HVAC reviews in Bridgeview, Illinois

My heating system gave out as winter temperatures dropped. I called the first thing that morning, and a technician arrived just a few hours later. Unfortunately, the damage from the failure was too extensive for repair, so I bought a new one. The crew came to take out the old unit and install the new one, completing the job in about four hours. Despite the initial breakdown, the whole experience turned out well thanks to good responsiveness and service.

I had a boiler installation on Thursday, which went smoothly. Unfortunately, the heaters weren't functioning throughout the night, leaving me shivering. I contacted them to arrange a repair, and they sent Jose Carrasco over. He did a fantastic job fixing my heaters, making sure everything was working properly before he left. What impressed me was his friendly demeanor - it made the inconvenience bearable. While the initial issue was frustrating, the technician's kindness and evident dedication to their work mitigated the problem. Overall, I'm glad I chose Four Seasons for this service.

Received an unexpected furnace replacement on a Saturday morning when temperatures plummeted to 16 degrees. The technicians arrived at 2:30 pm and determined the furnace was beyond repair. They loaned us two space heaters for the night. The next day, they replaced the furnace on Sunday. Their professionalism was commendable, and they left the area clean after completion. Although they're familiar with our village's requirements, including the need for a sprinkler system in the furnace room, they didn't install it. Despite two follow-up phone calls, I've yet to receive a response, leaving me to continue trying to resolve this issue.

Technicians consistently arrive on schedule, showing respect and courtesy upon arrival. Over the past eight years, their reliable maintenance has ensured my seasonal system operates flawlessly.

I waited from 7am for the scheduled start time between 8am-11am, but they didn't arrive until after 1pm. They initially stated the job would take about 6 hours, which turned out to be more like 12 hours due to the prolonged wait in a cold house. Before work began, they asked me to sign off on some documents without explaining what I was signing, and when I requested these, they said it would be emailed - but I'm still waiting for them five days later. The service itself wasn't bad, but the lack of communication, poor time management, and delayed document delivery made the experience very stressful and frustrating to deal with, especially considering basic customer service should be more reliable.

This company handled a complex furnace and air conditioner replacement with ease, even in freezing temperatures. A supervisor helped the tech team, which worked for over 12 hours to complete the job. Despite the long hours, they maintained a clean and organized workspace throughout. Regular updates were provided by Matt, ensuring I was informed every step of the way. Their professionalism and dedication earned my trust, making them highly recommended.

We were misled into buying a separate thermostat instead of being offered one with our new furnace installation. Thankfully, Francesco arrived promptly and installed a reliable Nest unit, which has greatly improved the system's performance. His professionalism and expertise are outstanding.

The technician arrived promptly and got to work, addressing my concerns and answering all my questions thoroughly. Their professional service earned my trust, which is why I highly recommend them. They've also been reliable with my existing furnace installation, providing good maintenance over the years.

Our old furnace was getting increasingly loud with a high-pitched whine and annoying whistle noise. We scheduled a service visit for a tune-up during one of the seasonal changes. When the technician arrived, he noticed two leaks - one for gas and another for motor oil.

We were presented with two options: repair the existing system or install a new one. The technician explained that repairing it would likely require future visits, whereas replacing it could potentially solve the issue for up to 15 years. We opted for the replacement, and the new furnace was installed on the same day.

However, the problem persists - the unit still produces a high-pitched whine and annoying whistle, which is more noticeable than ever, especially when combined with the rumble of the furnace. This constant noise has become frustrating, similar to when a TV channel goes off-air, and can be heard from all corners of the house.

We brought this issue to the attention of the quality assurance inspector who visited us days later. Initially, they seemed satisfied, but acknowledged that if we had chosen a quieter model, it would have been installed for free. I pointed out that no such option was ever presented to us and explained how disappointed we are that the problem wasn't resolved.

The auditor's supervisor was called, and they spoke with customer service about our concerns. The agent assured me that a more experienced technician would be sent, asked us to record video of the noise, and requested the auditor's assistance. I recorded the auditor as he inspected the furnace and noticed the high-pitched whine for himself.

The new technician reviewed the video and confirmed the issue in person. Again, they mentioned quieter models, but claimed it sounded normal. I insisted that they contact customer service, which eventually escalated the matter to management. An email was sent, supposedly from an official representative, stating that the claim would be reviewed by management within 72 hours.

I received a call, but missed the first hour and had to return it. I transferred to the claims department, where I was told that management had reviewed our case and found no solution. They repeatedly mentioned that we should have chosen a quieter model, which I interrupted them on. At this point, I requested a direct call from the highest level of management.

As I write this from my second-floor office, I can still hear the high-pitched whine and annoying whistle coming from downstairs. It's clear that I paid for a new furnace with the expectation that it would resolve this issue, but unfortunately, that hasn't happened yet.

We reached out to 4 Seasons due to a furnace problem. They showed up promptly in the morning. The technician, George, explained that the issue was beyond repair and walked us through our options for replacement. He provided excellent customer service, making what could have been a stressful process more manageable. Installation was efficient, leaving our space tidy afterwards. We're now signed up for their Customer Service Plan and will be using them for ongoing maintenance moving forward.

My experience with Four Seasons was mixed. The technician, David, showed up on time and was polite, but his assessment of my boiler's condition was incomplete. He told me it was fine after checking the meter readings, which were inconsistent - apparently a sign that Peoples Gas should investigate further.

An hour later, Peoples Gas arrived and tested the pressure, only to discover several gas leaks in the system, including the boiler itself. I had already paid Four Seasons $89.95 without any of these issues being detected. The technician's oversight was alarming.

Fortunately, David returned and made some repairs, changing both the valve on the boiler and the hot water tank. It's fortunate he noticed something that the tech from Peoples Gas missed during their own visit. In hindsight, it would have been wise to wait for a second opinion or confirmation before paying.

The electrician provided excellent service, exceeding my expectations. Sal took his time to diagnose the issue with the wiring in my son's room and explained his plan of action in detail. His professionalism and attention to detail are notable. I'm grateful for the work he did, and I'd definitely recommend him for any electrical concerns - he's thorough and reliable.

I'm extremely satisfied with Four Seasons. They responded promptly, even at 10 PM when my tenants' furnace broke and the temperature dropped to 8° outside. Their staff, including Miguel, Bilal, and Darius, showed remarkable kindness and patience. They prioritized our comfort and well-being in a crucial emergency situation. The price was fair and their response time was impressive. Overall, I'm thoroughly impressed with Four Seasons' professionalism and compassion, especially under challenging circumstances.

I've used this company before for plumbing issues and had a positive experience. Recently, I needed my toilet fixed at the base due to a leak. They sent Anthony out who correctly identified the issue and resolved it on the same day. He was polite, competent, and did quality work. The service met my expectations, which is why I chose to call them again for this problem.

The technician showed up promptly on Monday and worked diligently, even when an additional worker arrived to lend a hand. The job was completed later in the day. Highly satisfied customer here - no complaints about quality or price. Their professionalism and work ethic impressed me. No issues with their services whatsoever.

I highly suggest Four Seasons to anyone in the neighborhood. They're top-notch at servicing furnaces and replacing filters - I'm looking forward to their upcoming duct cleaning visit. The plumber was impressive, even managing to fish a lost toy from my kid's toilet. Service is always fast, tidy, and reliable.

We're pleased with Four Seasons' professionalism, expertise, and quality workmanship. Scheduling was smooth and the office team communicated well. We appreciated the lighthearted interaction with their AI scheduler, acknowledging it's a learning process. Concerns were addressed promptly and courteously by Customer Service.

Had my 39-year-old boiler go out on one of the coldest days of the year - no surprise. Adam showed up same day to figure out what was wrong and get it fixed while I was waiting at home for warmth. They found the necessary parts quickly and had them shipped over ASAP. Miguel installed them and now we're warm as toast. The technicians were friendly, explained everything clearly, and gave me a breakdown of the repair costs vs buying a new boiler - both options seemed fair. I'll be using their services again in the future. Just wish there was someone answering the phone instead of AI.

We'd called Four Seasons before for a HVAC installation, had a good experience, so when our plumbing started causing trouble, they were the first ones we reached out to. They sent someone over the next day - Aiden - who spotted the problem and fixed it within hours. He was friendly and kept both me and my husband in the loop via phone. Given their previous work, I'm glad we chose them again; Aiden handled the issue professionally and efficiently.

As new customers, we had a cleaning scheduled for early February, but our heating issues took priority. We called in for help, expecting it wouldn't be urgent, and were pleasantly surprised by how quickly the staff accommodated us. A professional and courteous technician arrived within 10 hours, assessing the situation and explaining our options.

They identified the problem as the furnace, not the thermostat, and walked us through the process with clarity. The technician made arrangements for a same-day replacement during the impending cold snap. He even worked on dismantling the old unit to optimize installation time.

After returning with his coworker, they completed the work ahead of schedule. Their attention to detail and organization impressed us. We're pleased with the service, the process, and pricing.

I would never use this company again. The installation of my $23k Lennox system in late November 2025 has been a disaster. I've had to deal with numerous technicians, many of whom didn't show up, while still experiencing new problems and old ones persisting. During extremely cold nights, like the -30F temperature drop I encountered, my home lost heat on multiple occasions. To cope, I was forced to sleep in the laundry room next to a space heater, while keeping my two young children warm in dog cages due to the chilly temperatures. As I type this, I'm still waiting for emergency service, told it would arrive tomorrow. The lack of urgency and concern from the company is appalling. If you value your time and money, look elsewhere; don't make the same mistake I did.