Reviews of local pros in Bridgeview, Illinois
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My furnace stopped working during the cold snap, so I called 4 Seasons for assistance. I had them clean and inspect it in October, which meant I was covered under their no-breakdown guarantee. However, it turned out that two candles I'd been burning inadvertently released a significant amount of soot into the air, clogging my filter and causing the furnace to shut down. Since I'd recently replaced the filters, I hadn't thought to check them first.
The technician who arrived pulled out the filter and we saw the black clogging soot right away. He concluded that the candles were producing an excessive amount of soot as they burned to completion. He replaced the filter and called his manager to discuss the bill. I was charged $360 for a new filter, which seemed like a lot considering my history with 4 Seasons - I'd purchased two furnaces, two water heaters, and two air conditioners from them over the past 20 years.
I'd been serviced by their team consistently during that time. When I brought this to the manager's attention, she reduced the bill to $196 as if it was a gesture of goodwill for my loyalty. Unfortunately, given the warranties had expired and my recent experience, I've decided to take my business elsewhere where customers are truly valued. -
We were pleased with the service provided by Home Depot. The technicians were friendly and professional throughout both visits. Initially, they detected a gas leak during the inspection, which was promptly addressed. Subsequent follow-up was unnecessary as the issue was resolved, resulting in cost savings. Overall, we appreciated their efficiency and courtesy.
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I'm extremely pleased with the service I received. The technician (Fernando) arrived right on time, demonstrated excellent professionalism, politeness, and expertise. He efficiently resolved my issue and provided valuable guidance on furnace maintenance and scheduling. The overall experience was very pleasant, leaving me feeling confident in their capabilities.
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Javier thoroughly assessed my furnace problems and showed genuine interest in finding the root cause. His professionalism and courtesy were impressive. He clearly explained each step needed to be taken, taking into account our limited financial situation. Robert, his manager, was equally helpful and accommodating, working with Javier to ensure a smooth resolution. The level of service far exceeded my expectations, restoring confidence in Four Seasons' capabilities. Both Javier and Robert demonstrated exceptional customer care.
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I'd like to express my gratitude to Chris Brayton for turning what could've been a hassle into an opportunity. When he arrived at my home with his quote, I was impressed by his expertise and transparent approach. He didn't try to push unnecessary upgrades, but instead created a customized plan tailored to my specific needs.
With all the details clear, I made an informed decision to purchase a new Lennox AC unit and furnace, as mine was nearing its 25-year lifespan. The financing options were a game-changer, making it more manageable and providing peace of mind. Four Seasons took care of everything, from the initial assessment to the installation, leaving my home spotless.
I'm thrilled with the outcome and would wholeheartedly recommend Four Seasons to anyone in need of reliable HVAC services. Their professionalism, expertise, and commitment to customer satisfaction are unmatched – it's no wonder they're consistently rated as one of the top options. -
A technician from Four Seasons Heating and AC performed a yearly maintenance on my heating system in early January 2026. They called to let me know they were arriving, which made the experience feel more organized. During the inspection, he explained what he was looking for and informed me if any issues were found - none were. He also answered my questions with confidence, making the service both professional and efficient.
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The service provider's staff demonstrated expertise throughout our interaction, from the initial call to the installation team. Pricing was transparent, and financing options were fair. A professional experience from start to finish made us consider recommending this company.
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My heating system gave out as winter temperatures dropped. I called the first thing that morning, and a technician arrived just a few hours later. Unfortunately, the damage from the failure was too extensive for repair, so I bought a new one. The crew came to take out the old unit and install the new one, completing the job in about four hours. Despite the initial breakdown, the whole experience turned out well thanks to good responsiveness and service.
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I had a boiler installation on Thursday, which went smoothly. Unfortunately, the heaters weren't functioning throughout the night, leaving me shivering. I contacted them to arrange a repair, and they sent Jose Carrasco over. He did a fantastic job fixing my heaters, making sure everything was working properly before he left. What impressed me was his friendly demeanor - it made the inconvenience bearable. While the initial issue was frustrating, the technician's kindness and evident dedication to their work mitigated the problem. Overall, I'm glad I chose Four Seasons for this service.
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Received an unexpected furnace replacement on a Saturday morning when temperatures plummeted to 16 degrees. The technicians arrived at 2:30 pm and determined the furnace was beyond repair. They loaned us two space heaters for the night. The next day, they replaced the furnace on Sunday. Their professionalism was commendable, and they left the area clean after completion. Although they're familiar with our village's requirements, including the need for a sprinkler system in the furnace room, they didn't install it. Despite two follow-up phone calls, I've yet to receive a response, leaving me to continue trying to resolve this issue.
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Technicians consistently arrive on schedule, showing respect and courtesy upon arrival. Over the past eight years, their reliable maintenance has ensured my seasonal system operates flawlessly.
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I waited from 7am for the scheduled start time between 8am-11am, but they didn't arrive until after 1pm. They initially stated the job would take about 6 hours, which turned out to be more like 12 hours due to the prolonged wait in a cold house. Before work began, they asked me to sign off on some documents without explaining what I was signing, and when I requested these, they said it would be emailed - but I'm still waiting for them five days later. The service itself wasn't bad, but the lack of communication, poor time management, and delayed document delivery made the experience very stressful and frustrating to deal with, especially considering basic customer service should be more reliable.
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This company handled a complex furnace and air conditioner replacement with ease, even in freezing temperatures. A supervisor helped the tech team, which worked for over 12 hours to complete the job. Despite the long hours, they maintained a clean and organized workspace throughout. Regular updates were provided by Matt, ensuring I was informed every step of the way. Their professionalism and dedication earned my trust, making them highly recommended.
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We were misled into buying a separate thermostat instead of being offered one with our new furnace installation. Thankfully, Francesco arrived promptly and installed a reliable Nest unit, which has greatly improved the system's performance. His professionalism and expertise are outstanding.
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The technician arrived promptly and got to work, addressing my concerns and answering all my questions thoroughly. Their professional service earned my trust, which is why I highly recommend them. They've also been reliable with my existing furnace installation, providing good maintenance over the years.
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Our old furnace was getting increasingly loud with a high-pitched whine and annoying whistle noise. We scheduled a service visit for a tune-up during one of the seasonal changes. When the technician arrived, he noticed two leaks - one for gas and another for motor oil.
We were presented with two options: repair the existing system or install a new one. The technician explained that repairing it would likely require future visits, whereas replacing it could potentially solve the issue for up to 15 years. We opted for the replacement, and the new furnace was installed on the same day.
However, the problem persists - the unit still produces a high-pitched whine and annoying whistle, which is more noticeable than ever, especially when combined with the rumble of the furnace. This constant noise has become frustrating, similar to when a TV channel goes off-air, and can be heard from all corners of the house.
We brought this issue to the attention of the quality assurance inspector who visited us days later. Initially, they seemed satisfied, but acknowledged that if we had chosen a quieter model, it would have been installed for free. I pointed out that no such option was ever presented to us and explained how disappointed we are that the problem wasn't resolved.
The auditor's supervisor was called, and they spoke with customer service about our concerns. The agent assured me that a more experienced technician would be sent, asked us to record video of the noise, and requested the auditor's assistance. I recorded the auditor as he inspected the furnace and noticed the high-pitched whine for himself.
The new technician reviewed the video and confirmed the issue in person. Again, they mentioned quieter models, but claimed it sounded normal. I insisted that they contact customer service, which eventually escalated the matter to management. An email was sent, supposedly from an official representative, stating that the claim would be reviewed by management within 72 hours.
I received a call, but missed the first hour and had to return it. I transferred to the claims department, where I was told that management had reviewed our case and found no solution. They repeatedly mentioned that we should have chosen a quieter model, which I interrupted them on. At this point, I requested a direct call from the highest level of management.
As I write this from my second-floor office, I can still hear the high-pitched whine and annoying whistle coming from downstairs. It's clear that I paid for a new furnace with the expectation that it would resolve this issue, but unfortunately, that hasn't happened yet. -
We reached out to 4 Seasons due to a furnace problem. They showed up promptly in the morning. The technician, George, explained that the issue was beyond repair and walked us through our options for replacement. He provided excellent customer service, making what could have been a stressful process more manageable. Installation was efficient, leaving our space tidy afterwards. We're now signed up for their Customer Service Plan and will be using them for ongoing maintenance moving forward.
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My experience with Four Seasons was mixed. The technician, David, showed up on time and was polite, but his assessment of my boiler's condition was incomplete. He told me it was fine after checking the meter readings, which were inconsistent - apparently a sign that Peoples Gas should investigate further.
An hour later, Peoples Gas arrived and tested the pressure, only to discover several gas leaks in the system, including the boiler itself. I had already paid Four Seasons $89.95 without any of these issues being detected. The technician's oversight was alarming.
Fortunately, David returned and made some repairs, changing both the valve on the boiler and the hot water tank. It's fortunate he noticed something that the tech from Peoples Gas missed during their own visit. In hindsight, it would have been wise to wait for a second opinion or confirmation before paying. -
The electrician provided excellent service, exceeding my expectations. Sal took his time to diagnose the issue with the wiring in my son's room and explained his plan of action in detail. His professionalism and attention to detail are notable. I'm grateful for the work he did, and I'd definitely recommend him for any electrical concerns - he's thorough and reliable.
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I'm extremely satisfied with Four Seasons. They responded promptly, even at 10 PM when my tenants' furnace broke and the temperature dropped to 8° outside. Their staff, including Miguel, Bilal, and Darius, showed remarkable kindness and patience. They prioritized our comfort and well-being in a crucial emergency situation. The price was fair and their response time was impressive. Overall, I'm thoroughly impressed with Four Seasons' professionalism and compassion, especially under challenging circumstances.
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I've used this company before for plumbing issues and had a positive experience. Recently, I needed my toilet fixed at the base due to a leak. They sent Anthony out who correctly identified the issue and resolved it on the same day. He was polite, competent, and did quality work. The service met my expectations, which is why I chose to call them again for this problem.