Reviews of local pros in Aurora, Illinois

They were on time , prompt, polite and terrific! Everything went along quickly and a super job.

Extremely professionally and handled our clean up beyond my expectations. I would call / hire them again in a second and will never call anyone else!!!

Brian is very knowledgeable about the business of restoration and his concern for your satisfaction is refreshing! We wouldn't use anyone else!

Spectrum is professional, reliable and does great work. I would highly recommend them to anyone!

No call/No show appointment.
Spoke with their customer service rep inquiring whether they were running late or would need to reschedule, was told they would look into it and get back to me, but never did.

Great company with excellent employees! I have used them multiple times for work and the team responds quickly, acts professionally and gets the job done!! I would recommend them to anyone in need of services.

Spectrum provides the best of service, in a professional manner, with wonderful and polite employees, every time.

Spectrum Restoration is a great company,,very prompt response, very professional and all the Tech's are very nice
It's the only company I use and will continue to use, keep up the great work..

Corey helped us to figure out that we actually didn’t need to use him and sometimes telling people that you’re not the best fit is the hardest thing to do and we really appreciated his honesty and his professionalism

From the first phone call to the awesome follow-up after all work is complete, I can't say enough good things about Spectrum. Would highly recommend them !

Called first thing and informed of arrival time. Promptly arrived, remeasured rooms and got right to work. Very kind and respectful of our home and property.

I cannot say enough abut this business. When I look for a service, I get overwhelmed and usually ask friends and groups on FB for recommendations. I am so glad I got recommendations about this business as this is one of the buinesses that can be an example in customer service, friendly and professional staff and true willingness to help and make you not worry if the job will be done throughly and as expected. I trully enjoyed dealing with Cory, Justyn and Beth and the job was done quickly and perfectly. I highly recommend this business.

WOW, Brian Olson what amazing service you gave our family. Our Mya (dog) came down with a major illness. I made a phone call to Brian. He stopped everything he was doing, pick up a truck and came out to our home in Campton Hills. I showed him our concerns and mentioned we were hosting a dinner party that evening. He went to work cleaning rugs, runners and even our marble floor. Even took one of our area rugs back to the shop for more intense cleaning. WOW, WOW, WOW you saved the dinner party and exceeded our expectations! Thanks for an amazing job Brian!

Prompt, affordable, thorough. Absolutely the best carpet cleaners and damage restoration company out there. They take pride in their work and follow up to ensure complete satisfaction. They clean the way I would clean and I would bet the way they would want their own property cared for!

Brian Olson and his staff are fantastic, quick to respond and very professional! Would highly recommend Spectrum whether its simply carpet cleaning, major flooding, or mold remediation.

Poor experience - My basement flooded and I used this company to do restoration. My insurance company went over the charges and was able to reduce charges that the restoration company made in error. Spectrum removed drywall that was not wet and I had to pay to have it replaced. They did not clean up after themselves and left a lot of debris on the floor. Not impressed!

Have used Spectrum on multiple occasions for carpet cleaning and a flooded basement and there service is outstanding. I have always been very satisfied and never disappointed with the outcome. Highly recommend!

We have hired Spectrum on numerous occasions for carpet and furniture cleaning and have been extremely impressed each time. Timely, pleasant, professional and great customer service! Thanks Brian and Spectrum!

Brian and his crew at Spectrum Restoration were outstanding! My white grout looks BRAND NEW!!! Not only did they do a fantastic job, you can't even tell they stepped a foot here. I would recommend them for tile and grout cleaning in a heart beat.

Used Spectrum to help when my basement flooded. Happy to give them the VERY highest recommendation: they were here SO quickly, first class people, an amazing array of equipment, incredibly helpful, considerate of my belongings, beautiful results. Seemingly small things matter: it was several hours before I went upstairs and saw all of their equipment in my driveway. More importantly, they realized that their hoses and other equipment had to come through my foyer, around a very large, antique cabinet. They had wrapped the whole front of it so that none of their hoses or equipment came anywhere near my furniture! I hope you never need their Restoration services, but if you do, I can't imagine calling anyone else. First Class work from First Class people!

On a Friday evening, we discovered that a water line on the top floor had burst in a house that we were ready to sell, and all three floors of the house were flooded. We were distraught after doing so much work to prepare the house. Cory Hanson, President of Spectrum, came that evening to begin to dry out the house. Over the next 10 days, his crew dehumidified and baked the house, removed what was destroyed, and made every effort to salvage the vintage details (house was built in 1927). They did a fabulous job, not only in tending to the house, but also in helping us cope with the situation. I highly recommend Spectrum Restoration Services.