Reviews of local pros in Aurora, Illinois

My pipes froze and burst while I was out of town, so for several days, water poured into my townhouse. When I got home, I walked into a disaster area. I didn't even know what to do first. I called my insurance agent who said to call Spectrum. They responded quickly and sent a professional to assess the damage. Spectrum was at my residence every day, working long hours to sort out the damage, tear up floors, tear down walls and counters, haul away all the property I lost, handle mold treatment and whatever else needed to be done--all for a fair and reasonable price. While I dealt with the trauma of the disaster that hit my home and the sadness of losing so many personal things, the team was there to walk me through every step of the way. Jason, my project manager, managed the entire project, thoroughly and efficiently, all while keeping me informed and reassured. When I found a waterlogged book that had belonged to my father, he even took it back to Spectrum's office and dried it out so I wouldn't lose it. Spectrum takes pride in doing excellent work and makes caring for the customer a top priority.

Our basement had a major water event due to backup sewer with a heavy rain. We got put in contact with Spectrum at 8:30 am and they arrive and started pumping out the water within one hour. Amazing crew, professional and totally trustworthy. Highly recommend them!

We highly recommend Spectrum Restoration Services! We had a major flood in our basement and this company responded very quickly to our need. The young men were knowledgeable, professional and friendly .... the kind of people you trust to work in your home!
Because of their quick actions and follow-up, the water damage was limited. They went above and beyond in customer service, honesty, fair-pricing and quality of work.

Thank you Spectrum!!

I'm so glad we went with Spectrum Restoration! We had a rather large mold infestation in our basement and their crew came out and cleared it all out. They were all so polite, professional, and clearly very knowledgeable! They explained every step they were going to take to make the basement safe for us again and why each step was important. I appreciated them taking the time to thoroughly explain everything to me. Their crew completed the job quickly and were extremely flexible and cooperative with the other people we had working on projects in the house at the time. They also went above and beyond to protect the carpet we had just had installed in the basement while they were working so that we didn't have to replace the brand new carpeting. I highly recommend the team at Spectrum Restoration, you will not be disappointed!

Never got a return call

Called 5 times at 2 locations and never received a return call. Took my business elsewhere

Honest guy running a great gutter business. Thanks for taking care of us, Ryan.
-Alec Zurek

KM Gutters, Aurora, IL did a super nice job on my 50' 6 inch gutter .... Perfectly pitched to drain properly with straps every 18 inches .... Higly recommend Ryan and his Crew.

Ryan was amazing! Provided honest feedback about our issues and put together a comprehensive plan to address them. No issues since. He’s a gutter god!

Fantastic service, Unbeatable prices, Quick turnaround & the final product turned out great! I will definitely be a repeat customer. Thank you!!!

Rob is great! He understands carpet and how to get stains out. Thank you for keeping my home clean.

The carpets look like new when the job is done. Great, courteous people. I've used them before and will always use them for future needs.

Great job! Took care of all my carpet and furniture needs! Will definitely use the Right Guy again.

They were very professional and did an amazing job on the carpet and rugs! Pricing was fairy fair!

Rob was on time, hard-working, and charged a fair price. Our carpet really needed cleaning and looked great afterwards.

Excellent job. Very pleased with results. Carpets and rugs look like new. Would recommend highly. Very professional and cost is fair.

They did a great job getting out some nasty stains. Carpet looks great! Very nice, courteous, professionals. Highly recommend.

Always a great experience! Have had our carpets done several times over the past few years. ❤️

This was my first time using him and it was great first experience. He worked so hard and even when he was on it way out saw my front door mud rug was dirty and offered to clean it before he put away his stuff. I was impressed. Thank you!!!

Excellent service. Professional performance! Reasonably priced.

Great, great service!! We have 5 pets, some really bad stains, and the carpet looks almost new. Would highly recommend!