them again soon to service my AC unit .

    5

    My furnace/heating system abruptly went out (during the winter months no less) so I searched locally for an HVAC repair business and came across HVAC Duct & Vent Installation. I gave Ignacio a call & he came that exact same day to look at it and to diagnose the problem. He then gathered the parts and fixed it the next day. That type of care and professionalism is invaluable. HIGHLY recommend him and his business to anyone.

    5

    New ERA HVAC LLC is a solid company with a great reputation.

    I had Ignacio install all of the ductwork and venting in the house I was renovating. He made it happen - good, fast, and frugal.

    He paid great attention to detail, listened to my voice, and was very respectful to me and my family.

    I will call him anytime.

    5

    Ignacio was extremely professional and on time. He diagnosed the problem and gave me a few options. He installed our new furnace the same day while still getting the necessary permits. He took care of the warranty registration too and sent us a confirmation email. Everything was handled by him, GREAT SERVICE thank you so much Ignacio!

    5

    Ignacio replied to a request I made on a community board for repair to my air conditioning unit. He is very knowledgeable, has excellent customer service and communication skills. I will definitely be calling him for future service and highly recommend him and his company.

    5

    He has done a fantastic job. I have had him work on my properties and my dad has used him as well. He does a great job for an amazing price. I honestly wouldn't consider using anyone else. He is willing to work with you and he warranties his work.

    5

    I can't say enough good things about Ignacio and his company. I got several estimates for a full replacement of furnace, AC & humidifier. Some estimates were outrageous but Ignacio was right in the range of what I thought I would have to pay. He came out on a Friday to give me the estimate. He was so friendly and explained everything that would be done. I hired him that morning. He called his team and they got started right away. They were done with everything in about a day and a half. Even coming back early Saturday morning which I appreciated. When they were done with the installation he went over everything with me and answered all of my questions. I am extremely happy with the quality work they did. If you are looking for repairs, full replacement or anything to do with HVAC these are your guys!

    1

    edit - view the reply below, just b/c I had an old system they couldn't properly communicate or be professional? He confirmed that they DO work on those systems. Sure there would be a delay in ordering parts I was told. No problem, but that does NOT excuse the no show + no communication on TWO appointments.

    Unfortunately Ignacio at New Era HVAC did not come through.

    We scheduled originally for Saturday at 8am (he picked the time), so I woke up, was out waiting for them...no show. I text at 8:30a and get a reply that his technician had car issues. Ok...it happen I say to myself, give them a second shot.

    Reschedule for Monday (today) "around 2" I text them at 2:14pm and ask if we're still on, no reply(although I can see that they saw the text). At 2:49 I text and tell them not to come that I'm going with someone else due to the lack of communication, and lack of professionalism.

    I cant imagine if we had a complex issue that required parts orders, and follow up visits, etc...and how long it would take given they missed two appointments, and no communication. Looking elsewhere for my HVAC needs, and would encourage friends and family to do the same.

    5

    Looking for a heater and cooling company. I would highly recommend New Era HVAC, LLC. Ignacio did an excellent job.
    He put a new furnace in one house and fixed the central air. In another house he did a complete heating system, registers and controls. He
    didn't mind getting dirty to fix the problem. Ignacio, even did electrical work to insure our safety.
    Stayed until he completely completed the system. All of this at a very competitive price and timely manner.
    Thank you, Ignacio.

    5

    I would HIGHLY recommend New Era HVAC to everyone. They have replaced all of our air and heating units- best price out there. They are honest, hard working, very knowledgeable and very pleasant. They are always available when I call for anything. Efficient and quick to diagnosis any issues. Highly highly recommend this company

    5

    My furnace stopped working and I called New Era to check it out. They provided me some options of repairing my existing unit or purchasing a high efficiency new furnace. I was just going to get it repaired and they told me they offer financing and a warranty on parts and labor. I decided to just purchase a new furnace and air conditioning unit because I was having problems with it in the summer. They let me know the date and time they were going to come out. They were very respectful of property, installed everything in a timely manner, cleaned up behind themselves, and made sure everything worked properly before they left. Really appreciated the honesty and professionalism. Will definitely recommend them to friends/family.

    5

    Agustin has installed several heaters and air conditioners for me and my family. Fast, friendly and fair. Highly recommend!

    5

    Professional, great pricing and they did the job right the first time.