Reviews of local pros in Aurora, Illinois

4.7 based on 3719 reviews Back to the listing
    5

    Excellent work by Step-by-Step! Tim and his team installed the air conditioner quickly, neatly, and professionally. Everything was done efficiently and without any hassle—it’s clear they know their craft. Now I’m fully ready for the summer. Special thanks to Tim for his responsibility and high-quality work. Highly recommended!

    5

    Fast and painless

    5

    Great price, fast and friendly.

    5

    Fast response, dependable, reasonable, friendly, also love supporting local businesses in Naperville!

    5

    Hired Step by Step to install a NEMA outlet in my garage for EV charging. They were prompt, good with communication, provided a competitive quote, and were able to complete the job more simply than I anticipated. Will be using them again in the future! Highly recommended!

    5

    Stephen was extremely reliable and came the same day for my furnace maintenance. He cleaned everything thoroughly, replaced the air filter, removed and vacuumed the blower motor, and tightened all the connections. He explained every step and was very professional throughout the service. I highly recommend this company and will definitely use their services in the future.

    5

    Stephen and Tim showed up on time and got right to work installing 7 recessed lights. They were clean, efficient and friendly. I would highly recommend this contractor

    5

    Step by Step really saved my furnace!
    My furnace stopped working, and Stephen quickly diagnosed the issue and replaced the control board. The technician arrived on time, was very professional, and explained every step of the process. The job was done cleanly and quickly, and the heat was restored the same day. Great service and price.

    5

    I recently hired Step by Step Electrical & HVAC Contractor to install a Tesla Wall Charger at my home, and the experience was excellent from start to finish. They handled everything professionally — pulled the permit, completed the installation, and passed inspection with no issues. Stephen was especially professional, knowledgeable, and easy to work with. The whole process was smooth and stress-free; I didn’t have any headaches at all.

    I highly recommend Step by Step Electrical Contractor for anyone needing EV charger installation or any electrical/HVAC work.

    5

    Great job by Step by Step! Electrician Tim installed the charger for my electric car quickly and neatly, explained everything, and made sure it was working properly. Everything works perfectly. I highly recommend them — professional and hassle-free.

    5

    Step by Step installed a new HVAC system for me — a new AC unit, heater, and all new ductwork. The installer, Tim, did an excellent job.

    They provided a free estimate, explained everything clearly, and offered several equipment brands. We chose the one that best fit my home and budget.

    The installation was clean, fast, and very professional. Everything was set up neatly, and the system runs quietly and efficiently. Tim walked me through the system, answered all my questions, and ensured everything was properly adjusted.

    5

    Stephen from Step by Step Contractor did an outstanding job replacing my furnace and handling some electrical work. He’s licensed, bonded, and insured — and the quality of his work truly reflects that.
    He arrived on time, explained everything clearly, and completed the job safely and professionally. The new furnace works perfectly, and the electrical work was done with great attention to detail.
    Highly recommend Step by Step Contractor for anyone looking for reliable, honest, and high-quality service!

    5

    Had my furnace replaced by Step by Step Contractor, and Stephen did an amazing job from start to finish.
    Stephen handled both the furnace installation and the electrical work with precision and professionalism. Everything was completed on time, the area was left clean.
    Highly recommend!!!

    5

    Step by Step did an excellent job replacing my electrical panel. They arrived on time, explained everything clearly, worked quickly and neatly, and cleaned up afterward. Very professional and reliable — I highly recommend them!

    5

    Xagite's Services for Heating and Cooling Aurora came to fix our air conditioner when it broke down on a hot afternoon. When I called them, they sent someone right away to fix it. He had the right equipment and swiftly figured out what was wrong with the electrical system that was keeping it from starting. After fixing it, he tested the system multiple times to make sure it was working right. It looks like everything is being done quickly and well. It's always scary when an HVAC system quits working all of a sudden. But their prompt response made it much easier to deal with.

    5

    I’ve had a few companies out to look at my furnace, but this team was the first to actually solve the weird rattling noise that’s been bothering us all winter. The technician was very meticulous, taking the time to clean out the blower and check the duct connections. You can tell they aren't just looking for a quick service fee; they actually want the system running efficiently. Since their visit, the air handler is whisper quiet and our utility bill actually dropped a bit last month. If you’re looking for someone who pays attention to the small details, these are the people to call.

    5

    Xagite HVAC Solutions Aurora swiftly and effectively corrected a problem with my heating system. The guy got there on schedule and got to work right away. I liked that he told me what the problem was and how it was fixed. It seemed like a service that was honest and dependable.

    5

    I had been having trouble with my heating for weeks before I finally called Xagite HVAC Solutions Aurora. From the first phone call, they were helpful and easy to work with. The technician arrived on time and quickly found out what was wrong with my furnace. He explained the repair in simple terms and didn't try to sell him anything he didn't need. After he fixed it, he made sure it was working right by testing everything. Not all HVAC services are like this, but this one was professional and easy to understand. My house has been comfortable since then, and I haven't had any problems. I would definitely call them again if I ever need heating or cooling in the future.

    5

    I hired an HVAC technician to put in a new air conditioner, and it went better than I thought it would. He brought all the tools he would need and told me how the installation would go. They took exact measurements of the room to make sure the new equipment would fit. I don't know how important that was. The specialists did a good job on the work. Once the unit was situated correctly and all the connections were secure, the coolant levels were meticulously assessed. The technician ran through the system several times, ensuring it functioned optimally. He also demonstrated the thermometer's use and offered energy-saving tips. Their commitment truly impressed me.They made sure there was no trash, cleaned up the area where they worked well, and went over all the safety requirements again. It has functioned great since it was put in, and the air flow in the whole house is the same. From start to finish, it seemed like a well-run service.

    5

    Helped us choose a new high-efficiency furnace. The whole process—from estimate to install—was simple and professional.

    5

    They put in a programmable thermostat for me and showed me how to utilize it. Managing my heating and cooling is much easier now, and I've already seen a drop in my energy expenditures. All around great service.